They truly have the BEST customer service. We were visiting family and I needed my ring resized,…read morewhich had been made back when it was Dodson's, they were able to resize it in one day! They made sure all of my jewels were tight and secure and cleaned it as well. Always a pleasure going into there. The only jewelers that I will let touch my ring, even though we no longer live in Washington.

The ladies working were amazing and so nice! I dropped my engagement ring off to be resized at…read more10:10 and it was ready by 11:15. With the priority(same day) pricing it came out to $87. 100/10!

Very professional and they do amazing work. We've had two pieces modified and a very complicated…read morerepair. Very happy with the results.

If you're looking to sell gold, do NOT go to Pounders Jewelry. I attempted to sell a gold ring…read morethere recently and was low-balled. Two different pawn shops in the area were able to pay $140-150 more for the same ring. Very disappointing. They were shocked that I was offered such a low price. I will not be going back there ever again.

We recently bought my engagement ring at Jewelry Design Center and are super impressed! The team is…read moreamazingly knowledgable and friendly, with a wide variety of beautiful, quality products in their well-designed facility. Owner Denver took a ton of time explaining diamonds & settings to us so that we were comfortable making decisions. There was such a great selection, including of JDC's own designs (which we went with) with endless options for customizations, as well as many vendors. I am super excited to buy my wedding band through JDC, and then other jewelry in the future!

Visited this place shortly before I deployed, so I have to start off by saying even 6 months ago I…read morewas impressed. What a knowledgeable, friendly, inviting atmosphere and staff. Fast forward 6 months later I return and stop in randomly on a Sunday to get the rings and some more jewelry cleaned/inspected... BIG S/O to Nathan for being so passionate about what he does and ensuring I take care of a ring so important to my wife and family, 100 percent recommend this place to any and EVERYONE that cares about their jewelry! Nathan my man, you did the wife and I a solid! Much appreciated!

The best Jewelry store in Spokane with very personalized service! Sue made our experience so…read morespecial, and she was so excited about our engagement! We went to the Jewelry Design Center and it was a truly awful experience and we left, after waiting for the sales person for 1/2 hour. I knew the previous owner at Austin's, and we headed over! Many thanks to Sue and her team for making our engagement even more special! 10 Stars!!

I cannot recommend Austin's Fine Jewelry enough! I tell everyone I know! We found them by accident,…read morebut have been nothing but blown away by Tammy and her care with our jewelry journey. When we came in looking for an engagement ring she educated us on diamond cuts, quality, and so much more. She ordered us a cut that I wanted that isn't often chosen, not once, but twice, to make sure I loved it and customized the setting to my liking. She was able to utilize family jewelry to make my fiancé's wedding band and completely recreate a band I liked from the store to fit my needs and style--and all of this while staying well within our budget! We have been so impressed with how professional, caring, friendly, and knowledgeable Tammy has been during our journey. It's safe to say that they have found lifelong customers in us!

I just got off the phone with BILL customer service rep . I had the most fun with him, smart,…read morefriendly , patient and PERSONAL. THE ABSOLUTE BEST. ADVICE": YOU NEED TO SHOP WITH THESE PEOPLE. . I have been customer for more than 20 years. Started with them when I was a tiny user, then grew and grew to the point where I rarely ordered from them because I needed to go direct to factories, then, returned to them now as I am downsizing. The most satisfying company to deal with anywhere. I even met the developer, RUSS at a trade shop. HE WAS A TRIP

I love this company. I've bought from them for over 25 years and they are always great to work…read morewith. The quality of their product and how it is displayed on the website are exactly what I receive. And their prices are excellent not to mention the sales that make it so much easier to buy. All my items are packaged with care and shipped very quickly. They take the time and care all along the way from my order to delivery. Well worth choosing Rings & Things as your supplier.

Will made our wedding rings, partly to my specifications and partly based on previous works of his…read more He walked me through each step of the process, sending blueprints of the engraving design via email and getting my approval at every turn. The whole experience was delightful and fun! I highly recommend Bockemuehl jewelers, whether you are buying a stock item or having something custom made. They are true professionals!

Love this little jewelry store! Custom pieces, unique styles, and personal service. The jewelry is…read morehigh quality and doesn't look like anything you find elsewhere. They use the metals to create the designs, not just shoving as many little stones as they can onto a piece. Highly recommend!

