I brought my kids here for their orthodontic needs because I also came here when I was in high…read moreschool, so where between 2001 and 2003 and had such an incredible experience. They seemed to have only gotten better, their service is amazing, and value is top notch. They're also such an incredible friendly staff and it feels like a family type situation when you come in, not very clinic like. I highly recommend!

Very nice office and staff are very friendly. However we ultimately decided to go elsewhere since…read moretheir quote was $2k more than other offices.

This is a great place The staff is so friendly and I always…read morefelt Very welcome every time I stepped into the office.

Dr Benjamin Thornton is an excellent orthodontist. He took over my adult orthodontic treatment from…read moremy previous orthodontist who retired. I was very nervous about the switch mid-treatment at the time-- but it turned out to be the best fortune for me, my teeth and my family. Dr. Thornton has excellent listening skills and is conservative in his approach (he does not over treat). My teeth turned out beautiful and it was always a joy to come to the appointments as the entire staff are friendly and good at keeping busy adults and kids on schedule without drama. I later sent my daughter to Dr. Thorton for braces and to fix a tooth that was stuck in the wrong position. She is now 16 with a fantastic smile. She was always happy with her treatment. We have one more teen who will need some minor treatment soon. I wouldn't consider anyone else. Kids who attend Roosevelt and South can easily walk to appointments after school. In all, Thorton Orthodontics deserves a hearty five gold stars.

Well, every worker was very kind and respectful which I loved. However overtime my permanent…read moreretainer on my bottom teeth has caused my jaw to shift which I really do not like. Yes they totally changed my smile (specifically my teeth) which I love, but overtime it has had negative effects because it has messed with my jaw. I wish I could get my jaw fixed by them because they are the reason it shifted. Like I said everyone was really nice and kind, but it would be a 5 star review if I got a true smile that hadn't shifted my jaw overtime.

I would highly recommend Chvatal Orthodontics! Super nice staff always makes you feel welcome! I…read morefeel so much more confident with my smile now that Dr. Chvatal has worked correcting my teeth! Thank you!

Making the decision to have someone treat your children is never easy. When it came to choosing an…read moreOrthodontist, my wife and I did our research. After multiple consultations we chose Dr. Gass for many reasons. Not only do we feel he is a knowledgeable orthodontist, but he was personable as well. He personally sat down with us, explained his treatment methods and offered an opportunity to ask questions. We didn't feel like our time in his office was an inconvenience. Dr. Gass offered informative answers as well as professional and personable conversation that put us at ease and helped make our decision to have him treat both of our children. In addition, Dr. Gass's staff both back of house technicians and front of house office staff are second to none. We are greeted by first names and always made to feel welcome. Our kids never complain about going to the orthodontist, they welcome the opportunity to see their favorite techs and catch up on the happenings between visits. That always makes my wife and I that much more comfortable with our decision. My son has completed his treatment and we couldn't be more pleased. His smile is constant and contagious. My daughter has about six months left. As excited as she is to get her braces off, we're almost saddened by the fact we will not being seeing Dr. Gass and his staff on such a regular basis. If your looking for the perfect place for great orthodontics, don't pass up the opportunity to go see Dr. Gass and his team. We are so happy we did.

Was referred by sonja sprouls and could not be happier with the service. It was quick easy and…read morepainless. Staff was super friendly and authentic

Honestly I've never been here but reading the responses from dr G on these negative reviews are…read moreenough to keep me away. Dr G you claim you'll never be dismissive as you are being dismissive about the complaints! That makes no sense. You can't tell people they are wrong for feeling the way you or your staff made them feel. Definitely going to keep looking for a better orthodontist for my son. It's not even about the negative reviews, only the way the dr has responded to them.

As soon as they got the final payment their attitude changed. Dr Grieve called the cops due to an…read moreautistic meltdown/shutdown and yelled at me to get my kid and get out (without a mask on). Even though my kid was two visits from completing treatment refused to give her the retainer that was included in the treatment I had already paid for in full because there was "nothing to retain". They also refused to transfer treatment elsewhere or give a refund for services not rendered (ie, the retainer). I would 100% advise avoiding this place. Also, they bribe people to give good reviews.

We love Dr. Trammell and the highly skilled professional crew at the office! They make the whole…read moreprocess very smooth and understandable. Also the optional early AM appts are great so our son doesn't miss any school. Both us and our eight year old son give a thumbs up in recommending them for your orthodontic needs. In an unrelated matter to their skill but something that is annoying to women in general is a bathroom that was clearly designed without any input or thought to women's needs. Because let me tell you... no woman likes to pee with her purse in her lap. So can we get a hook installed on that door or wall please?

If a zero star rating was possible, that is how I would rate Dennis Trammell. My daughter had…read moreorthodontics through Trammell as a preteen in preparation for more extensive work later on, as a teenager. After a change in dental insurance, resulting in a change in orthodontists, we discovered that there was irreversible damage to the roots of her four front, upper teeth as a result of the shoddy work done by Dennis Trammell. It's definitely a good thing we didn't go forward with the next wave of treatment proposed by him since it would have lead to a severe underbite and further damage that would have eventually led to tooth loss. She would have likely ended up with flippers for her front teeth at a very young age. It cost us thousands of dollars in shoddy work from Trammell that could have been devastating for my daughter. Unfortunately, I also had orthodontics done by Trammell during the same time frame and I now have trouble chewing my food. When I complained to him about my bite and told him that my dentist was appalled by the results, he replied "it looks good to me." Thousands of dollars later, my bite is way off and my dentist is attempting to help me correct it, although it looks like another round of orthodontics to correct the problems created by Trammell's work will be necessary.

