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    Johnson's Custom Jewelry

    5.0 (9 reviews)
    Closed • Closed
    Updated 1 month ago

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    Response quality

    Excellent

    Response time

    2 hours

    Services - Johnson's Custom Jewelry

    Jewelry cleaning

    Jewelry redesign

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    Wonders of the World

    Wonders of the World

    (45 reviews)

    $$

    Well I just had to stop and do this review of the staff at World of Wonder. On my last visit to…read moreSpokane I took a friend to the store because another friend insisted that we go! "It is a Must See", she said.;) I had been there before but wanted my friend to have the experience... and that truly is what you will get... an experience! Anyway, we both bought a piece of jewelry as it is one of those places that has such a special selection, you just can't pass up the opportunity. A few month later, I realized that the pair of earrings that I bought had two stone missing in it. So I contacted the manager of the store. She said they have a 6 months warranty or window to return an item and I was in the window. The piece of jewelry That I had purchased was a Art Deco design with various crystalline stones. To make a long story short, I returned them and asked that they please repair them because I had grown so fond of them and just for you to know, they do have a jeweler that can do repairs! Today I received my earrings in the mail and they look amazing! The manager and assistant manager served me well and I want the future customers to know that it is a great place to shop, an experience will be had and you will have the whole team stand behind the product! I will return next time I am in town to thank them personally!

    I went out for a mental walk during my stay for the night in Spokane just a few blocks away from…read morethis store. Checked out the waterfront then looped back around and found this place. I didn't realize what time it was and what time they closed. I wish I had more time to see all the beads they had but the young lady was rushing me by saying "alright friend you got one minute" I let her know I didn't live here and Idk when I'll be back. Trying to continue exploring more beads to make my partner a special bracelet. (He collects bracelets with different stones and crystals) Will try to come by earlier if I ever come back to Spokane.

    Dodsons Jewelers

    Dodsons Jewelers

    (7 reviews)

    $$

    I came to Dodson's at the end of August with a number of family pieces to be traded in for a new…read morewedding set for myself. I brought a loose precious stone, two gold rings, a pair of earrings and my old wedding set. We discussed a setting and I was promised a phone call in about a week to come in to try on the wax. I did not receive a receipt for what I left at the store. I did not receive a phone call, so after 14 days I called. They promised a call back that afternoon. They did not call, so the next day I called again and they said that the wax got delayed in making. Ok. I waited another week, and happened to be in Spokane for other business so my husband and I stopped in. We had to wait while they fetched the wax from the goldsmith nearby. This was a Thursday. I asked about the quote for the scrap gold, since it would affect the price I paid for the ring set. Penn the owner said they would call with a quote for the gold tomorrow. It has now been 10 days and I have not received a call. I realize that they are closed on Mondays, but I couldn't even leave a message because they have no answering machine, so I guess I'll have to call again tomorrow. I have no record of what they received from me, and I have completely lost confidence that they will ever call me to complete my ring set. At this point, I will be lucky if I can get my loose materials back because I no longer want to do business with this company. I am extremely disappointed in a more-than-100-year-old staple of Spokane. It has been over a month, and I have no wedding set to wear, nor prospects of a new one.

    I worked with the staff at Dodson's over the last few months to design my wife's engagement…read morering/wedding band. It was an excellent experience! They were knowledgeable, friendly, and were able to meet my (somewhat unreasonable) deadlines! Thank you Dodson's! Definitely will be returning!

    Johnson's Custom Jewelry - jewelry - Updated October 2026

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