Waiting almost 3 months to get a replacement shade. Nobody seems to know anything. Just excuses and…read morelies. Do not buy here.

From the owner: Our family-owned and operated business provides commercial and residential clients with a wide…read morerange of products and services.

Stewart Lighting , we brought a light back to the store, because our contractor stated that it did…read morenot work. We paid 475.00 for it. Stewart charged us a $150.00 restocking fee, told us that it worked fine and then sold it to an employee. This is bad business, @150.00 is a lot of money to charge a customer, that returned the light in good faith, because it did not work( but I guess the customer is never right) We paid for the pole attached also, an was given bad advise, because the one we had worked just fine for any light. Shame on you Stewart lighting and Nita for your behavior certaining this return. There was a reason your store was empty of customers. Products Not Eligible for Return: Returns made without a Return Merchandise Authorization (RMA) Products not in resalable condition or products missing the original packaging Any product that has been modified, installed, or used in any way, including cut, clipped or stripped wires Showroom display models, open box, and/or products on clearance Custom or made-to-order products Light bulbs, glass, parts, and shades Products not returned by the original customer with an attempted return by someone else Products not purchased from Stewart Lighting or Stewart Fans No Restocking Fees We do not charge restocking fees if your return meets our required conditions listed above. However, if your product is returned with missing parts and/or packaging or if it appears to have been installed with cut or stripped wires, we reserve the right to either refuse the return or charge you additional fees for damage. We will contact you with our decision and if you do not wish to accept our offer, we can return your product to you, provided that you pay for the shipping. Large orders, including single fixtures over $3,000 and orders totaling over $3,000 with multiple quantities of the same product are subject to a restocking fee.

Great customer service and awesome collection . Very knowledgeable on their productsread more

I called needing a simple chandelier repair. Wayne let me know they are behind on repair work but…read moreasked me to come in with the light and see how he can help. I even offered to have him coach me in the repair so I could DIY it. The store is full of lights, interior and exterior. Really great pieces, from all price points. But back to my repair. He welcomed me to the back of the shop where he personally extended the length of the chandelier and explained that because it was a fast and straightforward repair, he was able to help me on the spot. I really appreciated willingness to help me and it was fairly priced as well. This is the first place I'll call next time I need lighting repair work.

Great service, we had a repair, good selection, found my black lamp shades at super reasonable…read morepricing. Bought a gorgeous free standing floor lamp and they honored the 30% off online coupon, saved me about $200! (In inventory only). Recommended different size harps to make the shades fit perfectly! Very happy with them. Oh yes and the repair was super reasonably priced! They own my business from here out!

Kelly was an absolute blessing! She was knowledgeable about all the lighting options available thru…read moreFirst Coast Lighting and great about suggesting alternatives when I was stuck deciding between fixtures and fans for our new build. Buying lighting for an entire house seemed overwhelming, but Kelly actually made it enjoyable!

I know they had some struggles in the past but they have reopened and are wonderful!! Pete, the…read moreowner and an operator works the floor just like anyone else. As fancy and nice as this place is I didn't feel weird walking in covered in work with contractor boots and clothes covered in paint and drywall. They have no problem helping even if answering honestly means they don't get a sale. I needed help with an adapter and instead of trying to sell me something new or some specialty piece he gave me a free option to fix my problem. The knowledge they have is too notch and the staff are friendly and welcoming the moment you walk in. They have everything from the basic bulb to a $20,000 chandelier!! They do all things LED and everything in between. You could easily spend hours in the store and still not see everything, which is why the coffee bar is a GREAT touch. Pete, I can't thank you enough bud and I really am looking forward to working with you in the future!

Jan is wonderful to work with. I needed a lamp repaired she did it in 15 minutes. So thankful,she…read moreis a rare gem!

Jan is the best. She knows what she's talking about and is helpful and creative. Thanks for helping…read moreme with my light Jan!

The best store ever the staff is awesome I love it so much so clean and organized thank you for…read moresharing your experience devotion to the community i appreciate your service support so always amazing i love so much remarkable you all deserve raises hugs thank you so much hugs i love the organization and clean absolutely beautiful in person i love coming here remarkable and incredible! From Lauren

This store is wonderful! Went looking for area rugs and the selection was amazing! The help was…read moregreat and prices even better! The store is clean and neatly organized. Plenty of aisle space and wonderful staff! Sorry was too busy shopping to take pictures!

I had a very disappointing experience with this business…read more I needed a specific tub spout for a hotel fixture and explained clearly that compatibility was the only thing that mattered. Before placing the special order, I asked more than once what would happen if the item didn't fit. I was repeatedly assured that it would. When the item arrived, it did **not** fit. I had concerns as soon as I saw it, but was still told it would work. I returned the item as directed by my employer. The purchase was made with my **personal funds**, and now I am still waiting for my refund. The most frustrating part was the attitude during the return process--it felt like I was inconveniencing them, even though the item did not match the assurance I was given. If you're placing a special order here, make sure you get the return policy and compatibility guarantees **in writing**. Clear communication and timely refunds should be standard. I hope this situation is resolved soon.

Don't be fooled by the name of this store. RayWare Hardware is far from your usual corner hardware…read morestore. Rather, it's an upscale cabinet and door hardware, unique sinks, swanky mailboxes, lighting...I could go on...hardware "gallery" of sorts. My husband and I popped in one afternoon, as we are looking to modernize and upgrade our kitchen lighting. Karah, the sales girl who promptly greeted us, was knowledgeable, helpful and offered us additional catalogs to browse. (She even sent us home with several.) I loved all of the cabinet and door hardware they have! There was everything from lizard handles to whimsical fiddlehead ferns. I could have browsed them all afternoon! While their selection [of most everything] is lovely and mostly on the more unique side, it is all quite pricey and likely outside of our rather small reno budget. But go and check this place out! I'm glad we finally did.

We recently bought a new house and it was clear the dishwasher was going to be the first appliance…read moreto go from the beginning. Sure enough it slowly stop working for us until this week when it completely stopped draining. Chris came by quickly and did what he could in an appropriate amount of time. He was honest that there is a little damage to the appliance that probably isn't worth fixing again but his work helped give us more time to decide on a new dishwasher when the time comes. The cost was fair and we appreciated his insight.

This review is for the Main Street location. Original owners since 1948, friendly and knowledgeable…read morestaff, great customer service. My new dishwasher is working well so far, and was expertly installed with an electrical modification necessary. Recommended!