Will made our wedding rings, partly to my specifications and partly based on previous works of his…read more He walked me through each step of the process, sending blueprints of the engraving design via email and getting my approval at every turn. The whole experience was delightful and fun! I highly recommend Bockemuehl jewelers, whether you are buying a stock item or having something custom made. They are true professionals!

Love this little jewelry store! Custom pieces, unique styles, and personal service. The jewelry is…read morehigh quality and doesn't look like anything you find elsewhere. They use the metals to create the designs, not just shoving as many little stones as they can onto a piece. Highly recommend!

I went in, (braving the road construction on Argonne.) to find a unique birthday gift for my…read moreboyfriend. I described what I was after to Charlotte and she gave me some suggestions but said she'd look around for ideas also. She found the most perfect object ever, and it fit my idea exactly! I was so thrilled at what she had found, and my boyfriend loved it. This is one of my favorite stores on earth and it's worth working your way around the construction to visit ! Thank you Charlotte!

I was gifted a ring for Christmas from this shop and unfortunately the gem slipped out HOWEVER I…read morefound it and the owner was able to fix it so it's even better than before and so quickly, I've been back multiple times now and even purchased another ring while picking up my other one! So happy to find another rock shop in the area with good prices and great customer service.

Update (May 9, 2025): After filing a formal complaint, Zales…read morecorporate reached out and acknowledged the situation was mishandled. The store manager, Kristen, followed up personally the next day. I returned to the store, was treated with professionalism, and completed the purchase I had originally intended to make. While this should never have escalated in the first place, I appreciate that the issue was addressed directly and respectfully. The original behavior still warrants scrutiny -- but credit where it's due: the store took accountability and made it right. -------------------------------------------------------------------------------------------- Embarrassingly unprofessional - Zales Spokane Valley (#1670) I came in on May 5 looking to buy a Bulova watch. Manager Kristen Wilderspin was helpful, and I followed up that night with an email asking if Zales could work with me on the price (Amazon had it $200+ cheaper). They never responded. Still, I returned May 8 to buy a necklace for my wife -- as a goodwill gesture -- and to have the watch (which I had to buy from Amazon) sized. I had already paid for the necklace when I asked about sizing. The associate's attitude changed instantly once I said the watch wasn't purchased in-store. When I calmly said that charging $30 to size it while I was literally spending money seemed petty, they took it as a personal attack, accused me of being rude, and refused to finish the sale. They stormed off into the back. I canceled the necklace on the spot. Zales had my money in hand -- twice -- and lost both sales due to pettiness, silence, and an employee who had no business interacting with customers. I walked down to Tracy Jewelers, where they took care of the sizing without drama. Zales doesn't value customers -- and this store just proved it.

I will try to make a long story short. I bought a beautiful diamond ring guard from Zales in the…read moreSpokane Valley Mall. They proceeded to open an unasked for credit card for me. I thought they were just checking my credit for financing. I then left my diamond solitaire there so that the guard could be welded onto it. When I went to pick it up (the first time) it was visibly crooked. The diamond solitaire was not centered between the diamonds on the ring guard. As I told the manager she proceeded to ask me which way the diamond should be moved. Really?? She repeatedly asked me how it should be fixed. I told her that I was not the jeweler. My daughter finally said ,"Just center the diamond!" So back went my ring. The time frame in which she had given me for the repair passed so I called to find out why they hadn't called me as their online repair center said the ring was ready for pick up. I was told that the manager said that the ring came to them uncentered again and they were going to send it back a third time for repair. I told them not to as I had lost all faith in their jewelry service dept. and I just wanted my own solitaire back and they could keep their ring guard. When I finally got the call that my ring was ready, (they had to remove the welded on ring guard) almost two months later, I was asked to sign a receipt that waived all my rights concerning my own ring. I refused because I was going to have my solitaire checked by another jeweler for damage as they had incorrectly welded my ring twice! The lady helping me then told me that I couldn't have my ring back!!! This was my own ring purchased elsewhere! Luckily I had the ring in my hands. The women helping me ran to get the manager as she clearly did not know what was going on. Needless to say I was infuriated!!!! I will NEVER shop at Zales again!

I've been looking for a place for permanent jewelry here in Spokane! Glad I found it…read more Such a cute little boutique located on S. Monroe behind the Gilded Unicorn. Metered parking on street or in lots nearby. Such a beautiful selection of jewelry to choose from and personalize. I have three bracelets now! Planning a couple of anklets next. You can book online. They can also accommodate for events: a birthday, wedding, or other special events. They offer gift cards as well. Such a special and unique gift. Surrounded by great restaurants and cafes, you can make a day of it!

I needed a couple of watch batteries replaced. This watch repair shop was referred to me by many…read morepeople. Family owned for over 40 years. Sarah at the front counter was fun to deal with. They not only changed the batteries, but her dad replaced a gasket on one of the watches at no extra cost. This is the only watch repair shop I would trust in Spokane.

They were very helpful in fixing my watch, the person was really nice & didn't charge for the fix,…read moreI thank them very much

My mother recently died and had expressed to me her wish to give her nice jewelry to daughter in…read morelaws, myself, my girls and her great granddaughters before she died. Unfortunately she had mixed all her nice jewelry with her everyday jewelry and I didn't know what from what. The two ladies at the store were awesome in helping me sort through 71 years of anniversary and birthday jewelry from my father to her as well as clean her wedding rings for me. It was a wonderful experience. I also took some of my old jewelry last year when they had their appraisal guys there that purchase old jewelry , coins and precious metals and was very pleased with my sales with them. Highly recommended!

I took my wedding ring in on 2/18/25 to have it re-tipped and put in 1 missing stone. I paid…read more$786.00 to have the work completed and at that point was happy with the repair and sales staff. On 6/12/25 I noticed that one of the small stones was missing so I took back to the store along with my receipt showing what I paid for them to re-tip it. They sent it back to the repair place and I was surprised when they called to say my ring was done and I needed to pay $59.00. The note on receipt says guest brought the ring in Feb and had all the tips done. Looks like one wasn't done well probably due to tight spaces but looks like the diamond came out because of that. WHAT!!! It's not about the $59 it's about the principle that it had only been 90 days and you told me you were splitting the cost with me. Not a great experience and I will not take anything there again for repair.

Walking through downtown Coeur d'Alene the Mrs & I came upon this cute store just full of Irish…read moreclothing, jewelry, dishes & so much more. The lady at the desk gave us a cheerful greeting as we entered & asked us what we were looking for. While we were just browsing, she walked around with us pointing out a few unique items. The Mrs did find some Christmas tree decorations she wanted. I'm not Irish, but this awesome store is really wonderful. Stop in & see for yourself.

What a beautiful store! Absolutely stunning window displays and gorgeous clothing items, along…read morewith china and many Irish miscellanea. Yes, everything is Irish, as the sign says. Pricey, but reasonable when you consider shipping and exchange rates, but really a classy place with classy stuff. Even the owner is a red head and maybe that is a criterion to work there. Very Irish. We spent quite some time nosing around and it was a nice time. For gifts or if you want to dressy classy, especially in those cold Idaho winters with the wind blowing off the lake, check out All Things Irish. Another great CDA shop in that charming and still viable downtown.

Always helpful and knowledgeable. Highly recommend for both purchasing and sellling/pawning.read more

Great service, friendly environment, and always have what I am looking for, the store is clean not…read moreto cluttered, and staff is always willing to help.