We've been renting from RV Northwest since 2012... Fast forward to 2021, we've been trying for the…read morepast month to rent an RV with them. We already have a deposit on file yet they won't return our calls. I stopped the first week of July 2021 and I was told that they would email me a quote for an RV rental in the next day... Now with only 4 weeks before our vacation we're left in limbo, unsure if we'll hear back on rental confirmation but mostly afraid that we'll never see our deposit again. RV Northwest if you're seeing this please respond we want to do business with you again!

We were evacuated due to fires with 7 dogs. After a day and a half of sleeping in cars and in a…read moreparking lot, we decided to rent an RV to keep the pups safe. One call and we had what we needed. They even have us a discount and left our time frame open as to return as we had no idea. They also offered a place to park when we were evacuated a second time from our evacuation site! This is an AMAZING and WONDERFUL company. We will be using them any time we need a rental RV, and HIGHLY RECOMMEND them!!!

We did a trial run with our new to us camper last weekend before we go on a further away trip this…read moreweekend and everything worked great. We did notice it needed a propane regulator and we were able to source it locally as we live an hour plus away one way and they reimbursed us and the communication was great. By them refunding is it made it so we didn't have to drive back out there and my husband was able to fix it. We very much appreciated that and appreciate the great communication and follow up and follow through.

They sold me a trailer that had major rot on the roof in front of the trailer. Cut back the ceiling…read morein the closet and was able to put my finger through the plywood. Also had major plumbing issues. Non working AC. Just about everything has been a nightmare. They should of took this trailer to the scrap yard. Not sell it to some unsuspecting poor person who spent all there savings on a trailer to live in and now they have to suffer. That's an evil buisness. Stay away from this company they dont care about the customer. Theyll take your money and laugh at you for being a sucker for buying a nearly condemd trailer.

Purchasing a used RV is risky but McKenzie RV made sure everything worked and there are no leaks in…read moremy RV they even offer good warranties for peace of mind after the sale. They were friendly no high pressure family owned it was a pleasure doing business with Scott.

Great price super helpful and they want above and beyond to be helpful. Super honest great people…read moredefinitely buy from them again.

Really nice customer service. They don't over charge you on installation. They explain everything…read morethat they are going to do.

I am new to owning a trailer, so when I took a trailer I recently purchased to Matt and his team,…read morethey surprised me with how thoroughly they inspected the trailer. They repair some minor issues and sealed some areas of the trailer that had light damage. When I needed a new hitch installed, Joe did the work efficiently and got everything set up correctly. The cost for all services I have had them perform was reasonable and the service is excellent. I will be visiting these guys again as I need work completed on my travel trailer.

Had a great experience with Johnson RV in Sandy. Traded our old unit in and bought another rig. Ben…read moreand Micky were great to deal with. I would buy here again. JRS

Reposting: Terrible communications, does not return phone calls or emails (personnel, management or…read morecustomer care). Chips and damage to brand new RV not disclosed by salesman after requesting inspection. Sales Manager used the F word in describing how badly salesman messed up. Manager was arrogant and argumentative. Hidden extra costs and fees after agreeing to have none. No follow through on spare wheel/tire/carrier. No follow through on missing items in the RV. Manufacturer rebate not applied for by JRV even after they said they did (twice). They messed up the registration and title as our RV would have been titled in another buyer's name. No battery test report received as promised. Incorrect information from finance manager on theft prevention program. I would not recommend this dealership to anyone. Their "Mission and Values" statements are a joke. Update: In addition to the above: All tires were overinflated and one inside dually tire was completely flat. After one month, the EcoFlow power station needed to be replaced. Now, (have not even used the van yet) half our interior lighting does not work. I also discovered after contacting Mercedes and Winnebago that my dealer (Johnson RV Sandy) was supposed to complete a form "Delayed Warranty Form" as per Winnebago Service Bulletin 7SB009-23-02A. I was told to contact them to complete this form so that my proper warranty start date (date of purchase) would update with Mercedes. I reluctantly called Johnson RV and requested that this form be filed (it takes all of 5 minutes on-line). After another call, messages and no return calls, I gave up! Luckily for me, Winnebago and my Mercedes shop got everything fixed. Johnson RV is a failure.

I just rented an RV from them and could not be more impressed. Communication was always great. The…read moreRV was immaculate and close to new condition (it was a few years old and you could barely tell). They really impressed me was when there was an issue. I parked the RV on the street the night before returning it. Someone hit it driving by breaking the driver's side exterior mirror. Jeff was totally chill when I returned it. Grant emailed me the cost to repair and it must of been the price of the parts wholesale. This was a point when they could have taken advantage and gouged me - they did the complete opposite. I would recommend them without hesitation and plan to rent from them again.

We've been renting RV's from this place for around 20 years. Always get a clean new vehicle, and…read morealways feel like we get good value (particularly since buying, maintaining and storing an owned RV is a terrible "investment" unless you use it a lot!). I'm a pretty tough judge, and would have given 5 stars if they would just update their how to videos and manuals for their rented vehicles. I will say that they've always responded to on the road calls for issues that have come up. Overall I would strongly recommend renting from RV's To Go.

I've never met Jesse, TWICE he was a no show!! The second time I told him that I was taking time…read moreoff work.... The 1st time i had an active leak on my slide out and the second my door latch stopped Latching, requiring me to prop a cinder block against it to keep it closed. ​Don't waste your time.

These people are amazing. We had a black tank with a . He came out the next business day and gave…read moreus an estimate on what the cost would be. Customer service and the technician is exceptional. I would happily recommend them to anyone. Your willingness to work the weekend is so appreciated. Thank you Stacy and Jesse!

Tim and his son fix everything on our RV. They just replaced the AC unit. They rebuilt the propane…read moresystem, the electrical system, fixed some leaks. It's such a relief to know that they are available and mobile. I don't think we'd have an RV if we had to drag it somewhere for every repair. Tim has an exhaustive knowledge of all kinds of RVs, and he also really understands how things work. He can figure out any issue and solve any problem. If the world was ending, I'd take him and his family with me to Apocalypse Island.

Are you looking for honesty, integrity, fair prices, and incredible customer service? Look no…read morefurther than Tim's Mobile RV Repair, a small family business that goes that extra mile. When I first called, Tim spent considerable time on the phone to help me fix the problem with our fridge. It was more complicated than I could deal with, so he crammed me into his busy schedule, arrived on time, and fixed the problem at a very reasonable price. He and his son were amazing and will be our first choice for any future rv repairs.