I have been going to see Dr. Finkelstein since about 2015. Dr. Finkelstein, it's very good at his…read morejob. With his help I've been able to stop using a walker and or a cane and reduce my medication. And the office was always accommodating to me up until recently. Since they hired a new.NP they've not been accommodating at all. Colleen, the new nurse practitioner does not like it when someone is late and if you are, she will tell you that you have to reschedule and not try to squeeze you in. Now I suffer from severe chronic pain and it's hard to even motivate myself to get up and get out of the house. So, I am very often late although I do try my hardest to get there on time. It was the last month Colleen Schneider has had me rescheduled four times. I've only seen her once or twice since she's been hired and she told the receptionist today that she has spoken to me many times about my punctuality. When you're dealing with people that have to rely on other people to travel because they can't drive themselves due to pain or being on opioids or other medication that can make you drowsy. I think you have to be a little understanding as the office always was; specially since I'm always willing to wait. It's OK if you have an appointment and get there 10-15 minutes early but you have to wait 30 minutes or more to be seen but apparently it's not OK if you're 15 minutes late. If I am extremely late and have to reschedule I have never given them an issue regarding that but this is getting ridiculous. At this time, although I love Dr. Finkelstein I am considering changing pain management doctors. As it is, I travel from out east on Long Island to the Babylon office just to see Dr. Finkelstein so in addition to the pain and relying on others, we also have to contend with traffic. If I was writing a review six weeks ago, I probably would've given this Office five stars. However, since Colleen's been there and having to deal with her superiority complex, along with her unwillingness to understanding of how difficult it is for some to be on time consistently and not wanting to be flexible I think I am being generous by giving 2 stars. After all, the follow up visit is less than 5 min with the follow up practitioner as it is only for medication refills and Colleen thinks she is strong arming patients into her definition of time compliance by holding your medication ransom. I have been out of my long/extended release pain medication for these past six weeks despite that I have requested the refill even if it was a weeks worth. She did fill the immediate release which is only supposed to be for breakthrough pain. So this leaves me in more pain than I would normally be in. Marieanna Santana the PA and Dr. Finkelstein have all been accomodating as well as all other PA's and NP's that have worked their in the past this issue has started since Colleen has been with them.

This place is a joke. They discharge my partner because we didn't call to tell them. But when there…read moredoctors leave and we travel from queens all the way out and there doctors leave they don't tell us. And the Doctor Albert who was her doctor didn't even have balls to tell her he was discharging her. He is a coward. We will be contacting the New York sate surgeon General and the New York state health department about patient abandment. Which is what he did after prescribing here a ridiculous amount of oxy. For about 2 or 3 yrs. This place is ran by doctors that don't care what damage they have done.

This place is just horrible. The wait time is more than an hour. The waiting had cockroaches on the…read moresitting area. The staff is so unprofessional I will never come to the place ever again. Terrible service, unsanitary, and team was disrespectful.

Dr. Mosomillo is the man! He truly cares about his patients. I've only went to him twice and I'm…read morestarting to feel a little bit better. Him and his staff are wonderful. They really are "Doctors About Care" lol

Fabulous doctors! Multiple procedures for every back…read moreproblem. Great office staff! Always happy & friendly!

horrible service. my mom went in today for an appointment that they changed 3 times for the time…read more the took her in, made her wait a whole hour, then told her the doctor isn't even there. poor communication and poor service. if you're in pain, avoid this place! will make the pain even worse.

This place is a complete Joke. They got my partner on high dosage of pain medication and the drop…read moreher from the practice. They said it was because she missed a couple appointments with out calling which they might be right. But hard to call when ur in the emergency room. But they are hypocrites because we travel and hour to there office on numerous occasions and get there to find the doctor has left and no appointment and no call. We are gonna call the department of health and see what can be done about this.

Our family *loves* Dr. Shalmi for pain management! He is an incredible listener and artfully walks…read morethrough possible treatment plans. The office team is efficient and overly pleasant. I'd try and schedule appointments earlier in the day if you're coming from eastern Long Island and visiting the Babylon office. (Traffic is notably faster first thing in the morning on 27.) My favorite thing about this practice? They have an on-site surgical suite that's run with precision clockwork. A 9:15 epidural had the family in the car at 10:10. (And that's only because I had to use the powder room, and ask a medication question upon my return.) This office is on point with technology. Reminders arrive via email if requested. (I imagine their online portal is stellar but I've yet to check it out.) Thanks Dr. Shalmi! [Updated to reflect that I visit the Babylon 500 office. My bad for making a newbie mistake. I was excited! ]

Dr. Epstein gave me some greatly needed surgery for my testes. The wait wasn't too long, thank…read moregoodness, and Epstein himself was a very understanding and loving guy. The amount of care and dedication he put inside of my testes cannot be measured simply in words. Even if you don't have any medical needs please come to this place regardless. This Epstein is my goat!!!!!!!

