Our hot water heater went out during the middle of the night. Called New Era Plumbing, had never…read moreused them before, and they were at my house within a couple of hours of calling them with a new water heater and had it installed very timely. Josh and John were fantastic and were professional, cleaned up everything and we could not have been more pleased. Will definitely use them in the future for any plumbing needs!!

Timely and very courteous! They have helped me with several issues and always do a great job.read more

When I say these guys are the best, it is an understatement! I wanted to find a local family…read moreowned business to unclog a kitchen drain. I read reviews on yelp and took a chance. I called them on Sunday and a person picked up the phone and took my info. I am so glad I did because they were prompt, professional, excellent quality and so reasonable. You will not be sorry if you call them and I will be using them for any future plumbing needs.

I have been using Ben's Plumbing for 4 years now. They have installed water heaters, fixed broken…read morepipes, rerouted gas lines, and installed valves, shower heads, etc. Never once had a problem. Ben's Plumbing is the most thorough and reliable contractor we have found in the Birmingham area. Simply the best!

We had a great experience with Plumb Right! Antonio and Jamal were very professional,…read moreknowledgeable, friendly and timely! I would definitely recommend this company to others, especially with the customer service we received from both men!

We had a very poor experience with this company. They caused hundreds of dollars worth of damage to…read moreour ceiling. They had to come to our home over 4 times for a simple valve repair. Additionally, they were highly rude and showed up on days they were not scheduled to arrive. They were very difficult to work with and do not recommend using them for any kind of project.

I called my regular plumber for a clogged sink. He couldn't come, injured. Recommended second…read moreplumber. Second plumber came, couldn't fix. Said it had to be "jetted". Called three different companies that the second plumber recommended. Zoom Drain was the only one that could get to me TODAY. Ron was the technician that came out. He was there when he said he was. He came in and evaluated the issue. He gave me a estimate before he even started. When he was done, he cleaned the area he operated in. The estimate was on point and I do not feel it was unreasonable. They even backed their work with a three months.

Responded immediately (call and text), showed up when they said they would. On subsequent…read morecalls/txts immediately responded and were on-time. Friendly and diligent work. Use these guys.

I have been a member of Xcalibur for a couple of years now and I've used ever one of their…read moreservices. I haven't had hot water for three days and David got the job done. They come out quickly and assessed the situation and get it done. This is my third review for Xcalibur because every time they leave, the problem is fixed. Its totally worth it to become a member because things can go wrong at the worst time and you know who to call. Im happy. Today I have hot water. The staff has always been courteous, knowledge and they get the job done. There are all kind of other benefits that come with the membership so you should call and set it up. Its horrible to run around at the last minute trying to figure out who will fix your problem. Guess what, they do it all. No running around trying to find someone, just call one number and they will get you hooked up. I know they have for me. Now to go enjoy a nice hot shower.

I really wanted to like this company because everyone I spoke to was so nice. However, if you are…read morehaving plumbing issues, I would not use them. We have had the same problem with our plumbing for over a year now. We have had countless people come out from Xcalibur to look at the problem and we have paid them almost $3,000 in total and nothing has been fixed. The first encounter was in December of 2024. I even paid for the VIP service because I was told that the VIP would help us get quicker appointments. We paid every quote we were given, and we did everything Xcalibur recommended. We even got our septic tank cleaned out unnecessarily because they recommended it. I first became frustrated with Xcalibur in January of 2025, because we had so many people come out and everyone assured us that the problem was fixed when they left. At that time, we were quoted $2,335 to fix the problem that we had been assured was already fixed. I wanted to use another company because I felt like we were getting the run around, but Xcalibur assured me that this would fix our problem. I was told that the company stands by their work and that they offer a warranty on their services. I reluctantly agreed to the work because they were so nice and I trusted them at their word. We were told everyone who had come out before from their company did not know what they were doing, but this plumber was the "fixer" and would make everything right. When I asked for a copy of the warranty, I was emailed a copy of the invoice only. Over a year later, and the problem is still not fixed. We had someone come out last week from Xcalibur, because the problem resurfaced yet again. Not only is there not a warranty on the work done by Xcalibur, but we paid almost $400 for a camera to be run (for a second time by Xcalibur). We were then provided a verbal quote for well over $10,000.00. I was again told that everyone who had come out before had no idea what they were doing but THIS would be the fix. The suggested quote included going through concrete and ripping our floors up. The flooring work was not included in the quote. At this point I have lost all trust in Xcalibur as they have repeatedly lied, and they do not stand by their work. They clearly do not even think their past plumbers did a good job. They clearly only care about money as they continually come out and quote more and more each time. The $400 we paid last week (on top of the money we have paid to them previously) did absolutely nothing, because only a few days later the problem was back. I called another company and they came out quickly and they were so incredibly professional. Everything Xcalibur failed to do in over a year has been fixed in only a few hours and around $750.

These guys are great! Great price, fast service. Came 30mins…read moreafter I called! Even got my car running by cleaning my battery cables HIGHLY recommend!!!!! Thanks guys!!!

My refrigerator started leaking flooding my kitchen last Saturday. I found Budget Rooter on Yelp…read more He was here in less than an hour and installed a cut off valve on the water line where it goes into the bottom of the fridge and got the leak stopped. Amin was very professional and knew exactly what to do to stop the leak. Because of him the damage was contained and now the line has a working valve where I can cut off the water if the problem ever happens again. High 5 marks for this company. They are the only plumbers on my list from now on.

My gas fireplace wasn't working properly so I called after a search on Google. The company sent…read moretwo guys out at a time I asked and they were prompt and friendly. Very helpful information about my logs and what would be a better option in the future. Blew out the pilot light with compressed air -- no other repairs made. Service--fantastic. What wasn't fantastic was the fee they charged me for the 10 minutes they were here with their can of compressed air. I almost fell out of my chair when they said it would be $125. I'm still in shock. When I spoke to the owner (I assume), he said my location was convenient because his guys were very nearby. It wasn't like they had to go miles and miles away or it was the middle of the night or a weekend. They didn't have to unclog any drains. Just a few puffs of air. It boggles the mind that a company can charge that kind of money for that amount of time.

Bought a big deal on Angie's List for $39 for a service call with $100 credit towards repairs. Had…read morea toilet clogged by a shower hook that someone accidentally flushed. Jan was able to work me in next day instead if my having to wait till Monday's appointment. He booked my appointment via text which was super convenient. Jan was very personable and professional, I was very impressed. I will be using their services for all my plumbing needs going forward.

I have used this company twice. I first time was after a very expensive but nonproductive three…read moredays with another plumbing company that advertises frequently on the radio. I called Alabama Plumbing Pros out of desperation and hit the jackpot. The husband/wife team arrived promptly, fixed the sewage pipes in an hour and couldn't have been nicer. The second experience was just as easy and professional. I guess I learned my lesson from the first experience. BTW, a tell tell symptom of a professional outfit for me has always been how clean and organized a company is. Alabama Plumbing Pros left the site as clean as it was when they arrived...hoses coiled. no wrappers left around, gates closed, etc.

These guys were great!…read more We had a water heater leak after hours, but Ben still answered the phone and talked me through the process for turning off and draining the unit, which really helped mitigate the mess. Ben and Amy came out the very next morning and did a fantastic job installing a new unit. I had a ton of questions, especially around ways to save some money, and Ben had already figured out every possible situation to make it the most cost effective for me, yet still have the very best option for our household. They are very skilled and incredibly knowledgeable. They even showed extra care for my wife, who was working the night shift and having to sleep during the day. I cant recommend APP enough. I hope I never need them again, but they will be my first call if I ever do.