Purchasing a used RV is risky but McKenzie RV made sure everything worked and there are no leaks in…read moremy RV they even offer good warranties for peace of mind after the sale. They were friendly no high pressure family owned it was a pleasure doing business with Scott.

Great price super helpful and they want above and beyond to be helpful. Super honest great people…read moredefinitely buy from them again.

I brought my camper in for an evaluation of a water leak probably caused by a burst due to cold…read moreweather. During the inspection Davey tried to sell me on a new roof and a number of other things I could not afford. I said lets just focus on the water leak. He did determine that this was caused by a burst water heater tank and gave me two options - a replacement original part or a newer part which he said was only about $50 more. Estimates for the work were between $500-$800 dollars and I said go ahead. The work was not completed on time, but was over a week late. When it was done he told me it would be $1550 but if I paid cash he would knock $100 off. I was stunned. When I asked why he said they had to rework all the plumbing for the new part! I was never told that this would double the cost. I sucked it up though I wasn't happy and went to pick the camper up. During the testing of the work the water heater caught on fire with flames up the side of the camper. He blamed his worker and wanted to tighten up a few things and let me take it then. I told him this shook my confidence in all the work done and to have him inspect the whole thing. I came back and paid him, then got home and found that the water cap was broken and called him about it. He had me come back in to pick up the part and admitted he knew it was broken but that it wasn't a big deal. Later I found that the panel over the water tank had not be reinstalled correctly and was loose. When I took it apart I found it was a broken mount but was not interested in having him correct his work as there were already bad feelings and had been back too many times. He did terrible work and had a bad attitude when I complained about it. Go to Curtis Trailers, you will pay the same and get quality work and helpful staff.

Davet Rocket is a perfect example of an honest small business. Davey himself is very knowledgeable…read moreand easy to talk to. He is busy, so give him time to get your project done. I've used him for 8 years to work on on my vintage Minnie Winnie and have always been happy with the results. PS: His crew has the skills to restore dry rot in older units.

We recently purchased our first travel trailer (a used Rpod) from the Sandy Funtime RV location…read more We're happy with the trailer but our purchasing experience could have been better. We bought it from out of state without seeing it, so all the paperwork was done by email/mail. Communication was lacking on the back end, after we had agreed on a price. The paperwork came from Haugen RV, which was odd; no one told me it would come from someone other than Funtime. They also sent all the paperwork to the incorrect address, despite my written instructions with correct address, which took a week or so to figure out. They required that we send full payment based on a one page purchase order with no details as to their obligations to inspect, clean, etc. and before providing any report from the "pre-delivery inspection." They said this was standard procedure, but I thought it seemed strange. I would prefer to know if something turned up on the inspection and to know what each party is agreeing to before sending full payment. More troubling was the filthy condition in which the trailer was delivered to us. The salesperson at Funtime stated by text: "Its in very good shape needs a detail which we will do and a pre delivery inspection." The Haugen general manager who handled the purchase paperwork also confirmed it would be cleaned before shipping. However, it arrived with dirt on the floor and in the drawers/cabinets and smudges and cobwebs on the walls. The bathroom was particularly dirty (see photos). The exterior was also in need of a good scrubbing as the trailer had been stored outside. I emailed the manager to let her know we were disappointed that it was not detailed as promised before delivery (or at least given a basic cleaning!!) and did not receive a response. Spending a weekend cleaning out the previous owner's grime wasn't supposed to be part of the deal. It certainly left us with a bad impression of this dealership.

If you live in Washington do not shop here!! They charged me $1742.27 for Oregon CAT tax. If you…read morebuy here you will be charged for taxes twice Oregon tax and Washington tax. I refused to pay for added insurance and finance person Vicki lost it. Tore up the finance paperwork and got angry. Sorry you had to retype some papers but pressure sales of insurance sucks and I saved thousands. Don't buy insurance save your money for Amazon. But I can get a cushion replacement if I buy $1200 in ceramic wax job. I bought a better mattress on Amazon for $200 and a bottle of wax for $20. I am $1000 ahead on that alone. The trailer was poorly prepared. Solar not hooked up. Lug nuts not torqued. Sunset 139T. One lug took a full rotation the rest where at about 46 ftlbs. Buy a torque wrench and check your wheels. Not Funtime but terrible electrical work on this rig. Loose live wires. The leaf spring shackle bolt was not tightened. Could have died coming down Santiam Pass. I do like the 139T toy hauler but having to go through a new rv and make it safe sucks. There is a yellow wire on the same screw as the battery before the fuse just hanging out. The reverse wire from pigtail was cut in the household metal junction box, not capped. The fuse from the battery is loose in a metal box exposed terminals that can short out. I got lucky and the axle did not fall off. I found the spring shackle bolts where loose when installing SumoSprings. I have photos and videos. The last photo is at the dealer with a tangle of wires hanging down. That should have stopped me. When they prep it they mean cut the shrink wrap off the cushions. Washington people don't pay tax twice for one sale $1742.27 on $20259 rv plus Wa. Sales tax. I wish had would have noticed. I took my papers to Wa DOL and the wrong amount was withheld for Wa tax. $1782.59 So no plate and when they receive the wrong amount Wa DOL will send it back. Trip permits added cost. Go to Google maps review for photos.

