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    Johnstone Supply

    5.0 (1 review)
    Closed 7:30 am - 5:00 pm
    Updated 1 month ago

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    4 years ago

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    Stewart Lighting - Warm Luxurious Kitchen Lighting

    Stewart Lighting

    4.2(10 reviews)
    52.9 miSouthside

    Stewart Lighting , we brought a light back to the store, because our contractor stated that it did…read morenot work. We paid 475.00 for it. Stewart charged us a $150.00 restocking fee, told us that it worked fine and then sold it to an employee. This is bad business, @150.00 is a lot of money to charge a customer, that returned the light in good faith, because it did not work( but I guess the customer is never right) We paid for the pole attached also, an was given bad advise, because the one we had worked just fine for any light. Shame on you Stewart lighting and Nita for your behavior certaining this return. There was a reason your store was empty of customers. Products Not Eligible for Return: Returns made without a Return Merchandise Authorization (RMA) Products not in resalable condition or products missing the original packaging Any product that has been modified, installed, or used in any way, including cut, clipped or stripped wires Showroom display models, open box, and/or products on clearance Custom or made-to-order products Light bulbs, glass, parts, and shades Products not returned by the original customer with an attempted return by someone else Products not purchased from Stewart Lighting or Stewart Fans No Restocking Fees We do not charge restocking fees if your return meets our required conditions listed above. However, if your product is returned with missing parts and/or packaging or if it appears to have been installed with cut or stripped wires, we reserve the right to either refuse the return or charge you additional fees for damage. We will contact you with our decision and if you do not wish to accept our offer, we can return your product to you, provided that you pay for the shipping. Large orders, including single fixtures over $3,000 and orders totaling over $3,000 with multiple quantities of the same product are subject to a restocking fee.

    Great customer service and awesome collection . Very knowledgeable on their productsread more

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    Ray Ware Hardware

    Ray Ware Hardware

    3.0(2 reviews)
    54.9 miWestside
    $$$$
    Established in 1939
    Free estimates

    I had a very disappointing experience with this business…read more I needed a specific tub spout for a hotel fixture and explained clearly that compatibility was the only thing that mattered. Before placing the special order, I asked more than once what would happen if the item didn't fit. I was repeatedly assured that it would. When the item arrived, it did **not** fit. I had concerns as soon as I saw it, but was still told it would work. I returned the item as directed by my employer. The purchase was made with my **personal funds**, and now I am still waiting for my refund. The most frustrating part was the attitude during the return process--it felt like I was inconveniencing them, even though the item did not match the assurance I was given. If you're placing a special order here, make sure you get the return policy and compatibility guarantees **in writing**. Clear communication and timely refunds should be standard. I hope this situation is resolved soon.

    Don't be fooled by the name of this store. RayWare Hardware is far from your usual corner hardware…read morestore. Rather, it's an upscale cabinet and door hardware, unique sinks, swanky mailboxes, lighting...I could go on...hardware "gallery" of sorts. My husband and I popped in one afternoon, as we are looking to modernize and upgrade our kitchen lighting. Karah, the sales girl who promptly greeted us, was knowledgeable, helpful and offered us additional catalogs to browse. (She even sent us home with several.) I loved all of the cabinet and door hardware they have! There was everything from lizard handles to whimsical fiddlehead ferns. I could have browsed them all afternoon! While their selection [of most everything] is lovely and mostly on the more unique side, it is all quite pricey and likely outside of our rather small reno budget. But go and check this place out! I'm glad we finally did.

    Photos
    Ray Ware Hardware - Unique Faucets with a variety of finishes available through Ray Ware Hardware  rayware.com

    Unique Faucets with a variety of finishes available through Ray Ware Hardware rayware.com

    Ray Ware Hardware - Door Hardware available through Ray Ware Hardware  rayware.com

    Door Hardware available through Ray Ware Hardware rayware.com

    Ray Ware Hardware - Pendant Lighting available through Ray Ware Hardware  rayware.com

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    Pendant Lighting available through Ray Ware Hardware rayware.com

    Johnstone Supply - hardware - Updated May 2026

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