I was hesitant to buy a boat from a dealer based on prior experiences at pushy car dealerships. My…read moreexperience with Avery was just the opposite of pushy. He has boating in his blood and was passionate about finding us the right boat. We went in thinking we wanted a used A24 but upon sitting in it and talking with Avery about the features and differences between it and a T23, we were confident we were making the right choice getting a 2019 T23. He was kind to take us out and demo it with my wife and kids and let me surf the wave. Most of our deal was done via text because I was out of town with crappy signal. Big props to Chantel in financing who also was quick to reply, got us a great rate and made the deal go off without a snag. What has impressed me most is Avery's continual support and being available to take my newbie questions even though the sale was completed last week. I will recommend him to my friends who want great customer service, a fair deal and a great boat.

I have purchased two boats from AWS. I've worked with Grant on the Moomba side and…read moreChad/Michael/Chantel on the Malibu side. I had phenomenal experiences from beginning to end with all of them. I was very indecisive for months and never once felt pressured and they treated me like I had already purchased. No reason to go anywhere else, this team is the best and will go back for all future purchases and service.

Tried to do business but Mr Michael Maes had such a poor attitude and his open racial hostility…read moreprevented me from desiring to do business with him...

I bought a boat from Cars-R-Us, long distance, 300 miles away, through Craig's List with a deal…read moreover the phone. I was leery since there's a dozen ways a deal like that can go south, and Cars-R-Us looks like a backyard operation that had outgrown the yard. But it has been a great deal all the way. The CL description--photo, write-up--turned out be accurate in all respects. The one glitch was the kicker-motor, a Merc 4, that had a start-and-die problem but Mike wrote a $200 contingency into the sales agreement, and when the carbourator did need work, and I notified him, the check was in the mail that day. Good guy to deal with--honest, knows his product, and goes out of his way to make it work for the customer.

I had the pleasure of dealing with Stevens Marine over the past week. I reached out for pricing…read moreinformation on a SeaSport 2800 Commander and was put in touch with Kevin Potter. After informing Kevin I'm about 3-5 years out on buying, and I'm simply in the information gathering and planning stage, Kevin still went out of his way to provide all the information I requested, and then some. He was very responsive, extremely knowledgeable, and whatever information he didn't have at his fingertips he found in a day or less, including reaching out to SeaSport directly. When most sales people likely wouldn't give me the time of day when they find out I'm not currently buying, Kevin went above and beyond to assist me. I can't recommend Kevin enough to anyone in the market for a new boat. Thank you Kevin!

Ok I take back the 3 stars and am back to 0 but 1 is the lowest star! Kevin, the salesman was…read moreextremely uninformative. There was no checklist of what I would like to have done to the boat. I paid them $73,000 for the boat and then I noticed there was no battery 1/2/all switch on the boat and ask them they said oh you don't need that it's standard for people not to have that... I'm not stupid. I know it's not standard especially since the Garmin CCU is hardwired and even when the boat is off according to them, it's still flashing a green light, which means it's draining my battery. I asked them about that switch again. They said everybody does it this way, which was quite disappointing because if I knew if they had a checklist and I knew about not having an on off switch, I would ask him to put one on but instead I had to come all the way home to California and have a local guy do it for $1074 rewire everything then as I'm test driving it yesterday October 4 something else that Kevin said would be on there is not on there they said they rerouted the "pissing "stream from the kicker to a little sink type thing in the boat. I even called him on it when I was there "there's no nozzle on there like you told me there would be for the sink for warm water washing. Oh, it'll just constantly go on while the kicker is running ,nope liar it wasn't pissing out after they told me it was a cool thing. This would be so they're absolutely full of shit. My kicker is pissing like normal and it's not going in the sink. These people lie to you. They don't follow through with what they're supposed to do especially after giving them $73,000!! CROOKS hundred percent CROOKS! Don't go to this dealership the customer service and their word is a joke

Called them from a boat ramp referral. We were passing thru Salem and hour later they were working…read moreon my boat. Very accommodating and friendly. They all had a can-do attitude, despite being short staffed. If the need arises, I will be going back to them.

We needed some work done and we're in a bit of a jam. These guys helped us out and we are very…read moregrateful. They got us on our way in the time promised and they didn't gouge on the price. They do quality work at a fair price. I wish there were more spots like this.

Ken and team were absolutely wonderful to work with 10/10 would recommend!…read more Thank you for making the process so simple!

