We had our 2024 Subaru Impreza to have a front and rear dashcam installed that we purchased…read moreelsewhere. We reached out to Radioactive for a quote and the owner, Shaun, got back to us right away. We were given a day to make an appointment and an estimate for the work to be done. They were booking about 2 weeks out, which was fine for us. The night before our appointment, Shaun called me and confirmed that we were coming. The next day, we arrived and the car was quickly taken in. We decided to wait at the shop, as there is a small waiting area with about three chairs. We could see why they were booking out, people after people came in looking for parts and/or dropping off their cars. It took a little bit longer than expected, but we were totally fine with that. The results were fantastic and we couldn't be happier. Everything was run through the car and there are zero wires showing. They were able to hook it up straight to the battery with the fuses kit we purchased. Highly recommend the team at Radioactive for anything car audio related. Also found out they do tinting in both carbon and ceramic, remote starts, alarms, custom subwoofer enclosures, and custom LED lighting. And even better, they offer a lifetime warranty on installation labor and tinting.

I've gotten several several thousand dollar installs and NEVER HAVE I EVER BEEN LEFT DONWN!! Now…read moreturn your knobs up and get rocking with Shaun! They get everything you're wanting and even more if you ask for it!!!!!! This shop has been around sense I was a kid and I've heard mixed reviews but I can't say anything but let do it they do exactly what's done and if there's any issues they get to you prioritized. I've spent around 20k here over the last 6+ years and technically just keeps getting better and so do they. Drop in and let em know you read this review you won't be let down, if you are (you didn't go big enough)

I had a remote start put on here a few years ago and within a month had to take it and have it…read moreremoved by nissan (cost me $400 plus the amount I was out for the remote start and the install) because it was causing so many issues with my car. I recently decided to give remote starts another chance from another shop and all is well. They did find multiple issues while installing the new one that were done from the first remote start. Broken pieces under my dash, fuses wired together that they blew. Big mess! Was told I'm lucky it didn't catch fire!

From the owner: Audio Concepts provides Automotive Residential & Commercial Window Tinting, Remote Start Security…read moreSystem, Stereo System Custom Installation and Rear CD Entertainment to the Morristown, TN area.

My Radio in my 2018 Dodge Ram went out due to our native Texas Heat!! Came in to Kingdom Kustom and…read morewithout has got a fair price and a far better radio!!! I can not believe the difference in the sound!!! They know their products!! They know there mission!! And they delivered A1 service on both!!! Thank you guys for everything!!! I'm in the truck now still in disbelief of the quality sound that is coming into my ears!!! Thank you thank you thank you!!!

Although they couldn't help me with what I needed, they gave great recommendations on where I could…read morego. Super pleasant to deal with! Highly recommend.

Very competent technicans, nice people taking care of the customers. Good product supportread more

As others have mentioned, avoid this place! They don't care about the customer AT ALL…read more I had an older Explorer they worked on.. products were decent but the customer service was horrible and prices exorbitant. I've had several vehicles customized since then, (Lexus, Audi, F-250) and have gladly driven to JC from Kingsport rather than settling for Dashboard.

Great service and after sale support. My wife gave me a remote start 5 or 6 years ago install by…read moreAmerican. Going in this week for a Hamilton Motors upgrade got my RX.

Very helpful and smart people who know their business. Great pricing. They installed a Kenwood…read morestereo with a backup camera for my 2003 GMC Yukon. They replaced all the leather for all the seats. The installation was completed on time. Thank you American Radio!

I stopped in to buy a radio for my car and have it stalled. The guy said that he couldn't install…read moreit until September and it would be afternoon hours. I asked for morning but he said there were no mornings available. So I asked if my dog could come in being she is 17 years old and has dementia, and yes she is under the vet's care. He told me no she could not come in because other people would say something. So I left. If you can't allow my dog to come in from the heat while you are installing it then I do not want to do business with you . Such ignorance!! Thought we progressed through the years

Salesman at the front desk was not helpful at all. I don't know a thing about car audio. He acted…read morelike I was a burden to ask simple questions about a possible set up for my vehicle. He wouldn't even come out to look at my vehicle to see the best spot to put a subwoofer.

