I called twice to get a quote.First time I wanted to get a quote to replace shocks,guy told me he will call me back with the quote,never happened.I called two days ago to schedule for oil change,I was told:Hi can I get a quote? Person that works there:Sure sir,can I call you back? I'm like:Ok. He never took my number or called, lol place gives me creeps.Martin ,you have to call people back buddy!Worst phone experience ever!!!BTW I haven't put correct name of your employee! read more

In reply: I understand you are a business not a charity, says a lot about your business that's you'd rather make a quick buck and a shameless cash grab than make this right. And I do not recall you speaking with me on the phone, her tone was in fact very rude and uncaring, and the lack of apology says all I need about you and your business practice. Also, I didn't ask you to do anything. Maxcare had it sent there when we broke down in the middle of the road. I didn't ask you to do anything and you took your sweet time too given it was the holidays. Your mechanic is the one that enlightened ME that it was under warranty somewhere else and would need to be moved. So yes, you KNOWINGLY did this. Also, what WORK was done? Diagnostics? Your guys did what they do for free at autozone, even the tow driver knew the engine blew that was a given. And yes, you DID hold it hostage, I don't just FEEL that way. Holding someone's property or belongings until you receive payment is exactly that. read more

Incredible service, they managed to get me an odd size of performance tire the same day I needed it. Also, they charged me less than half of what Firestone quoted me read more

Over the past ten years I have been coming to this location during all of John Stacey's businesses and franchises from Big O tires to Tire Pros to John's Tire Pros, to John's Auto Pros. Seems like the quality keeps dropping as the business names keep changing. I've had positive experiences with tires and breaks in the past, but not so much now. My last experience here will be my last visit ever. Recently I had been coming here for breaks and oil changes.. Unfortunately it took almost a year before their poor workmanship and lack of care was to be revealed. As Lea E has mentioned in her review, I too had my wheel lock wasn't returned to me. Of course that wasn't discovered until I needed my key the most. Fortunately Discount Tire broke my old locked lug nuts for free.. That was strike one. The most egregious error wouldn't to be revealed till I went to get a full synth oil change at Valvoline. I was actually going to use John's Auto/John's Tire Pros again but when I inquired about a price for an alignment and a full synth oil change their price quote was way too high this time.. Anyway, so I went to Valvoline across the street. Valvoline promptly notified me that the previous people that did my oil change (John's Tire Pros/John's Auto Pros) over torqued the oil pan plug and basically broke the threading. Valvoline, free of charge, used a temporary plug and gave me the broken plug with broken threading. They told me to go back to John's and have them try and repair it. Because it has been so long since I had John's do my full synth oil, I felt trying to explain their error and getting these guys to take responsibility probably was a long shot at best and would have really pissed me off even more. Plus, I needed a legitimate mechanic to repair the threading..I would never trust these guys to do anything more than tires or breaks.. So I went to my trusted auto mechanic to re-thread my oil pan. Unfortunately when I gave him the plug and after his visual inspection of the pan he regrettably told me that it was beyond repair and a new pan had to be installed (close to $600 for my car). The root cause was that the person that did my oil change probably used a tool they shouldn't have and completely over torqued it.. Needless to say the break guy at John's shouldn't be doing oil changes.. Conclusion, I've never had a bad break job at Big O, or Tire Pros. But these latest version of the business has lost me as a customer forever. Word to the wise, don't let a tire or break shop do an oil change.. Tip - Send me a message if you need a fair mechanic in Escondido... read more

Honest, straight forward and quality service. I trust John and his guys. Good experience from start to end.

THIS IS A: Tale of two different tire shops. I have been going to this shop for many years off & on. Back when they were Ron's tire pro's a franchise store (I believe). I STILL GO TO THE ONE IN FORT MOHAVE AZ WHEN I NEED TIRES (they are great). At a point the owner in Escondido (this store) changed names told me he was tired of paying the fee's for the name. They have gone down hill steady from that point. The sign says family owned and I believe it. (junkie old race cars take up a lot of stall spaces and lifts) Plus, they are not very service friendly. I have had that feel every time I went in. Today was the worst yet. I went in around about 9:30 am and dropped a tire and wheel with a leak for repair. I made sure they had my name and phone number in their computer list. I told them I would be back for it in the afternoon. Around 2:30 pm I returned after a busy morning expecting to pickup the repaired tire (they had not called me for any reason). I walked in and they told me they had found the leak and said they could fix it for $35.00 and it would take 25 mins. I told them I thought it was ready already and I was very busy trying to fit my things in my day. The owner said they did not get the flat! Do I want it fixed or not. The guy that took the job in admitted he had not called me and had no reason for it (my guess is he's their adult kid). The owner and I think his wife. Were kinda pushing me out of the back of the shop after they lead me there to look at the tire. So I said I guess go ahead and fix it. Then I walked in the office and the owner told me have a seat it will be 45 mins or so. I said What (now the times are getting longer yet)? I don't have all day for this. He said well you can just take it now. I said OK. Then he added "I don't want you here anyway". I said "Really" I guess that makes two of us. Next I drove over to Discount Tire at 550 N. Broadway Escondido CA. Walked in. They gave me a written max time of 40 mins to wait because I was in line. They did the job. THEN I GOT THE SHOCK OF MY LIFE WHEN THERE WAS ZERO CHARGE! WHEN I ASKED WHY THEY SAID THATS WHAT THEY DO ON A REPAIR. I COULD NOT BELIEVE IT AND STILL DON'T. I did not buy the tires from them and they knew it. I DON'T KNOW HOW EITHER COMPANY MAKES MONEY. BUT IT's CLEAR WHO IS TRYING TO STAY IN BUSINESS WITH GOOD CUSTOMER SERVICE AND WHO IS WORKING THEIR WAY DOWN THE DRAIN. To sum it up I will never go near JOHN's Tire Pro again. They suck! Discount Tire in Escondido shines! Thats my thoughts! 1 Star is the lowest I could give them! read more

