Robert was amazing! We both have super wide feet and no one has ever understood the pains of shoe shopping like he has! He was so helpful and I got the best fitting shoes of my life! read more

Stout's Footwear is such a gem, and I love supporting a store with deep Indiana roots. Established in 1886, they've built a reputation for carrying hard-to-find sizes and as someone with small feet, that truly matters. Most stores don't carry a size 5 in Hoka, which is my preferred brand to run in, but Stout's had exactly what I needed. I didn't even go in expecting to leave with shoes, but with Robert's expertise and friendly persuasion, I walked out with the perfect pair. The Bondi 9 might be the most comfortable shoe I've ever put on my feet -- an absolute game changer. I can be particular about color and sometimes hard to please when I have something specific in mind, but Robert went above and beyond to help me find the right fit. He was knowledgeable and genuinely eager to help. I left feeling confident in my purchase and so happy with the experience. Stout's is officially my go-to place to shop for high-end running shoes! read more

Stout's Footwear - Hoka Bondi 9 - Shoe Stores Near Me - Indianapolis, Indiana

Stopped by on a Sunday afternoon to see about some new shoes. The podiatrist had recommended Stout's. Aaron was amazing! He was so patient and really listened when I answered his question about how the shoes felt. He tried different brands to make sure it was the right fit. I made a comment about being lazy with my toe shoes and sliding them on (I know, that's a bad habit). He found a solution for that, too! He was able to find multiple pairs to fit my needs, then even found something to fit my husband. Great experience! read more

Five star update- high quality shoes, amazing service, a pet bird that supplies endless kiddo entertainment and a historic setting that no big box store can compete with. Stout's is always my first stop for hiking shoes, sandals, and all things foot comfort. Grateful to have this local legend walking distance from home. read more

These folks have been in the shoe business for over 100 years and it shows. The customer service and the knowledge of the friendly staff make for a really exceptional shopping experience. Remember back in the day when someone measured your foot and assisted you with the shoe fit - they actually still do that here! Old school and I loved it. They have great brands and can also special order colors or sizes that they don't have in store. I did not end up buying shoes, but I did find a great travel bag for my mother. read more

Stout's Footwear - Shoe Stores Near Me - Indianapolis, Indiana

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From the age of 3 to 6 I was a constant customer there at Stout footwear. I was born with one leg shorter than the other, and my mother would not allow surgery. So they used weights to pull my leg down at night but in the daytime, I had to wear special shoes and the only place that made them to perfection for Riley. Hosp was Stouts. They were always so kind so gentle I had so many pairs of shoes from there. I remember looking into the closet in our house and it was lined with these shoes one size one shape sometimes a little different from the next four years. The service was always awesome. The price must not have been too bad because my mother never said a word about how much she had to pay and the value was always good. When I would have to go back and get another prescription for the shoes the old ones would not have even worn out yet lol I just want to say thank you for taking care of my feet and helping my legs to come out really good cause I don't walk with a lamp, thank you for the love. I always felt as a little child and you guys keeping me from not being afraid thank you with my whole heart. read more

Aaron did an amazing job of taking care of us and making sure that we got the right pair of shoes that fit well.

Stouts downtown store should be your first stop to shop for all types of quality shoes. Kevin provided excellent customer service as I took a lot of time to pick out a few pairs of shoes. Free off street parking on Delaware Street or you can park along Mass Ave. read more

I went to Stout's hoping for help in finding shoes for work,hairstylest. Hadley was so sweet and helpful I really appreciate it. With her help found a good pair of shoes. read more

I was very early to my lunch next door ( the Eagle ) so I decided to stop since I had time to kill... I had went here as a child with my mother. I was a very tall girl and we lived in Noblesville, IN. No shoe store with size 12 girls back in the day so my Mom would bring me here... it was like stepping back in time.. The store is very well organized. Clean and the staff are extremely helpful. Aaron did a great FAST job of fitting my feet, finding the shoes and making that sale! Thank you so very much for the speedy, friendly and expertise help! I'll be back! read more

Stout's Footwear - Shoe Stores Near Me - Indianapolis, Indiana

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I've suffered for years from knee pain Yesterday, Cara , patiently helped guide me to the appropriate shoe to alleviate that issue. I'm a supinator, so, we tried on various brands including Brooks, Hoka, and the New Balance 990 double EE. Problem solved Went for a 15 mile bike ride today ....., no pain She's a true professional and I'll be going back the next time I'm buying shoes. Ask for her the next time you're at Stouts. Thanks Pete read more

