Great went out while away on vacation and during a Sub-Zero day, the heat failed. They came at…read moremidnight, house was 37 degrees, -12 outside. Got it fixed, safety tested and warned up! Super responsive and courteous! 45 from phone call to arrival. Very reasonable pricing.

Field Plumbing and Heating has always treated me well. They have been available when I needed them…read moreand have done excellent work. The service technicians are always polite, pleasant and considerate. I have always been pleased with their service.

We recently moved into our new house and gradually learned that we were not getting water from our…read morehot water heater into our furnace-installed humidifier properly. It's been very dry! Especially through the winter. I replaced the control module in hopes it would fix, but still no water flow. After countless manual pumps of a spray bottle to the new filter, I called Hometown and Tim answered right away. Corresponding conveniently through text from there on, he came out to do an assessment and provided a very reasonable quote for a faulty valve, which also happens to be out of code and should never have been used for the purpose. He was able to come out again same day, but I was unavailable, so he came again the very next morning and cut and replaced the piping within 10 minutes, showing me what was done and I am thrilled that the water is now flowing seamlessly. A musician himself, we shared some good chatter about shared interests. All in all, great friendly guy who identified the issue and got the problem fixed quickly. What's not to love about that? Thanks Tim!

Tim was able to come out quickly, diagnose the issue and repair. I was back to cooling within 15…read moremins. Highly recommend

I called them last week for a service and setup an appointment. They called me during the morning…read moreof my appointment to let me know they had a couple of emergency AC calls and if I was willing to move mine, which I had no objection at all. Bob came today and he immediately identified a problem with a component which he replaced. He tested both systems (AC and furnace) and in a couple of hours it was all set and done. He even offered me a coupon they had to lower my payment. Great service, very professional and mindful of keeping everything clean. I definitely recommend them.

Unprofessional. Lack of communication. Fixed my furnace on…read moreTuesday. Had a gas leak on Wednesday. Phil, the owner, was awful. Don't waste your money. Go anywhere else. I beg you.

Never again. If you like getting a lump sum bill with no explanations and getting ripped off then…read morethis is the company for you! They are extremely expensive, $150 "just to come out during the week" then everything else is extra, extra, extra, and you have no clue what they're even charging you for, and when you ask for an explanation, you get told that "no one" has ever asked for that before! Piss poor way to do business....

Most unprofessional company ever! Had them do an estimate, after they installed in tried to charge…read moreus hundreds of dollars more. It quit working the next day because they installed thermostat wrong and then tried to charge us again. Now its not working again less than a year old and they say their is no warranty which we have a copy of. Stay away from them, unless you want to pay for It!!!

I have been using Neiboer for many many years, and their employee Matt is well educated, very…read morepolite, and shines above any other tech who we've had in our home. He explains everything in detail and will make sure that you understand what you are getting into and what your options are. They have always been competitive with their pricing, and I have considered switching for better prices that I have not found many times. In my case any issues that arise are typically at fault of the manufacturer, and not on them. They have done their best to assist in getting things replaced under warranty when possible. Matt has extreme attention to detail and the work he completes looks clean and is done well. His installs look great and organized, and even just servicing the AC you can tell he really takes the time to do things the right way. I cannot speak on the company as a whole, but they are lucky to have a exemplary employee that really shines above the rest there. Above and beyond customer service and I truly appreciate it.

I recently hired Nieboer Plumbing and Heating to install a mini-split AC/heating system, but what…read morestarted as a promising project quickly turned into a prolonged nightmare. The initial setup seemed competent, yet persistent issues soon surfaced, requiring four repair visits where each "fix" only spawned new problems--like refrigerant leaks, coil malfunctions, and evaporator failures not covered by their warranty. For instance, they charged $1,000 to repair an evaporator leak, only to insist two months later that the entire unit needed replacement at another $2,000--all while billing me for refrigerant refills every time. To make matters worse, their administrative handler was consistently rude, dismissive, and lacking in empathy, turning every interaction into an unnecessary burden. In conclusion, finding reliable HVAC services these days feels nearly impossible--true craftsmanship just isn't what it used to be. That said, the customer service at Nieboer is exceptionally poor, miserable rather; even the simplest conversations with their employees fall well short of basic cognitive function. unfortunately adding insult to injury.

BWB did an excellent job on enhancing the energy of my home. They explained what they were doing…read moreeach step of the way. Professional and courteous. Highly recommend

Honestly this is a review long overdue... this is the second time, now with a second house, that i…read morehave used Better World Builders for insulating and providing better energy performance out of my home. I cannot say enough good things about them. They are smart, courteous, timely, affordable, dependable, understanding and hardworking. On both my first home and now my second my attic had too little insulation and the walls none... they sealed rim joists, and around my chimneys, they packed my walls full of insulation, fixed my soffits and blew in new insulation in my attics. WHAT A MASSIVE DIFFERENCE. Not just in my bills but in how my house FEELS. The temp is more even, i no longer have cold rooms and warm rooms, my furnace runs less and my air conditioner keeps a more consistent temp through the hot summer. They are environmentally conscious with the materials they choose and can tackle any need you have, from windows, to roofs, to furnaces to air sealing and insulation. HIGHLY recommend.