Had a great experience with Johnson RV in Sandy. Traded our old unit in and bought another rig. Ben…read moreand Micky were great to deal with. I would buy here again. JRS

We purchased a brand new RV from Johnson RV in July 2025, and the most significant issues have been…read morehow our unit was handled while in their possession for warranty service. What should have remained a new RV has instead become a materially compromised unit due to negligent handling and repeated service-related issues while at their facility. Problems began during the walkthrough due to improper handling. Since then, the RV has repeatedly been in and out of service for warranty issues including the door, plumbing, wall panels, and electrical components. A pattern developed where repairs were marked complete when they were not, and additional damage occurred while the RV was being serviced, including flooring and siding damage. This negligent handling of our new unit has negatively affected the value, condition, reliability, and safety of the RV. In one instance, damage was attributed to us until before-and-after video evidence showed it occurred while the RV was in their possession. The RV has also been stored outdoors for months due to ongoing repairs as a result of their negligent care of the new RV, enduring heavy storms while awaiting service, despite us having purchased covered storage to protect our new RV. The RV has been out of our possession for over 40% of the time since purchase, resulting in canceled trips and significant loss of use. Due to repeated service-related damage and incomplete repairs, it no longer reflects the new unit we purchased. We are still awaiting a response from Johnson RV for a fair resolution. We do not recommend this company based on our experience.

Israel does excellent and thorough work. He not only repaired/replaced the obvious things in our…read more"new to us" 2008 RV but inspected and caught a few things we hadn't seen and would have caused problems in the future. His prices are fair. He explains things as he goes and makes sure everything is in working order. I would definitely hire him again and will gladly refer his service to everyone.

Israel responded quickly for a wheel bearing maintenance job on our dual axle trailer…read more Day of service he updated on his arrival time. He went straight to work after he arrived. The price was reasonable for the service provided and I was able pay via check since I had to leave. Israel messaged me when finished the job and cleaned the trailer pad afterwards. I will use Israel for future maintenance that comes up.

They didnt carry the part I needed so he made it. Wonderful customer service. I will refer…read moreeveryone there. Thank you guys

Took my fifth wheel trailer to J & S for several repair items. Rear AC not working, underbelly had…read morebecome detached, slide out noise and a small water leak on the shower hot water line. They assessed the AC and needed to order a new one, repaired the underside belly pan and would repair other items when AC came in. Took several weeks for the AC to arrive, then they repaired all items, replaced the AC and resealed the roof after alerting me of the need. Couldn't be more pleased, they repaired everything at a reasonable price and did the work correctly the first time. I have now found my go to RV repair shop.

Wow! What a fantastic experience with this team! We bought a (new to us) RV and after seeing…read moreClackamas RVs name all around we decided to reach out and have the new toy looked over by a professional! Carli and Team went into motion for us! Before our trip they came out and evaluated the RV looked it over and helped with much needed repairs and advice for our upcoming trip! Huge load off our shoulders as we didn't have the time to safety check it before we hit the road! Carli gave us incredible safety tips and welcomed advice! 5 star all the way!!!!! Do not hesitate to use this team! Small business big impact! I will Highly recommend to all my friends and family!

When traveling out west we developed AC issues and needed to have our unit replaced on our Class B…read moremotorhome. Knowing that we would be in the Portland area in about a week, we reached out to Carly at Clackamas RV. They ordered us a new unit to be on hand when we got there. Being on the road, they worked us in right away upon our arrival. They did excellent work and we found the staff to be extremely knowledgeable and professional. Thanks to them we were able to continue on home to Florida with a dependable AC as we passed through the desert southwest and the deep south in August.

We recently purchased our first travel trailer (a used Rpod) from the Sandy Funtime RV location…read more We're happy with the trailer but our purchasing experience could have been better. We bought it from out of state without seeing it, so all the paperwork was done by email/mail. Communication was lacking on the back end, after we had agreed on a price. The paperwork came from Haugen RV, which was odd; no one told me it would come from someone other than Funtime. They also sent all the paperwork to the incorrect address, despite my written instructions with correct address, which took a week or so to figure out. They required that we send full payment based on a one page purchase order with no details as to their obligations to inspect, clean, etc. and before providing any report from the "pre-delivery inspection." They said this was standard procedure, but I thought it seemed strange. I would prefer to know if something turned up on the inspection and to know what each party is agreeing to before sending full payment. More troubling was the filthy condition in which the trailer was delivered to us. The salesperson at Funtime stated by text: "Its in very good shape needs a detail which we will do and a pre delivery inspection." The Haugen general manager who handled the purchase paperwork also confirmed it would be cleaned before shipping. However, it arrived with dirt on the floor and in the drawers/cabinets and smudges and cobwebs on the walls. The bathroom was particularly dirty (see photos). The exterior was also in need of a good scrubbing as the trailer had been stored outside. I emailed the manager to let her know we were disappointed that it was not detailed as promised before delivery (or at least given a basic cleaning!!) and did not receive a response. Spending a weekend cleaning out the previous owner's grime wasn't supposed to be part of the deal. It certainly left us with a bad impression of this dealership.