I went out for a mental walk during my stay for the night in Spokane just a few blocks away from…read morethis store. Checked out the waterfront then looped back around and found this place. I didn't realize what time it was and what time they closed. I wish I had more time to see all the beads they had but the young lady was rushing me by saying "alright friend you got one minute" I let her know I didn't live here and Idk when I'll be back. Trying to continue exploring more beads to make my partner a special bracelet. (He collects bracelets with different stones and crystals) Will try to come by earlier if I ever come back to Spokane.

Stopped by this morning to get a birthday gift. There were 4 employees. Not one acknowledged me…read more Super weird, negative energy. As I was making my final selections I asked the old lady with long gray hair if they validated parking, and with a sneer on her face, she replied "if you buy something." I set down my items, walked across to the Kitchen Engine, where I was greeted with a smile and a "welcome in", and promptly spent a chunk of change. Small businesses need to get a grip. I'll vote with my wallet every single time and I'll never step foot in that store again.

Coeur d'Alene Fine Jewelers is my only stop for jewelry repair. I have a distinctive silver and…read moreturquoise cuff bracelet that had broken. Nathan fixed it with finesse. Several of his comments about jewelry convey that he really loves his work and that he has a passion for artistry and creativity. If you need to sell silver or gold, I highly recommend Gary. He is knowledgeable, highly experienced and trustworthy. Everything about Coeur d'Alene Fine Jewelers is top-notch and a cut above!

I have had the best experiences going to CDA fine Jewelers and workin with Gary! The customer…read moreservice is exceptional and his work is above and beyond excellen!

So let's talk jewelry - and what a costly pain it can be - NOT AT TRACY JEWELERS - Sean the owner…read morewas more than helpful and Shannon is an absolute doll - I needed a platinum ring sized up (of which Sean checked the entire ring for anything else it might need as the setting is vintage) and a new diamond set in an older setting - I had gone to two other jewelry stores for a quote and well - I was quoted $2200 at one place and $1000 at another - however neither other place even offered to SHOW me what the new stone setting would look like and those were literally the first words out of Sean's mouth. He ordered multiple options and we found one that worked PERFECTLY. I highly, highly, highly recommend Tracy Jewelers to ANYONE who needs any work done, or even their selection of jewelry is insane - stuff you don't see everywhere. Legitimately wont go ANYWHERE ELSE for our jewelry needs! Thanks Sean and Shannon for all your help! Once my rings are completed I'll post pictures. UPDATE - picked up my rings today and let me tell you - I teared up with joy. SEAN you are quite the miracle worker! I could not have asked for a better result! Will not go anywhere else!

Tracy jewelers has always taken care of my needs. From broken watch bands to re-fitting gold…read morejewelry, especially bracelets, they have always done an excellent job. And, I love the fact that they're local.

I came to Dodson's at the end of August with a number of family pieces to be traded in for a new…read morewedding set for myself. I brought a loose precious stone, two gold rings, a pair of earrings and my old wedding set. We discussed a setting and I was promised a phone call in about a week to come in to try on the wax. I did not receive a receipt for what I left at the store. I did not receive a phone call, so after 14 days I called. They promised a call back that afternoon. They did not call, so the next day I called again and they said that the wax got delayed in making. Ok. I waited another week, and happened to be in Spokane for other business so my husband and I stopped in. We had to wait while they fetched the wax from the goldsmith nearby. This was a Thursday. I asked about the quote for the scrap gold, since it would affect the price I paid for the ring set. Penn the owner said they would call with a quote for the gold tomorrow. It has now been 10 days and I have not received a call. I realize that they are closed on Mondays, but I couldn't even leave a message because they have no answering machine, so I guess I'll have to call again tomorrow. I have no record of what they received from me, and I have completely lost confidence that they will ever call me to complete my ring set. At this point, I will be lucky if I can get my loose materials back because I no longer want to do business with this company. I am extremely disappointed in a more-than-100-year-old staple of Spokane. It has been over a month, and I have no wedding set to wear, nor prospects of a new one.

I worked with the staff at Dodson's over the last few months to design my wife's engagement…read morering/wedding band. It was an excellent experience! They were knowledgeable, friendly, and were able to meet my (somewhat unreasonable) deadlines! Thank you Dodson's! Definitely will be returning!