Holy smokes. What a shop. Found these guys after having a bad experience somewhere else installing…read morethe head unit and I'm so glad we did . we had Gosnell install the rest of the system and I'm blown away. Some of the best customer Service I have ever received anywhere. The prices were great and the quality of work on the instal was as good as it gets . We had it installed in my wife's jeep and they took the time to tear the dash apart and mount the amp behind the head-unit so it wouldn't be damaged if we get water in the jeep. He even let me take the box prior to paying so I could rip off the carpet and rubber coat it to match how the floors will be. Seriously couldn't of asked for a better experience. It sounds insane for just one 12" sub. They even mounted a sub control knob in the console. The shops I have used in the past just Velcro it to the dash or something. Super pleased with this install. I will be taking them my truck to do soon. If you are looking for stereo or music equipment this is the place to shop!

From initial communication to drop off to install to pick up - Freeman's did an incredible job! I…read morehave a vintage sports car and wanted everything to be stealth, tucked away, yet no holes drilled. They over-delivered! Bill was great to deal with.

Called to get information in reference to repairing a Rockford Fosgate car amp. The individual who…read moreanswered the phone had no clue as to what the item was. Really??? They are suppose to be factory authorized service! The employee becomes rude and curt and hangs up on me. Wow very professional! Stay away,! Call a legitimate repair company!!

Had a stereo installed. It keeps disconnecting from my phone. Return #1) They said it needed an…read moreupdate and it was "updated" I left the store before I made it to West Hills, it did it again. I called scheduled another appointment. I requested while it was being checked, adding the back up camera. #2) I'll admit my faults, I left the locking wheel lug 'key' at home. I rescheduled for the next weekend. The tire needed to be removed for the camera. #3) Arrived was told the reason my phone disconnects from the radio, the cable isn't what came with my phone. I explained, the cable that came with my phone is USB C and the one in my car is not. But I'll pay for the upgrade / change. I was treated like I was ignorant. I was never told if the upgrade / change was even possible (now this radio hadn't been in my car a year at this point). He said he had a cable but it was too short. Then I was told the camera install would need holes drilled in my car because of the way it was made. I asked about other mounting locations, I was told it wouldn't line up. I asked about ordering the cable for the radio and was blown off. After leaving I'm dismissed tears, my other half called and was told it would be made right. The cable would be ordered (they were also that day suppose to check on a console install) the console would be looked at, they promised they would make it "RIGHT". I've never heard back and it's been over 3 months. So I'm dealing with a faulty stereo and no option for a camera. Almost $1,000 for nothing. Unhappy and I will never recommend or enter this store again. Run run fast and hard.

So just got my car back from them, had them install an alarm (from them), Apple CarPlay radio and…read morebackup camera. Along with the alarm I had them do a keyless entry for my door locks, so they also installed new actuators. It took a while (3 weeks) but they were having trouble with getting the actuators to work and its a 1985 Trans AM so this was fairly understandable (I'll get back to this). Its a custom type car and as such a little more difficult to deal with so they actually passed on installing my rear 6x9's eventually and I also understood. So the issues and why they are getting one star from me. I'll start with my missing sun visors and the fabric pulled away from my top (what remains from the head liner as it's a convertible). The fabric was pulled away from the roof and the visors were missing as stated, when I pointed it out the guy that I was dealing with went in the back and didn't find them, came out and told me so and stated he wouldn't have messed with the visors any how so I must be mistaken (The car is fairly new to me but I know I used the visors when I drove the car before dropping it off). Almost had me convinced I was crazy and yeah why would they be messing with my visor. So I drive the car home a bit frustrated but now have the working radio in my car, I ask Siri to change the song and she can't hear me, they were messing with the visors because they needed to install the external microphone which is also missing. I get home and do an inventory of what is still in the box (not the microphone) and find that they failed to install the engine lock relay with the alarm and I also have some additional wires that are not installed one is a fuse and one I'm not sure what it is but I am now concerned that nothing was installed properly. Returning to the actuators issue, they had me come in over the weekend (custom car and I had to show them how to open the trunk). While there the door panels were still off and the actuators were in fact struggling to work, I had the opportunity to reach in and feel the back of the locking mechanism after talking to the guy he sprayed some WD40 back there and they worked (at least on the passanger side while I was there) so obvious lubrication issue. Get the car back and they still dont work. For clarity purposes the guy I was taking to and about most of the time is the guy that stays up front, not the guy that was actually working on my car. Speaking about the front though, they almost never answer the phone, they use a text messaging system from some 602 area code but it must be web based as I have gotten service error messages from it, and the person that types the messages is vague and unclear (doesn't really answer) when answering. Over all, this is a very frustrating experience and not worth the money and time it took. I sent a text with the major issues and left a voice mail so will see how they respond. I will likely update this after.