If you live in Washington do not shop here!! They charged me $1742.27 for Oregon CAT tax. If you…read morebuy here you will be charged for taxes twice Oregon tax and Washington tax. I refused to pay for added insurance and finance person Vicki lost it. Tore up the finance paperwork and got angry. Sorry you had to retype some papers but pressure sales of insurance sucks and I saved thousands. Don't buy insurance save your money for Amazon. But I can get a cushion replacement if I buy $1200 in ceramic wax job. I bought a better mattress on Amazon for $200 and a bottle of wax for $20. I am $1000 ahead on that alone. The trailer was poorly prepared. Solar not hooked up. Lug nuts not torqued. Sunset 139T. One lug took a full rotation the rest where at about 46 ftlbs. Buy a torque wrench and check your wheels. Not Funtime but terrible electrical work on this rig. Loose live wires. The leaf spring shackle bolt was not tightened. Could have died coming down Santiam Pass. I do like the 139T toy hauler but having to go through a new rv and make it safe sucks. There is a yellow wire on the same screw as the battery before the fuse just hanging out. The reverse wire from pigtail was cut in the household metal junction box, not capped. The fuse from the battery is loose in a metal box exposed terminals that can short out. I got lucky and the axle did not fall off. I found the spring shackle bolts where loose when installing SumoSprings. I have photos and videos. The last photo is at the dealer with a tangle of wires hanging down. That should have stopped me. When they prep it they mean cut the shrink wrap off the cushions. Washington people don't pay tax twice for one sale $1742.27 on $20259 rv plus Wa. Sales tax. I wish had would have noticed. I took my papers to Wa DOL and the wrong amount was withheld for Wa tax. $1782.59 So no plate and when they receive the wrong amount Wa DOL will send it back. Trip permits added cost. Go to Google maps review for photos.

Great response time. Good communication throughout the process. Clean, professional and…read moretrustworthy. Will definitely call upon Great NW RV again in the future.

Justin is the real deal. His decades of experience in RV service was immediately known. From his…read morewell-equipped service trailer, to his fast troubleshooting. His wealth of knowledge and willingness to provide tips alone made choosing him worth it. I had a challenging electrical issue with my 2023 travel trailer. I spent several hours trying to figure it out, only to get increasingly frustrated. Within about 30 minutes, Justin had discovered the issue, tested the parts (converter), and came up with a game plan to get it fixed before my upcoming camping trip. Justin was able I locate the part I needed the next day, and squeezed me in to his schedule to install it that evening. I'm thrilled to have my RV back to working like new. However, I appreciate the professionalism, customer service, and great personality that I got from Justin even more. Without a doubt, I highly recommend using Great NW RV for your maintenance and RV repair needs. I assure you that you will not find better.

Whew...drive up to Sandy, OR from SF bc our '18/19 Revel's Espar just quit working and had read all…read morethe really fantastic customer reviews. First I did order the rebuild kit but just couldn't get the unit out from where Winnebago buried her. The expected 2 hour R&R took an extra 5 hours bc of some baffling wiring problem between the fuse box and the unit. Ordinarily I'd prob be upset but being able to comfortably watch the whole thing through a picture window into the workshop from their high quality recliner massage chair made it enjoyable. It was clear someone was actually working non-stop to get the fix. Mechanic James was diligent but still needed the experienced assist of both owner Jim and his son Mike crawling under to help figure out just what was needed. While in the waiting lounge, Jim stopped by with fresh donuts for my wife and me, the only occupants. How many CEO's provide that personalized level of thoughtfulness? Also received cheerful and helpful scheduling from receptionist Sandy. On top of all that, Jim held to the original price quote he emailed me 6 months ago (April 2025)!! Would not have objected to any reasonable adjustment for all the extra time and some parts too. Sincerely appreciate all this team did. This whole op restored my faith in humans after living under the insanity of a certain politician.

10 Stars would be more appropriate! I've had the pleasure of…read moreneeding their services twice now and their entire team is incredibly helpful. Jim, Rudy and Mike are the ones I dealt with most. All were not only experts in everything heaters, but were extremely helpful, accommodating, super nice and genuinely eager to help us. Their persistence and expertise solved our issues promptly and got us back on the road the same day. I can't thank them enough!

RUN FAST & FAR from this place!! Don't let these shysters ruin your summer or vacation plans. They…read morehave ZERO pride or work ethics. They're only interested in their cells or office B.S. No idea how this family run business has stayed alive with the horrible (non)service they (don't) provide! PLEASE heed my words & go elsewhere for service or you will be paying for it in lost time on the road or a lost family vacation & top that off with total mind bending frustration. Argh!! It should be a crime for this crapola place to still have a license to operate. STAY AWAY!!

My husband and I went in here looking for a travel trailer. We went in and they had their little…read moredogs running all over, very cute, but I could also see this from another person's perspective that the dogs were not so cute running everywhere and had more of the owners attention than the customers. They were friendly enough but not really into showing us stuff, they told us to go look around and nobody ever really came out to show us stuff. We ended up leaving without much more information than we went in with. They are friendly in there, though.