Finding a good shop to take care of the cars is always tough when relocating but I'm as pleased…read morewith Elite Automotive with my mechanic of 10 years back in TX. In the past two years, Elite has replaced a transmission and the hydraulic rack/pinion assy on my 2011 Chev Impala. (16k miles on the tranny, which is smoother than the original.) And I had them service the CVT fluid on my wife's 2017 Subaru Legacy 3.6R. Later, she brought it in because the electric window (passenger, front) wasn't working. Danny (owner) advised it was a battery problem (weird!) and charged only $60 for troubleshooting. Yet, we'd not have given a thought if he'd have charged us hundreds. The only deal I'm interested in is a) accurate, honest diagnosis; b) competent workmanship; and c) paying only what I should pay, for work that was needed and that was done right. That's the deal that Danny gives at Elite.

We've taken our Mercedes to them for repairs and were very pleased, so when my Infiniti started…read moreacting up, they were the only place we considered. Highly recommend - friendly, professional and very customer service oriented! Cost was as expected based on repairs performed.

They never got back to me when I called to see if they could replace my front windshieldread more

Decent price for work performed. Rapid turnover time. Honest and reliable. Failed to hook up lock…read moremechanism but remedied immediately.

I am disappointed in the level of ability at this business. Have been using this business for years…read moreonly due to lack of options in Tazwell, Tennessee. This service center lacks the simplest of knowledge new tires always go in the back, God forbid you request service, out of this service "Service" center. Thermostat, too easy. Wrong size! Service lights lightings on my dash,'form more than six month. Went as far as to read the codes myself, Thermostat! Terrible service, absolutely no knowledge of easiest tasks, lack of management, and a complete rip-off to, the city of Tazwell, Tennesse. FYI Oil filters are to be tight also!

Took my car to Porter`s Tazewell for front brake job. Job completed and paid $85 for front pads…read moreonly. I have receipt in hand that says front brake job. A couple months later, car vibrating from front with burning smell coming from front wheels. Took it back to Porter`s and spoke with manager Tyler. Upon inspection, apparently front pads were not replaced at the previous visit and I was told that the $85 was a brake labor charge. Pads were replaced this time and I was charged an additional $65 for "pads only." Pretty shady in my opinion. I will not go back. They have lost me as a customer. My advice, go elsewhere for service.

Joe, the owner of Johnson Collision made our car look new again. He went above and beyond what we…read moreexpected. I recommend Johnson Collision. They do an amazing job. The quality was excellent and the customer service was top notch. Joe even washed and detailed our vehicle, including cleaning our windows. Good job Joe. Thanks

Great job very convenient way to to get work done. Reasonably priced…read more For anyone who has a busy schedule it is the best way to get work done on your car

Gives a quote then makes excuses why he can't do the job! I gave my exact location and the engine…read morecodes that were displayed. You can see by the response from him the type of service you can expect. I got this response from him to my request: "With the drive and driving Theirin due to the location your at there's a lot of back and forth after so I wouldn't be able to". I took that to mean "I can't do it" Am I wrong? Such a classy guy!

They don't honor their online pricing. Even when their salesperson said that if it were them who…read morefound they would head straight to the dealership. Even when arriving at dealership their so called manager was not polite or nice about the situation.

They have hardly any new cars on the lot. Zero of the 2 models we were interested in.read more

Unfortunately broke one of my windows. I had quotes 2-3 times higher than what I paid here. Also…read moreone company delayed and tried rescheduled. I was able to speak to the owner Angie and not only did she have a great price they got my in quick, without asking. During my appointment I was greeted, had a pleasant conversation and before I knew it my truck was done. Highly recommend doing business here. I heard several phone conversations and they were transparent and honest. Always try to shop local and small business.

I highly recommend this business! Quick, helpful and everyone on their team went the extra mile to…read moreget me back on the road. Repairs were done much faster than I expected, at a very reasonable price. Will use their services again.​

Morristown Tire & Performance…read more I had my White 2001 Ford Ranger XLT 4.0L 4X4 serviced at Porter's Tire Store 10/29/2025 I told them I was having starting problems. So I dropped it off instead of waiting when I get a service. I had it running at the time so I drove it in & dropped it off because Porter's told me they couldn't work on it until tomorrow or the next day, I can't remember for sure. That SAME DAY Porter's called me. The battery was about 5 yrs old, according to them I didn't check it. Because winter was coming I told them to put in a new one. They stated that the battery tested bad but it started the truck every time So they didn't change it, until I insisted because of cold weather. Porter's made notes about a possible bad fuel pump but wasn't something they worked on. They serviced the truck, rotated tires & changed battery I found another ride in town, brought it home and was having more starting problems I called Morristown Tire & Performance & told them I was having starting problems Explained everything I knew & what Porter's told me They said they could fix it & look at my door issue too This was on a Thursday They told me they couldn't have it in until the next Wednesday & I couldn't bring it in until Sunday, they had a drop box. Managed to get it started & had someone follow me in on Monday morning, Showed them Porter's paperwork too & got a ride home. Like Porter's Tire Store, they called later that same Monday & told me to come pick it up Paper work reads: "Tech States Truck Started Every Time For Him. Ni Issues Found." (I believe the Ni was suppose to be No) They didn't want to work on the door because might cause more damage. (NO CHARGE) I found a ride Tuesday morning & went & picked it up. The next week it wouldn't start again. I waited & tried everyday for the next week to start it. It wouldn't start. Holidays are here with no running vehicle. I'll wait until the new year & see if I can pay a Mobile Mechanic to tell me something I already know or I'll have to pay to have it towed somewhere other than Morristown Tire & "Performance"