Very professional and they do amazing work. We've had two pieces modified and a very complicated…read morerepair. Very happy with the results.

If you're looking to sell gold, do NOT go to Pounders Jewelry. I attempted to sell a gold ring…read morethere recently and was low-balled. Two different pawn shops in the area were able to pay $140-150 more for the same ring. Very disappointing. They were shocked that I was offered such a low price. I will not be going back there ever again.

The best Jewelry store in Spokane with very personalized service! Sue made our experience so…read morespecial, and she was so excited about our engagement! We went to the Jewelry Design Center and it was a truly awful experience and we left, after waiting for the sales person for 1/2 hour. I knew the previous owner at Austin's, and we headed over! Many thanks to Sue and her team for making our engagement even more special! 10 Stars!!

I cannot recommend Austin's Fine Jewelry enough! I tell everyone I know! We found them by accident,…read morebut have been nothing but blown away by Tammy and her care with our jewelry journey. When we came in looking for an engagement ring she educated us on diamond cuts, quality, and so much more. She ordered us a cut that I wanted that isn't often chosen, not once, but twice, to make sure I loved it and customized the setting to my liking. She was able to utilize family jewelry to make my fiancé's wedding band and completely recreate a band I liked from the store to fit my needs and style--and all of this while staying well within our budget! We have been so impressed with how professional, caring, friendly, and knowledgeable Tammy has been during our journey. It's safe to say that they have found lifelong customers in us!

So let's talk jewelry - and what a costly pain it can be - NOT AT TRACY JEWELERS - Sean the owner…read morewas more than helpful and Shannon is an absolute doll - I needed a platinum ring sized up (of which Sean checked the entire ring for anything else it might need as the setting is vintage) and a new diamond set in an older setting - I had gone to two other jewelry stores for a quote and well - I was quoted $2200 at one place and $1000 at another - however neither other place even offered to SHOW me what the new stone setting would look like and those were literally the first words out of Sean's mouth. He ordered multiple options and we found one that worked PERFECTLY. I highly, highly, highly recommend Tracy Jewelers to ANYONE who needs any work done, or even their selection of jewelry is insane - stuff you don't see everywhere. Legitimately wont go ANYWHERE ELSE for our jewelry needs! Thanks Sean and Shannon for all your help! Once my rings are completed I'll post pictures. UPDATE - picked up my rings today and let me tell you - I teared up with joy. SEAN you are quite the miracle worker! I could not have asked for a better result! Will not go anywhere else!

Tracy jewelers has always taken care of my needs. From broken watch bands to re-fitting gold…read morejewelry, especially bracelets, they have always done an excellent job. And, I love the fact that they're local.

Very expensive watch battery change. Went in after calling, specifically asking for the watch to be…read moreset. Wasn't set. 65$ for battery. He was very nice however. But probably won't be back.

they lost my link, bent my pin and lost my tube to my watch. the worst part is they were trying to…read moreact like nothing was wrong. I had to ask for all my watch parts back. I would never go back there. AVOID!

Great people here. Great service. Very efficient. As long as I live in this area these are the only…read morepeople I will deal with for bullion!

I got a fair deal on my scrap gold necklace. But then the guy had the nerve to bullshit me about a…read morevery rare coin that I allowed him to give me an opinion on before I shipped it out to PCGS for grading. The coin's estimated value is now $269,000. So this guy is clearly Not an expert on the subject, or he was flat out lying to me because I'm old and he thought he could put one over on me.

Absolutely horrible shop . Went there with my toddler , who was not doing anything wrong & after…read morechecking out the worked handed me my items while saying " good luck " and looking over at my child .. very inappropriate and even more disappointed. Disgusting behavior and service.

what wonderful people. I love this store. I don't understand why other people can't just call…read morebefore the drive so far to see if they are actually open and not just believe what they read on the internet. It isn't that hard lol

Coeur d'Alene Fine Jewelers is my only stop for jewelry repair. I have a distinctive silver and…read moreturquoise cuff bracelet that had broken. Nathan fixed it with finesse. Several of his comments about jewelry convey that he really loves his work and that he has a passion for artistry and creativity. If you need to sell silver or gold, I highly recommend Gary. He is knowledgeable, highly experienced and trustworthy. Everything about Coeur d'Alene Fine Jewelers is top-notch and a cut above!

I have had the best experiences going to CDA fine Jewelers and workin with Gary! The customer…read moreservice is exceptional and his work is above and beyond excellen!