Reposting my google review to yelp with my reply to the manager(Sam AScam) and my updated thoughts on audio
Never coming back, i don't recommend taking your vehicle here especially if you have an old Mercedes. Messy work, messy wiring job, chipped the clear coat on my wood trim when they installed radio(minor damage but the trim is irreplaceable). Broken latches on interior panels/door panels. Cut wires all in my floorboard which were never vaccumed up. I wasn't gonna post a bad review but time after time of having to come back due to the system messing up on its own I feel like it's needed. Never letting y'all work on my car EVER again!
Reply to Sam AScam
"constantly letting my friends tune my audio system", that happened one time, I brought it in, they fixed it. What about the other 4 times I brought it in after that due to y'all's trash work? What about when you talked me into spending 1500$ more dollars for a 2nd amp to prevent my speakers from blowing just to have them blow again By YOUR SHOPS TUNING NOT ANY OF MY FRIENDS. "constantly missed my appointments", I missed one appointment I guess that's constant to you. & the reason I left a negative review is because the appointment I did miss you said you wanted to clean up the wiring job, which never got done even on the next appointment, along with my speakers going out completely at max volume which never got fixed, and i still paid the 125$/hr labor fee for what?? you guys literally did nothing and did not even fix what i brought it in for. Yalls working bays also look like the streets of Skid row, trash and debri everywhere, I'm surprised my car made it out with no leaks in the tires. and there "warranty" to fix anything that goes wrong is true, but they charge you $125 an hour for someone who has no clue what there doing to work on your car, so is that really a warranty? no its not, there scammers.(warranty definition: a written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of time.) i never received anything written at all, and when i asked they told me "if anything goes wrong just bring it back well fix it". which is also not true. ive spent 4k$ on audio with this place and let me tell you the quality did not show. There isn't any.
they let a tech who was "training" work on my mercedes and i had to show him where the battery was, said hes used to chevys. & hes the one who chipped my wood panels.
1/4/2026
EDIT: if you go on the reviews and actually look at them half of them seem to be fake, and if you look at the bad ones on here/yelp and look at the terrible experiences people have with this place it's insane, Nice job wrapping that Bentley guys and blame the customer for everything that went wrong just like you did with me, yall do bad business and screw over your customers and I hope yall go down. As for the cars sitting in front of the shop (Ferrari, lambo, whatever else there is) I'm pretty sure there family owned and used to bring in customers to the shop. who in there right mind would leave a Ferrari and lambo sitting outside all day and night and never drive them, but there just using it to attract high value customers & do HORRIBLE work on there vehicles. moral of the story do the research and pay the extra buck take your vehicle elsewhere.
I'm also reposting this review here from google because I think it needs to be seen & them blaming customers for everything that goes wrong with their work is actually ridiculous. read more