Great went out while away on vacation and during a Sub-Zero day, the heat failed. They came at…read moremidnight, house was 37 degrees, -12 outside. Got it fixed, safety tested and warned up! Super responsive and courteous! 45 from phone call to arrival. Very reasonable pricing.

Field Plumbing and Heating has always treated me well. They have been available when I needed them…read moreand have done excellent work. The service technicians are always polite, pleasant and considerate. I have always been pleased with their service.

John was here on Tuesday, April l4, to get the air-conditioner ready for a new season, a very…read morenice and congenial man. Answered my questions and did a good job. 5 stars for John. Thank you again for the nice people to work with. Shannon and Krista in the office do a great job also. I tried to do the code thing on the phone but could not get it to work right. So much for the new technology. . Thanks again, Catherine Dee Friske

ExceptIonal service. Two new furnaces and an A/C unit. I use their company for my yearly checks.read more

We recently moved into our new house and gradually learned that we were not getting water from our…read morehot water heater into our furnace-installed humidifier properly. It's been very dry! Especially through the winter. I replaced the control module in hopes it would fix, but still no water flow. After countless manual pumps of a spray bottle to the new filter, I called Hometown and Tim answered right away. Corresponding conveniently through text from there on, he came out to do an assessment and provided a very reasonable quote for a faulty valve, which also happens to be out of code and should never have been used for the purpose. He was able to come out again same day, but I was unavailable, so he came again the very next morning and cut and replaced the piping within 10 minutes, showing me what was done and I am thrilled that the water is now flowing seamlessly. A musician himself, we shared some good chatter about shared interests. All in all, great friendly guy who identified the issue and got the problem fixed quickly. What's not to love about that? Thanks Tim!

Tim was able to come out quickly, diagnose the issue and repair. I was back to cooling within 15…read moremins. Highly recommend

They do NOT stand behind their work. Spent over $20K to have tankless water heater and 4 minisplit…read moreheat pump and AC's installed less than two years ago. When wireless connectivity to heater stopped was told by Fujitsu that the equipment put in by Boelcke was old and no longer serviced and to go back to my installer. Boelcke responded with a $98 service charge request before they would address the non-functioning equipment they installed and I'd paid for.

I'm not happy with Boelcke. I Getting to the age I could not replace my water heater . If I was, I…read morecould have done it for 800 bucks , and I took the recommendation from it. My daughter . $2000 dollars later, and the first water heater they installed did not work, so we got left for over 36 hours with no hot water . After a 3rd tech, he finally got the new water heater to fire up . This is a simple gas water heater I EVEN CALLED the manager about being left this long without hot water . It was like talking to a brick wall . Will do business elsewhere in the future.

If you are looking for good customer service and techs that are seasoned and not being trained on…read moreyour equipment then I recommend not using Bel-Aire. Note, about the warranty - "what you think costs the least ends up costing the most". I feel Customer service starts with a phone call, their communication was fear based and power driven.

Bal-Aire installed a system on my new home and failed to register it with Lennox. This made my…read morewarranty 5 years instead of 10. Cost me $4,000 to replace it due to their complacency. Don't recommend.