I've been here on and off over the years due to insurance. It's been just ok. Some of the people…read moreare super nice and some are not. I've received $500 broken mouth guards twice and had to have them redone. Fine, things happen. The last few times I needed cleaning or fillings, I've had to wait months for an appointment. That's fine, I get your busy. But I had two upcoming visits scheduled for August and September that I made in January. The other day I got a text saying the hygienist I was to see was leaving and they didn't have anyone else to see me so they were canceling my appointment. No reschedule, just canceled. I've already been waiting 7 months. A few days later I get another text saying the dentist is leaving and they are also canceling my September visit. What the heck? Now I have no interest in going back and have to do the whole ridiculously time-consuming research for a new practice.

If I could give a zero I would. My husband started going to…read morethis dentist. His first appointment got canceled as he was walking out the door. His appt was 7 a.m. He made another appt. It was canceled. I would say out of the 10 appt he made. He been seen 3. I made my appt back in April and got July. My got canceled. They didnt even call me. Just a text. They told me that the dentist didn't work there any more. I have a hard time believe that they didn't know she/he was leaving a week before my appt. If I can't even get my first appt and my husband can't get seen half the time. We are going somewhere else. I'm not start with a dentist and never know if I'm going to have a appt or the same doctor. My schedule is too busy for that game. No way to run a business

Calling and making an appointment with this place is always a nightmare. You are forced to call a…read moregeneral number, they take all your information and then tell you there isn't an appointment available or you need to talk to the local branch. You are then transferred to the local office who doesn't answer the phone. The local office leaves you a voicemail if you can't pick up and they ask you to call their general number. You get stuck in a loop of calling a number who can't help you and being transferred to a number that isn't picking up. I haven't had any bad experiences with any of the dental work they perform, just the lack of appointment and difficulty scheduling appointments.

Our family is new to this office. Every visit has been very pleasant. All staff is attentive,…read moreespecially those assisting Dr. Reddy. We have been patients of other offices not connected to Willamette Dental and have felt pushed on treatment that seemed aggressive. Our child loves Dr. Reddy!

Back in April my husband went in for extractions. Insurance was verified and they told us our…read moreportion was $584.25. We were told they wouldn't schedule the extractions until payment was made, so we went ahead and made the payment, scheduled the appointment and had the extractions done. In our dealings with Dr. Vu, the billing staff, and the office girls, I would say nothing special as far as customer service. It was all, business, and pretty professional. Basically as expected. Then early June I receive our EOB and it stated patient responsibility is $474.00. I was a bit surprised since their figure was so exact. I called to ask about the over payment and was told as soon as they received payment from insurance they would issue us a credit back to our debit card. He said they normally call, but he would notate my call so they could just process the refund. It is now towards the end of July and I've still heard nothing from them and have no credit on my account. So today I call to inquire the status of the refund. First I'm told no one is available to help me but I can leave a voicemail. When I finally get to speak with some he basically says he has no idea when I'll receive credit. He told me he sees that they've been paid from insurance so he'll put a note on for them to process it ASAP. I ask if he knows how long that'll be. He said he doesn't know when they process it, but it's not daily. He then added that after it's processed it goes to corporate and he has no idea how long they take because it's out of their hands then. I don't mind expected customer service where no one goes above and beyond. I'm ok with that. BUT, I feel without these phone calls I never would have received a refund, and now it's taking forever, and they're passing the buck on Responsibility now. I look for EOBs now because my last dentist was over charging me every time we came in, for YEARS. Once I finally looked at my EOB and talked to them about it, I got an apology but they could only go back a year to refund me. At least they did it almost immediately. Even though there was nothing bad, or good, with the dental services, after this experience, just like with my previous dentist, I will not be going back., Received a call back from Louise today, one of the managers, asking for my card number so they could process the refund. I laughed then explained to her what I was told yesterday. She said it sounds like she has some training to do when she gets off the phone. She then went on to explain how they train their employees to always make the customer the focus. She even explained the entire refund process and how they were a bit behind. She was extremely pleasant, processed my refund immediately, and made me rethink my opinion of them. I may go back and give them another try thanks to the excellent customer service I received from Louise.

Overpriced insurance scammers with poor ethical practices. Scheduled me for 5 fillings at the end…read moreof the day, they rushed, it HURT, and now my teeth are super sensitive and it looks awful. The dentist told me during the procedure I didn't need all that work. Awful experience.

I'm 52 years old, back in high school a car accident contributed to me getting TMJ. This gave me 30…read moreyears of earaches, headaches, jaw pain and the inability to eat chewy or hard foods. After working with Dr. Anderson for several months to determine an ideal bite (which made 30 years of symptoms disappear) I went to Epperson Othodontics to move my teeth into that position. During this near 3 year treatment there were times I wondered if it all would really work given all the major shifting they had to do. Still I kept at it. Any questions or concerns were always answered. Yesterday the braces came off. I don't even recognize my teeth, they are amazing. Symptoms are still gone, so my 30 years of TMJ is over!! I highly recommend Dr. Epperson and his team to anyone with orthodontic needs. You won't regret it.

Dr Epperson and his staff really care about their patients. I received a free consultation for…read morebraces and they were very reasonable in price. Cody and Trina are very kind and good to work with. Great place to get orthodontic work done!