Bought a Yamaha 255XD from here, came all the way from HI, shipped the boat back to HI. Had nothing…read morebut issue after issue with the boat, communication with the dealer has been terrible, they won't respond, they tell you they will het back they never did, I had to be chasing them constantly for answers. A seat broke and they want me to pay almost 2k to ship it to Maui. A recall came in and because there is no dealer on island they won't do anything about. My steering system completely came off its assembly while on the ocean, my ballast tanks are not working, they first told me to remove the ballast module and send it over and they would send me a replacement. Well now I just got a txt from them saying that they cannot longer comunícate with me and that I have to do it all Troy Yamaha corporate. The funny thing is Yamaha says all warranty claims need to be handled trough the dealer. So it looks like Yamaha and Rivercity clearly spoke and said to each other "let's screw this guy, we already got his money, let us handle him we are a big corporate company and have in house lawyers". Stay out from this dealer they don't care about nothing else than making a sale and taking your money, and as much as Yamaha use to be a reliabale company, we'll after COVID they no longer, their quality control went down big time and they hide behind warranty and lawyers to don't respond for their products. STAY AWAY or found it by yourself. Hopefully my experience will help others don't be at the same or similar situation

I'm getting ready to sell my car and want to present it in its best condition. I recently put a…read morenice scratch across the back seat in an otherwise perfect interior. I used the Yelp service to get repair quotes and received several offers that varied in price and process. I decided to go with New Life and Dale reached out to set up an appointment. Dale arrived at my house on time and greeted me with a smile and a handshake. I showed Dale to the garage, we backed the car out, he took a look, confirmed that he could do the job at the quoted price, and told me he would be done in an hour. Exactly an hour later we went to look at the completed job. A picture says a thousand words. I have two other projects for Dale in the next month or two. Dale and his service are excellent!

Did not think it possible, but Dale at New Life Leather and Vinyl repaired several brand new,…read moreexpensive prices of leather furniture that my brand new rescue kitty damaged with her claws. This guy performs magic! I bought an off-white sectional and chaise and two matching recliners by American Leather. Off white in color and a soft buttery leather. When my new kitty tried to jump on them, she could not reach the seat and tried to pull herself up with her claws. Ouch! I know you are saying, why do you have leather furniture with cats? Because none of my previous cats like sitting on leather, preferring the fabric chair, so leather was always the safe bet. Until this little girl. She also punctured the vinyl (pleather) seats on two of 3 custom barstools I had made to fit under my kitchen island. Same M.O. Trying to climb onto them to sleep. After calling the furniture store and reading Yelp reviews, I called Dale for an estimate. He showed up on time, explained the process and gave me an estimate. The process is involved - not only glueing, but matching the scratch with paint, sealing, etc. He would do the repairs at my house and it would take 5-6 hours. He had an appointment a few days later. This furniture was expensive, and at this point in my life, meant to last "forever" so I hired Dale on the spot and prayed he could perform miracles. Without fixing the wholes and scratches, the leather would only deteriorate more. Dale showed up precisely on time and got to work after prepping my space. He worked continuously and diligently. When he was done, I couldn't even find the scratches and punctures on all the leather pieces. The vinyl is harder to repair due to the slight texture pattern, as he warned, but other than me, no one would notice where the punctures were. The counter stools looked like a meat tenderizer had gone over them and now they are smooth again! Magical. Hope I never need Dale's services again, but happy if I do, Dale and his craftsmanship (magic) is just a phone call away. Highly recommend!

I reached out to Stevens Marine a few weeks ago looking for information on a new fishing boat…read more Wayne responded quickly and patiently answered all of my questions. After talking a few times, I decided on an Alumaweld Columbia 23. I wanted to see the boat in person before placing the order and Wayne came in on his day off to go over the boat and available options. He worked with me through the entire process and kept me updated as the rigging progressed. I went in yesterday toy pick up my new boat and once again, Wayne spent lots of time going over everything I needed to know. The entire process was smooth and painless! I can honestly say that this was the easiest large purchase I have ever made and will be a lifelong customer from here on out. Thank you Wayne!

We needed a few pieces of hardware that they stock so made the trip and stopped by next door at Wow…read moreCow for a bite to eat. Glad they had those pieces and at a fair price

Ray is amazing. Helped me out when I couldn't figure out my issue. Was super friendly,…read moreprofessional and obviously an outboard motor Wiz. Don't hesitate to hire them if you need help with your boat.

From the owner: Full-Service Outboard Boat Repair Shop. Marine Boat Storage. Marine Engine Salesread more

Great customer service ! And they trully help you out and care about there customers! Highly…read morerecommend this place

These people helped me get a great deal on items. Very honest, helpful, and awesome to deal with!…read moreTHANK YOU Fisherman's Marine!!!!!