So let's talk jewelry - and what a costly pain it can be - NOT AT TRACY JEWELERS - Sean the owner…read morewas more than helpful and Shannon is an absolute doll - I needed a platinum ring sized up (of which Sean checked the entire ring for anything else it might need as the setting is vintage) and a new diamond set in an older setting - I had gone to two other jewelry stores for a quote and well - I was quoted $2200 at one place and $1000 at another - however neither other place even offered to SHOW me what the new stone setting would look like and those were literally the first words out of Sean's mouth. He ordered multiple options and we found one that worked PERFECTLY. I highly, highly, highly recommend Tracy Jewelers to ANYONE who needs any work done, or even their selection of jewelry is insane - stuff you don't see everywhere. Legitimately wont go ANYWHERE ELSE for our jewelry needs! Thanks Sean and Shannon for all your help! Once my rings are completed I'll post pictures. UPDATE - picked up my rings today and let me tell you - I teared up with joy. SEAN you are quite the miracle worker! I could not have asked for a better result! Will not go anywhere else!

Tracy jewelers has always taken care of my needs. From broken watch bands to re-fitting gold…read morejewelry, especially bracelets, they have always done an excellent job. And, I love the fact that they're local.

Very expensive watch battery change. Went in after calling, specifically asking for the watch to be…read moreset. Wasn't set. 65$ for battery. He was very nice however. But probably won't be back.

they lost my link, bent my pin and lost my tube to my watch. the worst part is they were trying to…read moreact like nothing was wrong. I had to ask for all my watch parts back. I would never go back there. AVOID!

The best Jewelry store in Spokane with very personalized service! Sue made our experience so…read morespecial, and she was so excited about our engagement! We went to the Jewelry Design Center and it was a truly awful experience and we left, after waiting for the sales person for 1/2 hour. I knew the previous owner at Austin's, and we headed over! Many thanks to Sue and her team for making our engagement even more special! 10 Stars!!

I cannot recommend Austin's Fine Jewelry enough! I tell everyone I know! We found them by accident,…read morebut have been nothing but blown away by Tammy and her care with our jewelry journey. When we came in looking for an engagement ring she educated us on diamond cuts, quality, and so much more. She ordered us a cut that I wanted that isn't often chosen, not once, but twice, to make sure I loved it and customized the setting to my liking. She was able to utilize family jewelry to make my fiancé's wedding band and completely recreate a band I liked from the store to fit my needs and style--and all of this while staying well within our budget! We have been so impressed with how professional, caring, friendly, and knowledgeable Tammy has been during our journey. It's safe to say that they have found lifelong customers in us!

Really need to get a watch repaired. I called number seems disconnected so I walked over. This…read morelocation is closed. Walked by today. 12/22/2025

Excellent service and fair pricing - The owner is so nice and never tries to upsell you. Highly…read moreRecommend

Owner is an amazing woman with the most positive attitude who creates an inviting atmosphere of joy…read moreand beauty. Her business is not corporate and has a great selection and prices that can't be beat. Do yourself a favor and check it out!

Came in looking for a present for my Wife's birthday in a few days. Wonderful shop with great…read moreinventory of stones, various sarcastic little signs and just a lot of quality crystals and alternative stuff that fit the bill. I would recommend to anyone with the quality of the inventory. Also, wonderful service from the woman working when I was in.

Shame on you Pawn 1. Spokane has been good to you. I have purchased many items from your stores in…read morethe past 30 years to find I can no longer buy gold bracelets because YOU SCRAP THE GOLD. Got greed? You get the going price of gold for each bracelet and you would rather scrap it than to sell it to what have been your customers for decades? Your stores have nothing but stolen drills and filthy crap on the shelves. I hope people will stop using Pawn 1 and go to your competition.

Great service was absolute satisfied with what they gave me for price …read more.......... Would recommend

I placed an online order for in store pickup which should have been ready in 2-4 hours. By the next…read moreday, it was showing as "not available" on their site but processing through order tracking. I contacted Claire's CS to cancel and was told I would have to call the store. Fast forward to 4 days later- I still hadn't received a "ready for pickup" email or cancellation notice, but a "your order has been picked up" email appeared (again- the order was never even filled, much less retrieved). The manager at Northtown Spokane Claire's (Rachelle) acknowledges that it was an employee issue (she says "mistake" when they were trying to cancel, but it seems more like fraud), yet she is unwilling to cancel/reverse the fraudulent charge unless we drive an hour to the mall with the original form of payment used ONLINE in the first place. Avoid this store like the plague unless you appreciate unfulfilled orders and rude, dishonest employees. I guess they figure no one would notice a small (under $10) amount. I noticed...and am wondering how often they pull this scam.

We came in to get my daughter's ears pierced in February. Angela was amazing and did a great job!…read moreShe said she usually works at another store but I wanted to give her credit for doing such a fantastic job. Very pleasant and courteous as well!

I don't know what that guy with the one star rating is talking about I however think they're…read moredecently priced and very helpful! I bought a few different things and he even gave me a discount! The owner is very helpful and can answer any questions you have! He's even a gun smith who can make,fix and customize anything you could want

These guys are way over priced they want an arm and a leg for everything they have because they…read morethink everything they have is worth gold. They are also very unwilling to help anybody over the phone and are big time no at all's. I tried to call to get some help and they had a very terrible attitude and I'll never shop there or call them for help ever again go to double Eagle pawn instead