The two people I worked with here were phenomenal! My wife and I came into the store to kill time before dinner. I was looking for another pair of black shoes as my current pair of Johnston & Murphy's had split from the soles in a couple of places. They asked me to try another pair to make sure I had the correct fit. And that they weren't just wearing improperly. They noticed that the shoes were in very good shape and had not been abused. Then, they replaced the old pair with a brand new one. Of course, I bought another pair of black shoes while I was there, AND my wife got a few Christmas present ideas... read more