We recently purchased our first travel trailer (a used Rpod) from the Sandy Funtime RV location. We're happy with the trailer but our purchasing experience could have been better. We bought it from out of state without seeing it, so all the paperwork was done by email/mail. Communication was lacking on the back end, after we had agreed on a price. The paperwork came from Haugen RV, which was odd; no one told me it would come from someone other than Funtime. They also sent all the paperwork to the incorrect address, despite my written instructions with correct address, which took a week or so to figure out. They required that we send full payment based on a one page purchase order with no details as to their obligations to inspect, clean, etc. and before providing any report from the "pre-delivery inspection." They said this was standard procedure, but I thought it seemed strange. I would prefer to know if something turned up on the inspection and to know what each party is agreeing to before sending full payment. More troubling was the filthy condition in which the trailer was delivered to us. The salesperson at Funtime stated by text: "Its in very good shape needs a detail which we will do and a pre delivery inspection." The Haugen general manager who handled the purchase paperwork also confirmed it would be cleaned before shipping. However, it arrived with dirt on the floor and in the drawers/cabinets and smudges and cobwebs on the walls. The bathroom was particularly dirty (see photos). The exterior was also in need of a good scrubbing as the trailer had been stored outside. I emailed the manager to let her know we were disappointed that it was not detailed as promised before delivery (or at least given a basic cleaning!!) and did not receive a response. Spending a weekend cleaning out the previous owner's grime wasn't supposed to be part of the deal. It certainly left us with a bad impression of this dealership. read more

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If you live in Washington do not shop here!! They charged me $1742.27 for Oregon CAT tax. If you buy here you will be charged for taxes twice Oregon tax and Washington tax. I refused to pay for added insurance and finance person Vicki lost it. Tore up the finance paperwork and got angry. Sorry you had to retype some papers but pressure sales of insurance sucks and I saved thousands. Don't buy insurance save your money for Amazon. But I can get a cushion replacement if I buy $1200 in ceramic wax job. I bought a better mattress on Amazon for $200 and a bottle of wax for $20. I am $1000 ahead on that alone. The trailer was poorly prepared. Solar not hooked up. Lug nuts not torqued. Sunset 139T. One lug took a full rotation the rest where at about 46 ftlbs. Buy a torque wrench and check your wheels. Not Funtime but terrible electrical work on this rig. Loose live wires. The leaf spring shackle bolt was not tightened. Could have died coming down Santiam Pass. I do like the 139T toy hauler but having to go through a new rv and make it safe sucks. There is a yellow wire on the same screw as the battery before the fuse just hanging out. The reverse wire from pigtail was cut in the household metal junction box, not capped. The fuse from the battery is loose in a metal box exposed terminals that can short out. I got lucky and the axle did not fall off. I found the spring shackle bolts where loose when installing SumoSprings. I have photos and videos. The last photo is at the dealer with a tangle of wires hanging down. That should have stopped me. When they prep it they mean cut the shrink wrap off the cushions. Washington people don't pay tax twice for one sale $1742.27 on $20259 rv plus Wa. Sales tax. I wish had would have noticed. I took my papers to Wa DOL and the wrong amount was withheld for Wa tax. $1782.59 So no plate and when they receive the wrong amount Wa DOL will send it back. Trip permits added cost. Go to Google maps review for photos. read more

Funtime RV - Sandy - CAT tax don't call it a sales tax. Plus now pay Wa sales tax. - RV Dealers Near Me - Sandy, Oregon

Runtime RV is now RV Country in Sandy Oregon. I purchased a new 2023 Forest River Alpha Wolf travel trailer the first of February. The RV is just what I was looking for and the price was comparable with other dealers. At first everything went fine, until I was ready to do paperwork. * All my paperwork was listed as RV Country in Coburg Oregon which I thought was odd but my finance manager(Kevin) said it was because they don't have all the paperwork changed over yet from Funtime to RV Country. I decided to purchase the extended warranty and service agreement because Kevin said that they could coordinate technicians to come to my location for any issues or work. After I took the second shower, my greywater is backed up. I called RV Country in Sandy and they told me "I" have to call Forest River and get preauthorization for any work and then "I" have to call the mobile technician to get the work done...(extremely disappointing) and Forest River said I have to pay the mobile tech up front, send pictures of the issue and the invoice (yes I said invoice, as I have to pay for it upfront) and they would review to determine if I would be reimbursed. A few days staying in the trailer will now cost me an additional $ 260.00 for the mobile tech and I'm hoping he can fix the issue ! * My second issue is that Kevin told me that "I" needed to go to the DMV and get my plates and tags. I've been there 3 times now. The first two times, RV Country had not even turned in the paperwork. The third time, DMV told me that the plates and Registration were in the mail and I didn't need to do anything. Would have been nice to know that I wasn't the one that had to chase this all down !!!! * I also know this is a small location with what appeared to be (1) sales person and (1) finance person but the minute I walked in the door, the salesman seemed "overly gushy" about my choice of trailers, like it was the best one out the and I'd made the best choice I could. I get it, in that they want to make sure I like and I'm happy with my choice but felt a bit smoozy/sleezy. ***I will say, the Service department - Alex, Jessie and Cassie were all amazing and the best part of my experience. read more

Shout out to Funtime RV in Sandy Oregon. This used to be the sold Fred's RV. I had a question regarding the operation of our RV fridge and an minor issue I could not figure out. When I walked in a very nice young man asked what he could do for me and escorted me back to the service after listening intently. The service guy was outstanding and very knowledgeable. Not one person seemed to care that I did not get my RV there or that I may or may not be there for anything other than advise. There was nothing in it for them, but they took the time, made suggestions on possible issues and solutions. Answered what I am sure are questions only a novice would ask, without making me feel silly. I ended up ordering a small fan for my fridge. When I got back to the RV I followed the other suggestions and we were able to correct the issue with a very minor tweak. Good on you Funtimes.... read more

They have been hard to deal with . After buying a 2022 travel trailer from them in July 2023 it took 7 1/2 months to get our registration and plates . And that was after many phone call and them saying it was in the mail and should be here and this went on for 7 months. We had to call corporate and DMV . We were told by Funtime in Tigard to just go to dmv ourselves and get them . And this is after we paid them in our loan to do this transaction. Then .... Took our trailer for a maintenance check in march with air coming in from front and door seals leaking. They always rush the conversation tell you what they think you want to hear. We told them the door had a gap and we needed to check the seal. After returning to pick up our unit the guy sad " of we forgot to check that " so they rushed again to check the seal. Told us they'd order a seal and call us when it came in. That was over a month ago and still haven't heard from them . They are rude and make you feel like your an inconvenience every time you call. BUT they were of course nice to you when you were buying the trailer. Buyer beware . They will make you feel comfortable until you need something or have a question. The finance department in Tigard won't listen to your frustration and will vote back when you let them know your not happy . VERY RUDE to work with read more

I had a pretty bad water leak on the side of my motorhome and it was starting to come apart. Stephen did a great job communicating with me during the repair process. He even suggested some extra items that I hadn't thought of. Although the repairs were a bit expensive, it was still lower than the price I was quoted at another RV dealer. I would definitely recommend them! read more

Funtime RV - Sandy - before - RV Dealers Near Me - Sandy, Oregon

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Everyone here was great! From service to sales and everyone in between. Loretta, Tracy, John and the entire service department were professional, personable and accommodating, making our buying experience terrific. We highly recommend Funtime RV and the new location in Sandy is even more convenient for us. Thanks for everything! read more

Funtime RV - Sandy - RV Dealers Near Me - Sandy, Oregon