I would recommend this store to anyone! Aaron and the entire staff are caring and knowledgeable. I hadn't visited Stout's for years until I was referred there by my podiatrist. He told me to get rid of all of my Sketchers shoes and replace them with Hoka. I stopped by and my feet were measured and I purchased my first pair of Hokas. Now, I have Brooks and Hokas. I feel like I'm walking on air. Aaron, Cara, and Robert helped me enjoy the experience. When I thought I was out 200$, Aaron surprised me and helped me. We found out that the Brooks and Hoka sizes fit differently. I bought them all cookies and they shared them with Ripley; their MaCaw. I will continue shopping at this Stout's location. 100% read more

I returned an item and followed all policy for returns. I returned my item on 01-26-2026. I waited on the refund that never came. I started trying to reach customer service by calling and leaving messages trying every which link I could find to reach anyone, to no avail. Finally on 03-04-26, I sent an email to the same links I had been using before. However, this time I included I would be contacting BBB. No doubt, I heard back from a Trevor Lesh in a heartbeat. He stated they just received the package on 03-03-26, so it was past the refund date of 5 days after receiving item, so I would only be receiving 3/4 of my refund. How can you just have received an item that I mailed over a month ago! He blamed the postal service. I had an awful experience with Stouts. The links to sign up and send any emails also don't work properly. Awful service all around. Needless to say I will never use Stouts again. read more

Lizzy took a lot of time helping me find the right shoes for my feet. She was very helpful and knowledgeable. What an enthusiastic employee. She is definitely a keeper!! She is at the Brownsburg store. read more

Awesome selection of quality shoes! Bought 5 pairs. Very happy, will return!! Excellent salesperson!

Stouts Business model: no need to sell shoes, we just tow cars. Hanging parking lot signs are EXTREMELY deceiving and the owner moved the "No Oakmont parking sign" after restaurant was opened. It VERY clearly was not there when we parked initially. Not good business practice. Very unethical. This absolutely caused you to lose customers. read more

Stout's Footwear - Sign that is posted. For context we parked in this lot at 10:20 am on Sunday - Shoe Stores Near Me - Indianapolis, Indiana

Placed an online order with this company through PayPal after order was placed I was told that I had to use via Friends & Family not Goods & Services as I had done. They wanted me to resend the payment and get a refund back, I decided against this as it did not seem right and advised as much. I requested a refund and it's been a week and has still not been refunded. The company is a scam! read more

This is my first time to this particular Stout's. I did know it's one of the oldest shoes stores in the nation. 133 years old!! When you walk in those doors you're transported back in time. I loved the checker board floors. It's such a unique store that you just don't see often anymore. I love supporting an old establishment like this. Years ago they invented a wire basket and pulley system called the Baldwin Flyer system. Years ago it was used to send the shoes and money up to the mezzanine office where the shoes were wrapped and the change was made. Then the wrapped shoes and change were sent to the front desk where an attendant would give the change and shoes to the customer. They had a clearance shoe table and while looking I looked up and noticed Ripley! Stout's famous blue and gold Amazon McCaw! Ripley's been there since 1998 and seems to love his store. He even has wood shoe parts to chew on which he loved doing while I was there. One of the employees came over and helped me. She went over and got a shoe horn and helped me try on my shoes. She was informative and told me what socks might go good with the type of shoes I got. The shoes I purchased were so comfortable. It was like walking on a cloud. I'm glad I bought them. I would recommend this store for your next shoe purchase. They sell Brooks, Merrell, Birkenstock's, Keen, Jambu to name a few brands. They had other items such as purses, billfolds, backpacks, etc. I had a great experience and already recommended my mom stop by again. She works downtown and said she hadn't been in a long time. She said she would and would go to the clearance section. My shoes were $100 and I got them for $54! They're name brand too! read more

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I went in today because I had just bought a pair of shoes somewhere else and they just didn't fit right, so I was going to see about getting a different type of shoe. Instead of selling me on a pair of shoes I didn't need, Tyrone helped me with a free foam insert, and taught me a different way to lace my shoes that would help them fit better. It's a good store with a good selection, but the fact that they were willing to help me out even if it meant I didn't spend money says so much about them. They've made a customer out of me for life with that. Definitely check the store out! read more

FINALLY found the shoe of my dream! (And comfort!) Bill at the Greenwood store listened to my concerns and design considerations! After quite a few try ons, we found the perfect fit and design! He did not give up and did so cheerfully! So appreciate the care that Stouts gives! I didn't find the prices any higher than that of chain stores or online! I'll be back for my shoe needs! read more

So, Stout's Footwear has been around since the beginning of time. Even if they didn't have an awesome selection of shoes (which they do), just stepping into this place and absorbing its history is reason enough to pay them a visit. I literally feel like I'm walking into a time machine when I come to this store, and it's obvious that the people who work here treat their jobs a little differently than the average retail footwear store. I highly recommend this business. read more

