Great customer service. Friendly , fair and efficient.i just got new tires and any repairs have…read morebeen fast!

Top notch outfit. Joe knows how to fix things;a true professional. Im buying all my tires there…read morefrom now on as well as alignments for my fleet of vehicles.

I am a resident of Kodak and needed work done on my 2006 F-150. Was having torque converter shudder…read moreand needed it replaced. I frequent the convenience center in Kodak and couldn't help but notice a huge sign advertising Jim's Automotive. I called Jim and he stated that he did that type of work (I've always supported local small business) so I booked the job with him. Now please understand that I am ASE CERTIFIED Technician with 40yrs experience. I booked this job with Jim as I am new to the area and do not have a lift available to me to do this job. The work was done on 5-1-26 On 5-26-26 my truck suddenly began to shake at high speeds and shudder at low speeds. This is text book tell tail sign of a torque converter pump fins falling apart. Upon speaking with (what I would imagine) be Jim's service writer it was confirmed to me that they used a remanufactured torque converter. These used parts have a 30% failure rate. From 2017 thru 2022 I was the Mgr of A Oreilly Auto Parts store 5227 in Miami Florida and never recommended any reman part to a professional shop due to their failure rate, this being a starter, alternator, a/c compressor and least off all a torque converter. The difference in price is minimal but the quality is monumental. Shame on me for not seeing any ASE signage and not following what I preach. Only allow fellow ASE Certified technicians work on my vehicles. Jim gave me a total BS story that what I was feeling was a misfire from the motor. He stated the the torque converter showed no sign of failure and would not be honoring the warranty. This is typical shade tree mechanic excuse. Do not recommend this place for any type of serious work. If you need any type of serious work done on your vehicle go to Ricks in downtown Sevierville.

Drove 8 hours on a roadtrip. got a nail in our tire getting off the highway, pulled in to Jim's and…read morethey were so friendly and without them taking care of us we would've been stranded till the next day. We are so grateful for their help. Amazing people.

I went to get 4 used tires and he sold me my own tire back , was rude as could be and in the…read moreprocess put the wrong size tires. So horrible service never again .

My son had to go out of town on an emergency situation. They were able to get his car in, fix a…read moretire and put new back breaks, rotors and a caliper! Same day service! Amazingly kind and knowledgeable people!

We arrived at the KOA camp grounds and noticed a burning smell and smoke coming from a rear wheel…read more The brake caliper was sticking. I searched the internet for a repair shop Smokey's was the only one out of three shops that would work me in on a Friday and have my truck ready that evening. The patience friendliness and professionalism of the staff was above and beyond expectations AND the lobby was emaculate. I was Awestruck. At a fair price! I would love to have this shop near my home. Greg Hollis Thank you SMOKY .

I was visiting from out of town when my car broke down, and I honestly didn't know what I was going…read moreto do. I called around a few places, but this shop was the only one willing to work me in on short notice. They were super friendly and understanding from the start. They diagnosed the problem quickly, kept me updated on what was going on, and had the parts ordered and installed by the next day. The whole experience was way less stressful than I expected, and the price was more than fair--especially considering I was in a tough spot. Everyone there was professional but also really kind and down-to-earth. They got me back on the road so that we could go home, and I'm so thankful for their help. If I lived in the area, this would definitely be my go-to garage! K.Webb SouthCarolina

The folks at this shop were friendly, funny, quick and did amazing work at a great price!…read moreAbsolutely 10/10 recommend!!

I needed a tire patch done while away on vacation and they got me in and out in one hour for an…read moreold-school price and a courteous smile. I would highly recommend them over the name brand locations in the area.

My hotel driveway caused my Mustang exhaust to scrape and come loose. Allstar wasted no time on…read moreputting my car on the lift and fixing the issue. I highly recommend them for automotive service.

We are in Sevierville during our annual anniversary pilgrimage driving thru Pigeon Forge during Rod…read moreRun when I noticed my brake pedal fading. I contacted this business owner first thing Monday morning and he told me to bring it in so he could get it repaired for me. He was great and immediately checked my car, took it for a test drive and came back and checked it some more. He came back to me and said my brakes were fine and to go have a good vacation. He charged me nothing and assured me my brakes were fine and probably just got "tired" in the bumper to bumper traffic on Saturday. It is so refreshing to find such good and honest person when out of town and having an issue.

Finding a good shop to take care of the cars is always tough when relocating but I'm as pleased…read morewith Elite Automotive with my mechanic of 10 years back in TX. In the past two years, Elite has replaced a transmission and the hydraulic rack/pinion assy on my 2011 Chev Impala. (16k miles on the tranny, which is smoother than the original.) And I had them service the CVT fluid on my wife's 2017 Subaru Legacy 3.6R. Later, she brought it in because the electric window (passenger, front) wasn't working. Danny (owner) advised it was a battery problem (weird!) and charged only $60 for troubleshooting. Yet, we'd not have given a thought if he'd have charged us hundreds. The only deal I'm interested in is a) accurate, honest diagnosis; b) competent workmanship; and c) paying only what I should pay, for work that was needed and that was done right. That's the deal that Danny gives at Elite.

We've taken our Mercedes to them for repairs and were very pleased, so when my Infiniti started…read moreacting up, they were the only place we considered. Highly recommend - friendly, professional and very customer service oriented! Cost was as expected based on repairs performed.

I had a wheel bearing start going bad on my 2005 van suddenly while returning to Texas. I called 3…read moreshops who either were too busy or couldn't get to it until the end of the day (I had spent the night nearby so that I could get it fixed ASAP in the morning). Finally, the owner of shop #3 referred me to Wolf Tire & Muffler. I am SO glad he did. I explained I was from out of state, traveling home, and could they fix it soon. They made a call, I presume to check on parts, and said "Sure, bring it in and we'll take care of it!" I was there a short time later. They were so nice and accommodating. Shortly after the part was delivered they got right to it, fixed it, and charged me a very fair price considering I was done and driving away (smiling) just 2 hours after arriving. These are good people who really know their stuff. Recommended!

I'm not happy with their service. Not at all. They diagnosed…read morea problem, then replaced the turn signal switch and the wiring connected. The problem persisted, so they replaced the parts again. Still no resolution. Then they reinstalled the original parts, charging again for labor, and replaced the rotor, button and plate in the distributor. The truck still quits unexpectedly. I cannot recommend this company.