If I could give 0 stars I would. I just left this shop with the owner yelling "F*ck you, get the…read moref*ck out of my shop. I feel sorry for your husband". (I'm assuming he feels sorry for him because I didn't cower to his misogyny and condescension and let him cut me off and insult me). Not only did he keep my vehicle for 3 months with NO WORD to my husband or l (he called us both liars btw), but I left voicemails and a message with the receptionist for him to call me and he never did. His defense was that I must not have cared since I left the vehicle there, and when I was trying to explain that my husband was unable to come during business hours, that he works during that time...and that I also work out of town and this is my first time home in almost a month, he kept cutting me off and started yelling at me. He also lied and gaslighted me when I said I had called and couldn't even leave a voicemail because their phone says voicemail is full. He said he wasn't able to get after market parts, except that also is a lie because I have it at another shop and they are able to get every single piece it needs from Auto Parts outlet in Raleigh, for just under 1500. He told me it would be over 8K to fix it because "all the parts had to be ordered new". Unprofessional, overly aggressive, misogynistic scam artist. Too bad he's not BBB accredited, although this is probably why.

They are a very high quality operation…read more I crashed my car pretty badly when I was visiting my daughter in Apex. Marianna and Darin we're very easy to deal with and their work was very high-quality. As mentioned, the damage was severe and when I picked it up, the car looked absolutely perfect! I hope I don't need to use them again. But if I do, I will definitely go back.

I brought my car in to fix a few scratches on my car and Sean the manager was able to buff it out…read morewith compound and didn't charge me anything. Honest businesses like this are a rare find in the auto industry. Thank you Sean and CCC! I hope to see you very infrequently but if I have another body work job to do, I will be back.

I stopped by Cary Collision because my front bumper had come loose and was being held on with tape…read moreand the light was damaged. Instead of just giving an estimate, he came right outside, reattached my bumper, fixed the light, removed all the tape, and made sure everything was secure again. He went above and beyond, and I left feeling so relieved. Highly recommend them and I'll be back for any future repairs and referrals. Thank you again!

My car, the first and probably only brand new car I'll ever have was vandalized as I ran into a…read morerestaurant to retrieve an order I had called in. As I was returning to my car, I could see it from a distance, someone had "keyed " scratch, the entire length of the driver's side of my vehicle. It was severe. Rule of thump: put water on a scratch on your auto finish, if the scratch disappears it can be buffed out. When I got home I ran the hose,wet the car, the scratch remained completely visible. As I'm new to Raleigh, and new to NC I didn't know who to call. I opened the Yelp app and contacted several repair shops based on reviews. They all responded promptly and gave a quote except one. The first one to respond didn't give me a quote, he set a time for the next day when he could come see it in person. The day Travis arrived a few minutes early and I was ready. He inspected the scratch and gave me a quote, best by several hundred $$ I was skeptical, I told Travis I was awaiting to hear from a couple more shops but I would let him know either way within a couple hours. I had a good feeling about Travis so even though his very much lower price gave me a "too good to be true" vibe, I needed my car fixed so I texted Travis. We set a time for two days later as I had to work around my schedule. Travis' two helpers arrived early, before Travis. They explained they would prep the car and could start immediately. I left them to get started as I had a project had had to attend. When I looked outside maybe 20 mins later Travis was there his truck unloaded, equipment set up. All three seemed very busy. What they had to do to get that scratch out was unreal. The scratch wasn't just to the metal, the metal was scratched as well. It was a lot of work many steps in the process and it took some time. As they neared completion of the project, one of the guys found me in my backyard and filled me in. I started towards my car, already close enough where the scratch was previously visible, I saw shiny pint. I continued to close the distance, scrutinizing with increased intensity. I was at the car, scanning the previously damaged area with my eyes. I saw no sign of any damage, no residual of the scratch whatsoever. My nightmare was over, Travis and his guys made my car look like brand new. I can once again drive my car with pride. I recommend Same Day Bumper and Grill all day every day and twice on Sunday Than you Travis !!

These guys came to fix my bumper. The color didn't match. The clear coat kept running so it took…read moremultiple attempts. When they were done I had clear coat all over my window. For the amount they charge they are really stingy about only doing what you mention.

Hendrick was easy to work with from scheduling an appointment through insurance to providing an on…read moresite rental. My vehicle had been rear ended requiring a new bumper, reinforcement bar, and steel panel realignment. I dropped my car off on Friday for its consult and they had it ready by Wednesday. All the issues were addressed and fixed properly. The paint match was also spot on for Hondas "Urban Grey Pearl."

Pretty easy process. They did not communicate the post evaluation plan- I had to call to check the…read morestatus. But overall fast and did a solid job. Worked with progressive insurance directly and enterprise is in house so it was all a smooth fix.

I was treated very well and they did a beautiful job. Efficient and friendly and quality work. Was…read morerear ended by a hit and run with trunk, bumper, camera etc. damage. looks like new in just 1 week.

I'm new to the area and needed help replacing my son's broken side view mirror. I brought my own…read morepart to CARSTAR Autobody of Cary, and they went above and beyond! Not only did they install the mirror quickly and for a very reasonable fee, but they also took the time to clean the interior of my car and even gave it a wash. I was so impressed with their professionalism, the cost, and how fast they got everything done. These guys are fantastic -- if (or when!) I break something else, I'll definitely be coming back. Highly recommend!

Some of the nicest front office employees I've ever encountered! Could have been such a stressful…read moreexperience but they made the process so easy

One of our cars got hit by a mail truck and it left a dent in the bumper so we went through…read moreinsurance to get it repaired. We chose to go with Gerber after hearing great things and reading the reviews. It took 3 days and they did a phenomenal job! I was a tad worried about the paint color but it matched perfectly. I highly recommend this place.

This location was highly recommended to me to fix my car from a small fender bender and I can…read morehonestly say, this place is the best!The staff from beginning to finish is always so informative, courteous and costumer oriented that at not point I had to worry about my car's progress. I have to admit, for how stressful it is to repair a car after an accident Genise and Kevin made this process easy and took care of all my needs through the entire process. Thank you Kevin! Thank you Genise! Thank you Caliber Collision!

Front desk was VERY rude. What started out to be a small minor repair turned into a 4 week+…read moreproject. How 4 other different body shop estimates were ~~$1500 repair turned into 1.5 week order with a new part/paint is very puzzling.. Plus, a storage fee for the car sitting there for 4 weeks. What a RIP OFF. And you wonder why our insurance is so high. Don't deal with these guys.