Great atmosphere, very inviting staff, great selection! Came here to explore the ambiance of "America's oldest shoe store" and wow this place did not disappoint. From all the vintage ambiance throughout the building, to the enormous selection for both men and women, we couldn't have been more surprised. I came with my wife and daughter and our friend. All four of left with new shoes and raving about the customer service. The store manager, Aaron, was a well dressed very outgoing and knowledgeable man that made you feel like he was helping a friend pick out shoes. He gave honest feedback about what we were looking for, genuinely seemed to love his craft and his career and couldn't have been more attentive. Helped me pick out a great new pair of timberland boots for our Wisconsin winter and got all the girls some sweet New Balance's. In addition, and this is a big one, THEY CARRY CREATIVE RECREATION. Yes, that awesome 2010's era shoreline w the insanely original designs. He had a ton of options. I couldn't help myself. Their prices were very reasonable and even offered a generous military discount. I also found out we can ship online and call him with our questions and order and we will get the same level of excellent service and have them shipped to us. Really can't say enough good things about this experience. read more

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I have been to Stouts Footwear in Greenwood, Indiana three times now (within a month) I cannot say enough great comments on this show store but the closest one word would be SPECTACULAR! The professionalism and kindness were and always be be a plus for me! I would like to see more of a selection in the Hoka brand Bondi 9 tennishoes and this is not even a complaint. I purchased 3 pair from the store in Greenwood and will continue to purchase my Hokas from this store! The gentleman that helped me this last time...he was AMAZING and kind, Phil is his name! All three times each person there helped me out my shoes on with a shoe horn and tied them as well..this is a great service, I haven't seen or had this done since I was younger! I give this store AND the people who work there a definite 5 star rating! (Ooops that was suppose to say the person there helped me try on my Hokas) Hokas are expensive but worth the money and purchasing them from a great show store is the icing on the cake!!!! read more

One of my favorite brunch places. They have a large drink menu with the traditional brunch drinks and the mimosa bucket. There is also craft cocktails have loved everything we've tried so far here. Can't to come back and try another item in the menu. read more

All shoe store are not created equal! I have always been a Target show shopper or if I am feeling a little spendy I will go to DSW. The thing is, is that I have pretty large feet for a woman and they are wide :/. So usually I squeeze my foot into something that doesn't really fit and isn't comfortable, wear it a few times and then get rid of them. When I decided to buy hiking boots I knew I couldn't play the same shoe game I played in the past. I needed a pair of shoes that fit well! I've walked past Stout's plenty of times while on Mass ave and I've admired the shoes in the window, but I've never stopped. I decided Stout's was going to be my first stop on my shoe quest. I popped in on a Saturday afternoon and was immediately greeted. I explained what I was looking for and they showed me a few options. I picked the ones I was interested in and they popped in the back to get my size. Let me tell you, there is something very luxurious about someone taking on and off your shoes. Give it a try! Stout's hooked me up. They found a pair of shoes that fit my large wide feet, put them on for me, let me walk around to see how they fit AND had a boot sale going on. I will def be back to Stout's next time I need a new pair of shoes. read more

I'm embarrassed to say that I've lived downtown for 6 years and had never even walked in Stouts until this year. That being said, Stouts is now the top of my list when I need shoes. I needed a new pair of running shoes and realized the shop I was initially planning on looking at was closed that day so I figured I'd check out the selection at Stouts. I was so impressed when I walked in and not only saw the impressive selection of not only running shoes, but also other walking shoes, sandals, etc. - including many of the big name brands you'd find at other big chain shoe stores. I was also surprised to find out that Stout's is similar to a classic shoe store where they have a sales rep work with you, ask you what you're looking for, pull the boxes off the shelves for you, and even put the shoe on your foot for you (and tie them up if necessary). This was first for me, and I thought so unique to any shoe store I've been to previously. The sales rep that helped me, Chris, was incredibly knowledgeable and very friendly and welcoming. It was like I was shoe shopping with a friend. You can tell that customer service is on the top of the priority list at Stouts and that is one of the main things that will keep me coming back. I was also impressed when Chris took me to a machine that took a reading of my foot and the different pressure points based on how I stand/walk to help him make suggestions for shoes to try. It added to the very personalized experience I felt I received at Stouts. Bottom line: give them a try (and ask for Chris)! You won't be disappointed. read more

Tyrone was soooo helpful and provided the most exceptional service! Thanks for the help and great shoes!

