The staff is much more helpful here than at any other radio shack I have been too. The hours are…read moresuper wrong right now on yelp, showing that they are only open Monday and Sunday. I submitted a correction, but it is still not up. The hours are the same as the mall hours. They carry FitBit products and accessories, which is why we like to stop in and browse.

They did everything I asked promptly and courteously. I am very happy with their services.read more

Great people with a lot of knowledge. They were super patient with a guy like me that is computer…read morehandicapped.

Small shop, big service…read more I have an older pick up truck and a much older neck and backing it up is becoming more and more difficult for me. Trying to back my truck up just to hitch a trailer on it is a laborious and painful process. I decided to add a rear camera on my truck and stopped in at John's to get a price. The shop has ample parking at the front of the building, it is clean inside and there is a TV in their lobby for entertainment while you wait. The guys there were super helpful, looked over my truck's stereo head unit and gave me a good price to add a rear camera. They were able to schedule me in for an installation day and time that would allow me to wait in their lobby during installation. Drop offs are fine too but I didn't have a back up vehicle so I needed a quick turn around. I arrived back to John's on my installation day and time and they immediately took my truck right back to work on. In less than an hour, I was back on the road with a new rear camera. It is a high quality camera and works great! Those guys are courteous, professional, friendly and fast. They even reset my clock to match the actual time. Give this local business a try and you will be very glad you did.

Reed always does a wonderful job helping anybody with any of their needs. It is a wonderful place…read moreto shop. If they don't have it, they can order whatever you need or suggest other options to give you a full solution to any problem you may have. Highly highly recommend. I love this store!

The person working was awful, completely acted like our issue was unimportant. Didn't bother even…read moretrying to help us, and acted like because our phones were not expensive phones that they were useless. The moment she heard what out phones were she stopped even trying to help.

Just flushed $1200 down the toilet with this place. My daughters radio was failing/going out. This…read moreplace quoted about $100 cheaper than the dealer. So, I thought I'd save a little money. Well, guess what....wrong! They installed the new radio and now she has NO FUNCTIONING CONTROLS ON HER STEERING WHEEL! That would have been good information to have upfront! No resolution, no recourse, no standing behind their work and no refunds. Sell and install a Radio that only HALF WORKS....PATHETIC. Now, guess who gets to go pay the dealership to redo this shady rip-off crap.

Rude, argumentative, verbally abusive, will call you names, will not stand behind their work, does…read morenot respect customers, will not listen to complaints and will throw you out of their store, yells at women... Worst experience of my life. No customer service. Never received working equipment, but had to replace other parts on my car after installation.

Apple iphone 13 was dropped and shattered the back glass. We took it to Qucin and they had it…read morerepaired in about 1 hour. The store is still being put together because they just moved to this new location inside the Mall a couple weeks ago, but don't let that be a distraction. The owner does excellent work with Cell phone repairs. The prices are even lower than most of the competition in this area. They also offer computer and video game system repairs. If you need electronic service help, contact Qucin.

From the owner: At Qucin, we’re not just another tech repair shop — we’re Morristown’s trusted tech team, combining…read moredeep expertise with small-town care. From cracked phone screens and sluggish laptops to board-level repairs and custom gaming builds, we do it all — fast, fair, and with no bench fees ever. What sets us apart? We offer same-day diagnostics, remote support, and even data migration services that make upgrading your tech seamless. Whether you're a casual user or a hardcore gamer, Qucin is where quality, creativity, and community come together. Locally owned, proudly rooted in downtown Morristown — your tech is our mission.