My car, a Honda 2010 Civic with quite some miles on it, was shaking like crazy as the engine mounts were broken for a while, so I slowly started buying the engine mounts as I wanted to buy OEM or good quality ones, but then, a problem started, looking for a mechanic or repair shop that wanted to do the job. A lot of mechanics and repair shops didn't want to use them; they wanted me to buy the parts through them or were giving me irrational quotes when I reached John, he had no problem using the parts I had purchased before as long as they were new, and the cost of labor was really fair for the job to be done. My car is finally smooth like new, and they did a full checkup, bringing to my attention some other points to take care of. I am really happy, and they just got another loyal customer! read more

Took my car in because the engine light came on and it posted an EGR code that indicated one of 3 parts might need replacement. I'd replaced the one that usually causes the failure and it hadn't fixed it. Asked John's to do diagnostics (smoke test) and determine which part was bad. They claimed they did it - and identified one of the 3 parts as being defective - the one I'd already replaced. The kicker is that on the receipt where they charged me a ton of money to 'test' the car and determine the problem, they also recommended replacing the other two parts that could cause the code, and quoted me a ton of money to do the repair. Had I allowed them to do what they recommended, they would have not only charged me for the diagnostic, but replaced EVERY part of the EGR system that might cause the issue. That's not diagnostics... that's using a sledgehammer. I took it somewhere else - they told me I simply hadn't cleared the code; they cleared it (for free!) and 300 miles later the car (in the same condition with the same parts as when I took it to John's) still has no code, no check engine light. The part John's identified as defective - the one I'd already replaced - had fixed the issue. John's missed that - because I believe they didn't even look at the car - they just listed ALL the issues that might cause the code. I'm SO glad I didn't pay them to fix it - and wish I hadn't paid them $150 to test it. They charged me for diagnostics that didn't diagnose the issue, and they quoted an astonishing amount of money to fix something that was... already fixed. Stay away. read more

Thanks John for the wonderful service today I was driving down the road today and I had an unexpected issue with my car . so I decided to pull into John's auto pros in Escondido without an appointment. And they got me right in . And diagnosed the issue immediately and within a couple hours it was fixed and ready to go . And I was back on the road again. The staff is very professional and very experienced and very friendly. I would definitely recommend this place to anybody that may need auto repair work done on there vehicle . Thanks again for everything I will definitely be back again . My car drives fantastic now =) read more

I had my Jeep Renegade in his shop. Quality work. Just recently I was struggling with hood locks for my newer Jeep Wrangler. John was spot on. The part I ordered didn't fit my type of custom grill. I headed to the Jeep dealer. They ordered the wrong part or same. Okay they took it back. The grill lock doesn't work on my Jeep. Next order 2 hood locks... the ones that come with the Jeep aren't secure. I like my engine. I don't want the newly encouraged thrives to take my parts! Lock it! In 2 days I will get my hood locks not grill. I ordered stainless steel locking replacements. I can install. But Johns is a cool place. I will have them work on my new Jeep. read more

I took my car here to have two outer tie rods replaced which Firestone said I needed. Turns out the tie rods were fine. It was the axle that needed to be fix. I received great customer service. I also had my Transmission flushed and brought my other car in for a oil change. I would highly recommend coming here. They are fair priced and get the job done in a timely matter read more

Brought my car here for numerous oil changes, always great service and always good prices! Thank you for the service! :)

John's Auto Pros is my go to place for my Honda. Great customer service, honest and reliable. I wouldn't consider going any where else.