AMAZING service!!! Stephanie & Kevin went above and beyond to help me find shoes. It is next to impossible for me to find comfortable shoes because I have flat feet and use orthotics. The store has the biggest selection of fashionable wide-width shoes for women. Stout's is one of the few stores that carry Clarks. Both times I visited the store Kevin & Stephanie spent an hour helping me find the perfect loafer. The customer service is outstanding and I know I'll be a frequent customer!!!! read more

You know those old time places that know their business and customer service? Yeah I love those places too. Stout's is one of those locations here in Indianapolis. I have a really wide and odd footbed and finding shoes is always hard for me. Luckily Stouts sells my favorite tennis shoes: Brooks. I called ahead and my shoes were held and waiting for me. On arrival I was greeted by Sara who took great care listening to what I was looking for. She got my Brooks and found ideal house shoes. Thanks for staying open and selling great shoes in all sizes in the new covid world. read more

Stout's Footwear - Stout's downtown location - Shoe Stores Near Me - Indianapolis, Indiana

I always buy my Holiday themed Brooks from here. The staff is always kind and helpful. Honestly the staff provides amazing customer service which can be hard to find other places. I highly recommend purchasing from them. They go above and beyond to ensure the customer is happy and will return. read more

When I shop for shoes, I want to go somewhere I can try on shoes quickly (preferably by pulling the sizes myself) and not be hounded by a salesperson during the process. At Stout's, the salesperson tries to keep you in their store for a long time. They want to measure your foot, they want you to try on shoes that they recommend in addition to the ones that you want, and they push you to try on additional insoles that you can buy. Some people might like this type of service and think that it's a nice personal touch. Me, I just want to get in and out of a store as soon as possible, and to be left alone unless I have a question. I appreciate that Stout's has been around for so long and that they have a nice selection, but I don't appreciate their approach to sales. read more

Lauren was incredibly helpful! She brought out MANY different styles and sizes of shoes until able to find the perfect fit for me. Having many feet and shoe issues, it was a pleasure to work with someone who understood what I needed and what options might work. Thank you! read more

I went in looking for a running shoe. Had some idea but not set on any specific shoe. They measured my feet to ensure proper fit and brought me so many shoes to try. I bought the pair that I liked best. I'm not from the state was in town for a conference. I highly recommend this store for all your shoe needs. Ended up with new balance 1080 V12. Robert was my sales rep and is amazing. read more

Stout's Footwear - New shoes love them. Can wait to take a run. - Shoe Stores Near Me - Indianapolis, Indiana

It's expensive and customer support can be spotty. Parking is also tricky. I went to the Mass Ave location. read more

AMAZING service. They did a great job fitting, giving recommendations, etc. They also punched an extra hole in my strap free of charge. A great local business! read more

Love this store and location! Last visit the staff was super helpful when fitting my husband for his high arches. So thankful we have the ability to still shop stores like this- no way I can purchase shoes online without returning them over and over ..... because the high arch is a very specific fit. I appreciate all of you @stouts! Comfortable shoes make for a happy life....AND a happy wife! read more

The highest quality shoes--brands like Naot, Dansko, Birkenstocks and others. So charming, nice staff and like 'stepping' back in time. Love it. And don't let Ripley scare you. read more

One of the oldest shoe stores in Indiana with an emphasis on customer satisfaction. I have been having foot problems and I need a wider shoe just in the toes. I must have tried on 15 pairs of shoes and my salesman opened every box and helped me put on each pair with his shoe horn. They know shoes here and my next pair will be from here too. read more

Do not shop here - or park here they Will Tow car if you do not buy anything; leave to eat; return to Stouts to buy---Car gone ...cost me $150+ and Jeff was the most unprofessional manager I've encountered ....Mass Ave businesses nearby say he tows ppl everyday and must receive a kickback from Last Chance Towing --wife was going to buy Ugg boots after we got some late lunch ...Mass Ave business owners do not like Stouts as they tow away shoppers and do not care --- I say boycott Stouts and buy elsewhere ---Jeff at Stouts threatens you with calling police or someone to throw you out if you try to discuss with him why he towed you - no one was in store either and was empty parking lot --we were gone hour and returned to buy but discovering Car was towed Stouts shoes prices are high compared to Nordstrom and other stores read more

I was sad that my first visit here was not a good one. I have passed this store for years, my best friend has lived on Mass Ave for 5+ years and I frequently eat in the area. Three friends and I were taking a walk down Mass Ave when the strap on my friend's shoe broke. I offered to go to my car and grab and extra pair, but Stout's was near and we heard they had a good selection. The four of us walked into the store and proceeded to slowly walk towards where we thought sandals might be located. There were two employees huddled around the cash register that just looked at us and turned back around to finish their conversation. They glanced over more than once without acknowledging us, even though it was evident we were in search of something. They only spoke to us when she approached them to ask about possible repair to the shoe she had on. We all wanted to leave. She only decided to make a purchase so she didn't delay our dinner plans. If the goal was to make us feel unwelcome, they did a great job. read more