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    Johnston's Hallmark Shop

    4.0 (2 reviews)
    Closed 10:00 am - 9:00 pm

    Services - Johnston's Hallmark Shop

    Cards and stationery

    Gift shops

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    Genna Jewelers - My purchase + complementary drink

    Genna Jewelers

    (15 reviews)

    I will never return to Genna Jewelers after the rude treatment from the older woman I received…read moretoday. I will never buy anything from that store again or recommend them ever again. I have been having jewelry made for the last few years with stones I purchased. I always worked with the designers in NYC and NJ, so I decided to give a local business a try at getting my business that can be quite lucrative over time. I went in to get an estimate to have some earrings made and the salesclerk must have gotten insulted when I asking if the designer was in to give me a quote. She said she was giving me the quote, which was overpriced because I saw what the gold baskets cost for the size of my stones in the book she looked up. When she wrote up the prices, I told her flat out it was way too much. I brought in pieces that I had made recently in NJ, with a lot of weight in the gold ring, pendant, and earrings. I told her what I paid for each piece which was at least 40% less than what she wanted to charge! She told me I should go back to NJ and have them made there. THEN she had the nerve to complain to another clerk behind the counter that she "practiced restrained patience" with me. WOW! Great customer service! She should have waited until I was out of earshot or left the store before she complained. She should consider retiring or not be front facing with customers, she is not good for business. Well, I'm the one that wasted my time and energy trying to give them my business. So now, she has a negative review that will remain on the internet for all to see. P.S. I have never left a negative review before for any type of business, but she definitely deserves this one. Try any other jeweler in the Melbourne, Rockledge area, this one is not worth spending your money at.

    When the crown from my beautiful engagement ring broke, we searched high and low to find the best…read morequailed jewelers to assist. We looked to the GIA website and found the family-owned and GIA certified Genna Jewelers. My husband and I met with Alex for the first time and discussed our options. I was disappointed to know my ring was unrepairable but she gave me options to redesign the ring to true its nature. She spent NUMEROUS hours designing, redesigning, modifying, and adjusting the design to my liking. After finally agreeing on the design and handing over my stone, I signed off to put all my trust and faith in Genna Jewelers. Six weeks later, Alex informed me that my ring and appraisal were ready. I walked into the store holding my breath and praying my new ring is everything I hoped for. I walked into the store and all the ladies gathered around Alex as she opened the box and pulled out the ring... my heart stopped!! It took everything to hold back the tears!! It was more beautiful than I could have imagined! The design is secure, one of a kind, and all me. Even my husband was in awe! The ring is stunning, secure, and true to the nature of its original design. Our trust in Alex and the entire Genna family was not misplaced. I will never purchase another piece of jewelry from anywhere else. I'm forever grateful!

    Johnston's Hallmark Shop - stationery - Updated May 2026

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