Paid Randy's $1500 to fix driver's door on our 1999 GMC Denali. This was the original estimate but…read morewhen they found a used door we were told the cost would go down. We'll, it didn't change. After about a month the door began to sag, became hard to open and close, leaked rain and air. When we asked that Randy's make it right we were told they told us this would possibly happen and it would be about $1000 to fix but the written estimate and final bill did not show any disclaimer. Couldn't get the owner to call me back to discuss our options. Had another body shop fix the issue for $230. This is not a trustworthy business!

My family and I were on vacation when we had a mishap with one of our car windows. The guys at…read moreRandy's were so generous to us through the whole process,they practically treated us like family. I would highly recommend them to anyone.

I had a trailer hitch and wiring harness installed on my new SUV here. these people were very…read moreknowledgeable, polite and professional. They set up an appointment for me for installation and were very prompt. They also had a very good price for the service.

Have been going to Rick for years. One of the few that I trust to work on my stuff. Even took my…read morewife's Kia Soul to him. Always a fair price and excellent work.

Joe, the owner of Johnson Collision made our car look new again. He went above and beyond what we…read moreexpected. I recommend Johnson Collision. They do an amazing job. The quality was excellent and the customer service was top notch. Joe even washed and detailed our vehicle, including cleaning our windows. Good job Joe. Thanks

They are excellent people! They will go out of their way to help you! Please see them for your auto…read moreservice needs. You can trust them! They helped me fast and on the spot!!! can not say enough good things!

I was visiting from out of town when my car broke down, and I honestly didn't know what I was going…read moreto do. I called around a few places, but this shop was the only one willing to work me in on short notice. They were super friendly and understanding from the start. They diagnosed the problem quickly, kept me updated on what was going on, and had the parts ordered and installed by the next day. The whole experience was way less stressful than I expected, and the price was more than fair--especially considering I was in a tough spot. Everyone there was professional but also really kind and down-to-earth. They got me back on the road so that we could go home, and I'm so thankful for their help. If I lived in the area, this would definitely be my go-to garage! K.Webb SouthCarolina

Local content creator here in Gatlinburg The Gatlinburg Hussey on Facebook YouTube IG and I took my…read morecar here a few months ago for a check up and they were great I wasn't there long either, so consider that too lol

Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

Had an alternator go bad and needed an emergency repair done in the afternoon. They were by able to…read morework me in and get me back on the road. They did the job quickly and professionally and I am so thankful!

Driving I-40 on a Friday afternoon and noticed coolant gage issue. Found Advance Auto on the…read morenearest exit (Kodak) and they did diagnostic and found thermostat needed replacing. They sent us over to Jim's with thermostat in hand and at 4:30 they said give us a few minutes and we will work you in. They fixed us right up and we are back on the road an hour later! Thanks so much for taking care of us! We are so thankful! Chris & Sue Banning, White House TN.

Drove 8 hours on a roadtrip. got a nail in our tire getting off the highway, pulled in to Jim's and…read morethey were so friendly and without them taking care of us we would've been stranded till the next day. We are so grateful for their help. Amazing people.

Finding a good shop to take care of the cars is always tough when relocating but I'm as pleased…read morewith Elite Automotive with my mechanic of 10 years back in TX. In the past two years, Elite has replaced a transmission and the hydraulic rack/pinion assy on my 2011 Chev Impala. (16k miles on the tranny, which is smoother than the original.) And I had them service the CVT fluid on my wife's 2017 Subaru Legacy 3.6R. Later, she brought it in because the electric window (passenger, front) wasn't working. Danny (owner) advised it was a battery problem (weird!) and charged only $60 for troubleshooting. Yet, we'd not have given a thought if he'd have charged us hundreds. The only deal I'm interested in is a) accurate, honest diagnosis; b) competent workmanship; and c) paying only what I should pay, for work that was needed and that was done right. That's the deal that Danny gives at Elite.

We've taken our Mercedes to them for repairs and were very pleased, so when my Infiniti started…read moreacting up, they were the only place we considered. Highly recommend - friendly, professional and very customer service oriented! Cost was as expected based on repairs performed.