Thinking and wondering if my friend still has all of those free bird shoes. She really did look…read morenice in them. Thanks for the service and for allowing me to make my friend k happy. She loved shoes.

I've been drooling over these leather beauties for several years now on social media and when I saw…read morea store on Newbury I had to come in and browse. They have SO many shoes and boots inside. Freebird has a distinctive style and their shoes and boots are like leather works of art... it was fun to browse and see what was available in store and have the chance to see and try on some items in person. It's not cheap - but most quality leather goods aren't.... so as long as you are realistic on price, you'll be fine. Def. worth a browse and you might find a new beauty to add to the collection.

I tried a pair and it fit. They could not find the other pair. They have a nice selection thoughread more

Sneaker Junkies is a must-visit! The customer service is top-notch--friendly and knowledgeable…read morestaff always ready to help from the owner to the cashier. They offer a fantastic selection of shoes, especially kicks you won't find in many other shops. Plus, their deals are consistently great, making it easy to walk away with a stylish pair without breaking the bank. Been going to these guys for over 10 years now from their PVD to Boston Locations and will continue to buy shoes from them for years to come. Support your local sneaker shops and especially this great small business. Highly recommended!

Walking all day in the snow in semi-snow boots was not ideal. I stopped in trend to buy a new pair…read moreof boots that were water and snow proof. The selection was fairly large, and I found the right pair of boots for the weather. The staff was friendly and helpful. It was a bit expensive, but I guess that is to be expected when shopping on Newbury Street.

Found their website on google looking for a specific pair of shoes. Never heard of them so…read moreresearched and read the reviews. The reviews were enough for me to abandon ordering from them. Maybe they should improve their customer service, because its now costing them online business as well.

Definitely one of the cooler Dick's Sporting Goods... This Boston location has it all local sports…read moregear and all your favorites with more variety than your typical store. Two floors, fitting rooms, batting cage, trackman, golf, family restrooms, and more

If you want something kind of sport-related, DICK's really can't be beat. They lose a star for…read morebeing extremely $$$ and the weird double counter crap where you could go to either one but always end up waiting 2x as long because you don't know there's another counter. Why do they have this set up?! Otherwise, the selection is incredible- every brand plus their own DSG brand, which is good value for the quality. The whole store is huge. A giant concrete warehouse in Back Bay, it's kind of surreal and very cold and quiet. A big plus if you're downtown in the summer and looking for a vast dark space to decompress. The dressing rooms are great- they're all huge with big benches. Overall, this is a highly accessible store. A wheelchair or stroller can easily make it around. There are people around stocking and cleaning the fitting rooms, but otherwise you're blissfully left to browse with the option to ask if you need help. It is weirdly zen. Even with sales it is pretty spendy. They do have a lot of sales- easier to spot online- and their signature brand is lower price. If you walk over to the Nike store on Newbury it's the same price, so it just is what it is. I like the vibes, layout, and selection.

I was excited to finally visit one of my favorite brands/online stores in person…read more Unsuspecting shop, looks basically like a Bodega (duh) on a side street from the outside but inside is a small ish boutique shop with a small selection of clothes and sneakers. I got lucky and was able to grab a Carhartt x Bodega tee for myself and another Bodega tee for a friend as well. The staff here is nice but it can get busy in here.

JUST RUN! * HORRIBLE CUSTOMER SERVICE…read more* RUDE OWNER & STAFF * UNREASONABLE RETURN POLICY I wanted to return the jacket when I found it was too small for me. But Bodega refused to do that since they told me that it was a final-sale product. I checked up, no obvious sign on the item page to show it's a final sale item, and no obvious sign on the cart page and check-out page. They told me there is a warning on the sale page: https://bdgastore.com/collections/sale, it's true, but I don't think it's enough to let the customer know well about our rights and help us to make the decision. If I knew the jacket could not be returned I might not buy it since it's a Japanese brand and the sizing usually is weird. I tried to sort it out by emailing them, but the result is not what I expect. Also, you can see from the emails attached, the online customer support manager is extremely rude and proud which makes me feel uncomfortable as a customer. An online support manager supports me nothing. -- To Billy B. below, claimed owner, No Offense, but are you serious? The manager, Nick, was being very rude and savage to me. I used to work as a PR manager for an international fashion brand, I know how it works to please the customers and provide the best service. I also shop from almost all the hype websites including HBX, END, Supreme, DSM,  ssense, ALD, NOAH NY, Mr. Porter, matches, LN-CC, farfetch, etc. It's truly my first time being treated this way. Firstly of all, It's obvious that your website and system are not clear enough for the customers to know about the all the on-sale pieces are the final-sale pieces which is very uncommon from other shipping retailers. The same situation happens all the time according to yelp comments and you have known about it but you do nothing. Your staff should have to apologize to the customers for all the inconvenience first because of your difficult policy. Always comfort the customer, then find the best solution. And then, go to improve your website and system. But now I only see that they use "the independent company" as an excuse to get rid of my reasonable request. By the way, most of the websites I mentioned above do mark the final-sale pieces very obviously for their customers. For sure that it's very easy for your IT guys to insert a final-sale sign on every on-sale page. Secondly, if the order confirmation is a commitment between us as you said to make me obey that I can't return the products, how you could be free to just cancel 4 items of the order without my permission? It's exactly to break our commitment and agreement, isn't it?  So, you can see what you did is totally unfair to the customers. As I said to your staff, I know how hard to run an independent hype retailer, and I want to support the business. I did shop with your website multiple times. But the customer service you provide is humiliating the people who pay money to support your business. If you, as a business owner, still feel it's nothing wrong with your service and staff, that could be a disaster.