Dr. Epstein's touching methods are extremely helpful. I felt very filled after the appointment. He…read morerecommended i visit one of his healing island, little saint james. His staff was very skilled. especially Donald T and Bill C. I would highly recommend him. His lobby music is very good too. My favorite song was EFN. 10/10

Dr Fanaee is the best doctor by far. He is very caring and listens to you and spends time with you…read more He is a pain management doctor and he's great. The office people work with you and are very pleasant

He will only try to sell you steroid/cortisol shots or nerve blocks shots. These drugs cause…read moreosteoporosis I didn't want to do harm to my body over time just for temporary relief. I was pretty much too bad, this is a one size fits all treatment and they have e nothing left to offer me. BTW no e of the shots worked for me. I regret that decision. After I told him none of the shots helped with the pain he started saying how he refuses to prescribe medication even though I didn't ask for it. The way he spoke to me made me feel he was inplying I was there only for medication wehn I wasnt. I received surgery and multipke procedures there ans Im still in pain due to the lack of empathy.

you call and no response then get there and they make you wait longer after you kept trying to call…read moreto advise them of running late

If I could give a lower rating I would. My review is not based on the care that was received. I…read morehave no complaint in that regards. My daughter was a patient for a short time following a car accident.(we were referred from the E.R.) We have since changed doctors. However I have been trying to get my daughter's follow up visit records from this office since March 2022. We need them for an insurance claim. I have emailed numerous times and have been told they are being sent and then not received. They no longer return my emails. I have gone to the office and left notes under the door to have them contact me and they dont. Finally went and got someone actually in the office who then phoned someone and told them that I was there. The other person told the receptionist to tell me I would have the records by the end of the week. That was at least 3 weeks ago. This is absolutely unacceptible! These are patient records that we are entiltled to receive! Not to mention they are holding up an insurance claim that needs to be filed. I will make my way to the office again to try to get what we need but I am hoping that leaving this review will put a fire under them to take care of this. (if they even see it)No one should have to go through these lengths to get their medical records. So if you are a patient here beware if you need your records!!!

Doc did nothing for my husband. Referred him to pain management and said come back to me when you…read morewant surgery

I went to Dr. Dewal for a 2nd opinion, and was extremely disappointed. He was condescending and…read morerude. When looking at my MRI I got up to look more closely at it, and he told me to sit down. When I expressed a concern that often when people get cervical fusion (which is what he was pushing on me), they oftentimes end up needing another one in a few years due to the excessive stress placed on the surrounding discs. He told me that this was not the case and if they do need surgery that's it's because of natural degeneration. I know numerous people that this has happened to and it doesn't seem to happen to those who haven't had this surgery, so I have no trust in what he was saying. He barely looked up from my MRI report when speaking to me, and simply walked out when he finished telling me what he insisted I needed. No goodbye, nothing. I'm happy to report that I no longer have nerve pain due to an alternative approach I took, and I'm so happy that I didn't resort to surgery. I don't understand why this man has so many positive reviews on Google.

Although I've been to this practice before, I brought my 18-year-old daughter for her first…read morenon-pediatric visit. She has a lot of concerns, has long had difficulty being taken seriously at the pediatricians' practice, and increasingly complained of discomfort and palpitations for over a week prior to her visit. I booked through ZocDoc, so it didn't actually generate a true appointment with the younger Dr. Hertz. I would have understood being moved to a different day, but on a busy Sunday, they still fit my daughter in to see the other Dr. (Howard) Hertz. Yes, there was a wait, which is to be expected on a Sunday and I brought a book. My daughter wanted to go in alone (her first time) and she was very apprehensive, and had been distressed in the days prior due to intensifying discomfort and broad symptoms. She came out of her visit extremely relieved, her concerns addressed, and with some testing appointments scheduled. She is afraid of blood draws, and said the nurses gave her an alcohol pad to sniff (normally I am there with her, so she was probably more anxious). In her entire medical history, she has always felt like any symptom she asked about was unaddressed, and the change in her demeanor after her visit was immediate - she was no longer scared she was seriously ill or on the verge of death. So on a busy Sunday, Dr. Hertz had a billion patients and still managed to make my sensitive/shy teenager feel heard, seen, and safe. I wasn't present so I didn't get the chance to explain her distress and discomfort, and he and the nurses noticed and addressed it anyway. My daughter is relaxed now and feels relieved, and I am so impressed that every person with whom she interacted made her feel safer and calmer. And I finally got to read my book!

Dr. Howard Hertz and his staff have always been caring and attentive to my medical needs. I can…read moreeven go as far as to say that Dr. Howard Hertz has twice diagnosed medical conditions that has saved my life! I've been going to Dr. Hertz and his staff for over 30 years. I also love that I can go 7 days a week if needed.