Once I gave them a call and went over things, more was explained better to which I may have been…read moretoo harsh first review. The extra charge was for labor on things being fixed. Found out the price for board to be fixed and it got completely the next day. Inspection got completed, luckily nothing major was wrong(whew) and the furnace works. We appreciate them going over things with us so we understood them. We would recommend them and use them again

Having dogs in an RV can be challenging but, they're family. Once a year sail switch replacement…read moreis one downside. When I know it's time to replace I call At Your Service. On time, courteous, professional. See ya next time.

Had a great experience with Johnson RV in Sandy. Traded our old unit in and bought another rig. Ben…read moreand Micky were great to deal with. I would buy here again. JRS

Reposting: Terrible communications, does not return phone calls or emails (personnel, management or…read morecustomer care). Chips and damage to brand new RV not disclosed by salesman after requesting inspection. Sales Manager used the F word in describing how badly salesman messed up. Manager was arrogant and argumentative. Hidden extra costs and fees after agreeing to have none. No follow through on spare wheel/tire/carrier. No follow through on missing items in the RV. Manufacturer rebate not applied for by JRV even after they said they did (twice). They messed up the registration and title as our RV would have been titled in another buyer's name. No battery test report received as promised. Incorrect information from finance manager on theft prevention program. I would not recommend this dealership to anyone. Their "Mission and Values" statements are a joke. Update: In addition to the above: All tires were overinflated and one inside dually tire was completely flat. After one month, the EcoFlow power station needed to be replaced. Now, (have not even used the van yet) half our interior lighting does not work. I also discovered after contacting Mercedes and Winnebago that my dealer (Johnson RV Sandy) was supposed to complete a form "Delayed Warranty Form" as per Winnebago Service Bulletin 7SB009-23-02A. I was told to contact them to complete this form so that my proper warranty start date (date of purchase) would update with Mercedes. I reluctantly called Johnson RV and requested that this form be filed (it takes all of 5 minutes on-line). After another call, messages and no return calls, I gave up! Luckily for me, Winnebago and my Mercedes shop got everything fixed. Johnson RV is a failure.

I contacted Skyler in regards to some furnace issues I was having with my FWC Eagle pop-up camper…read more I described the symptoms and he was kind enough to confirm some of the things I believed were to be true. I asked for a rough quote, in which he gave me an idea of what he'd charge but gave me the confidence to at least try it myself. He was very patient over the phone, took the time to walk through some scenarios, and was even willing to send text photos to help me through some of it if I needed to or got stuck. So while I did not end up physically using his services, I was impressed and would not hesitate to reach out to schedule service in the future. Thanks for the time and your help was very much appreciated.

Skylar Parker told me I needed a new propane. On 1/20/26 I gave him a check for $641.60 for the…read morestove on 1/29/26 he told me he needed a check for $200 to install it. He never installed a new stove for me. I am 80 years old and live on Social Seccurity. I don't use my stove very often because I use a microwave and toaster oven most of the time. I notified Skylar 4/27/26 that the oven was not working also the burners only lit when you used a lighter to light it instead of the clicker on the stove. I lost my memory about a year befor. Skylar from PNW never answered any of my calls or texts. Skyalr did not give me any reciept or paperwork for the stove he said he installed. I carefully looked over my stove and realized it was still my old stove witn the same scratches and dirty oven racks and stains under the stove top were there. HE DID NOT REPLACE MY STOVE HE JUST TOOK MY MONEY. I feel PNW stole $841.60 from me. PNW needs to refund my money. I am a 80 year woman with out a memory that was taken advantage of by PNW.

Our experience from start to finish at Annie's was incredible. My wife and I traveled up from…read morePortland to take a look at an RV that we thought might be a good fit. During the walkthrough, Ann and Andrew (both amazing) let us know that that they would replace the awning fabric, perform the annual roof re-seal and test/replace the battery (all without us even asking). The price was excellent, the whole team at Annie's were incredible, honestly what a wonderful place. It''s a family owned business that clearly takes real pride in how they treat customers. I only wish more businesses were like Annie's. Thanks guys!!!

We came from CA to buy our new Jayco Seismic 395 Toyhauler. From the first phone call (and the…read moremultiple that followed) all the way through final walkthrough, Anne and the staff were warm, knowledgeable and accommodating. Kerry took us through all of the features and patiently explained all of the details. Our favorite part of this experience was the sweet gift basket that was handmade by Andrew! He takes his job very seriously and adds the final touch on excellent customer service. Highly recommend Annie's RV to those looking for the old fashioned customer first service, and honest and transparent transactions.

We bought our used class A Bounder at Rally and got a great deal! There were a few minor issues…read morethat needed fixing and they went above and beyond to make things right. Would recommend them to anyone looking to buy an RV.

Couldnt be better, Charlie and crew are the best, they go out of their way to make purchasing a…read moremotorhome easy, including driving your car home for you. The mechanic really knows his stuff and spends time teaching you about your rv. Things just cant be better!!!