5 Stars for Cassie and Taryn at the "denim bar" who helped me find my perfect pair…read more Jean shopping is a grueling quest, so I've held off for years (sticking to my skinny jeans like a true elder millennial...). I stopped by Madewell and the gals at the denim bar there helped me tremendously. Not only did they swap sizes and make sizing suggestions, but they played temporary therapist while I asked "does this look weird?" Over and over again. I ended up leaving with a great pair of 90s-style, curvy jeans and feeling great! The gals reading this will know how rare that is when shopping for pants.

Stopped in here with the lady looking for a specific denim jeans she wanted in her size. We went to…read morelike 4 made well locations to find the size and color. It was a busy Sunday when we went to the store was busy on newbury. Fitting rooms available. The staff was super nice, the associate that helped ring us out also applied for us the proper promos and helped fix our account info. Thanks! She loves the jeans

Finally had the chance to try these on in person and they are so comfy!…read more Not only that - the employees inside were so charming and kind. Very knowledgeable and patient and happy to get you one of everything until you literally find what you want. I was helped by three gals, primarily Kim. And they were all so charming and sweet. Truly and wonderful shopping experience. It's hard to choose but they're expensive so I went with one pair to start - the classic loafer. Super cute material and print. Love that they can be laundered. Win!

I love this location. It may seem small, but they have a lot of styles on hand! Bright always clean…read moreand organized, and the employees are so so helpful. Kim is such a superstar and clearly very passionate, knowledgeable, and engaging. I spent so long gabbing away and talking her hear off I almost got a parking ticket. Kim was super patient with my as I waffled on about my fears of the point shoes making me look like a Knight of the round table, only to purchase them moments later, and then be showered with compliments the next day. Damn. Kim, you were right! Anyway the point is you can obviously just order these online. But nothing replaces a brick and mortar experience with kind individuals who are truly dedicated to making your experience better.

Great selection of clothes, shoes, jewelry and more! It's on the second floor and there's an…read moreescalator to go up. Much larger than your typical Nordstrom rack.

I have no idea how they expect to sell sunglasses when they are all locked up and it takes at least…read more30 minutes to get helped. I went in wanting to buy some designer glasses and another customer was already running around the store trying to get someone to open the cases to try on some glasses. Once she found help for us, I asked if I could try a couple on too. I was told by the sales associate that only one person at a time can be helped. Fine. I waited for another 10 minutes for the other client to choose which glasses she would buy. The sales associate then told me she had to go help them at the register and needed to find the cases for the glasses too. Another 15 minutes went by. At that point I just left. They're clearly not interested in making a sale. Such a shame because before this lock up situation, I used to buy all my glasses from this location. Looks like I'll need to find another store.

They sold my Travis Scott sneakers and they scammed me my money they stole 2000 of mine I gave them…read moremy sneakers to sell and someone bought them now I have no sneakers and no money I'm so mad who can I call to get my money

Not sure how they keep the lights on ... the prices here are obscene. Worse than Goat or StockX…read more It's more of an art gallery, with shoes and clothing as the art, than an actual store. There is nothing I hate worse than sneaker resellers! These bot-using parasites infect sneaker drops and leave shoe-loving sneakerheads frustrated and stinging with losses on release day. This is listed as a consignment shop ... but everything is brand new. The Yeezys in the window, the Jordan I in the display cases and the clothing scattered throughout. All new, all allocated and hard to find ... all about 400% above retail prices. My question is ... why would I shop here if I could find the same (or lower) price at StockX ... at least be guaranteed that the shoes I buy on GOAT are genuine (fakes are getting much harder to detect) ... and this place, like websites, does not allow you to try on the shoes before you buy them? Overall, this store just doesn't make sense to me. Especially in Burlington Mall. I hate the concept of glorifying resellers ... and in LA, the high end sneaker shops at least wrap their shoes in shrink wrap to protect them. Here, they're out exposed to dust, bottoms touching shelves, etc.

Literally the cutest store! Everything is a o affordable compared to most of the area and staff is…read moreso helpful!

SUPER cute and small boutique. The staff are so sweet and welcoming. The clothes are pretty and…read morecomfortable too. It's a little pricy if you're a young adult or teenager but worth saving up for.