This place is awesome. John and his crew have great customer service, and they act fast. Twice, I requested odd sized tired for my off road toys and John was able to find the exact sizes I needed and he was able to get them shipped and installed the following day. I also had a brake problem with my pick up truck and they stayed after hours to finish the job. Can't get much better than that. I highly recommend these guys for your repair needs. read more

Johns Auto Pros - Hard to find 40" tires, and they were able to get them shipped and installed the next day. - Auto Repair Near Me - Escondido, California

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I had the unfortunate experience having two flat tires over 3 weeks. however I had the fortune experience of contacting John's tires and repair! 100% professional, 100% on time and I am 100% satisfied. read more

John's Auto Pros is the best! I've been going there for years. They are always friendly and on time with the repairs. They are able to diagnose and repair anything you throw at them! read more

Thanks to John's The estimated price was on the money, it took a little longer but over all was a great experience. read more

Efficient, honest, friendly! I needed an inspection of my vehicle to complete a sale & I was really impressed with the software they used to generate a report for me. read more

This motherfucker charge me $560 and told me that something could not be done then I didn't myself in my driveway 100% repaired and then when I went back before I fixed it myself for a bolt that fell out that he put in and to tell me exactly what I told his technician what was wrong Because I knew that there was a crack in my downpipe I simply asked what could be the cause of it he try to charge me $147 for that when I told him what was wrong then I would fix it I just wanted to know what could be causing it... I was able to do what he said he could not be done in my driveway with never doing it before and so well to the point that the threading for my exhaust headers is so strong that I cannot physically turn it anymore tighter.. He tried telling me that he had to remove my entire engine block takeoff my two heads and send them always the same company to repair to send them all way back to his shop to reasonable my engine and then reinstall it and then he can install my headers!!! I did it with helicoils no problem first Try!!!! read more

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I've dealt with a couple of shops in Escondido and this has been hands down the best service and didn't feel like I was being taken for my money. I appreciate John and his crew. read more

This is my first time use this repair shop and they are all so nice and Professional. John's employees really made us feel welcome and that our safety for my vehicle was their main priority. There was no pressure on the things that needed to be done. I left my car to get fixed and while I was waiting they offered us coffee,water even candy for the kids and even a free old school video game to play. Then they offered us a ride anywhere we needed to go while my car was getting fixed. I would recommend this place fast friendly environment! It was an awesome experience read more

Took my truck because when driving it it will always pull to the right so I brought it so I can be aligned. When the lady took us to test drive we clearly saw that it pulled to the right but she kept insisting it didn't but we kept seeing her pull the steering wheel to the left but wanted it to be unnoticed. She clearly didn't want to work on the truck but at the end it was worked on and the mechanics where very friendly and when I asked them that if they agreed that there was something wrong with the alignment they agreed with me. read more

Awesome team over there. Great pricing and great service. I would recommend John's Tire Pro for your car needs. I know I'll,for sure, be going back. read more

Toyota Lexus charged $1400 to troubleshoot and try to get my codes and check engine light fixed. No bueno. I took it to John's to fix what the Lexus dealer had suggested. They did the work, but still have my check engine light on. We discussed next steps, John says he will get it done, get it fixed. My wife will drop it off after Thanksgiving weekend. I'llget back from overseas trip in a couple of weeks to see if they indeed fixed my car. read more

I'm very pleased with the friendly and efficient service I received. I contacted two other mechanics for a simple oil change and still haven't heard back from either of them. John's picked up the phone, set my appointment and got it done quickly and easily. Thanks guys! read more

Just wanted to thank John for providing helpful, friendly and honest advice. He made sound recommendations and gave me a quote for new tires, which I thankful don't need as soon as originally thought. Finally, he made sure my tires had the correct pressure before I left. I'll definitely be back! read more

Thanks to Javier for getting me on the road again, he even had to put gas in for me so I appreciate him for doing that, I recommend Johns Auto Pro, they may take a little more time but they get the job done well! THANK YOU AUTO PRO read more

So impressed by this woman-owned business. It's refreshing to see a woman succeed in this male-dominated industry. They do excellent work there too. I've had to come in multiple times. Once with my old car when the flat tire light came on. Then my daughters car needed brakes and rotors. Not to mention the oil changes. They do a lot more than just "tires". Every time I've been greeted warmly and professionally. Work was done in a timely manner and the price was more than reasonable. read more

It's not that I think you misdiagnosed my car to the tune of $135 diagnostic fee and repairs over $4000 but you DID misdiagnose the problem. I was able to fix the entire problem which had nothing to do with you assessment for under $300! The car has been running excellent since we had it repaired NOT at your shop!!!!! read more

I like how effective this place is when it comes to car problems I recommend giving this place a try honest people here 5 starts

Friendly. Fast. Great price for work done. Able to get car in ASAP due to my concerns. Definitely head back for future needs.

I've been to to shop three times now for three expensive repairs (over $500) on my older car. They actually took me out into the bay and showed me each time what was wrong. They explained which parts were damaged and needed to be replaced and which parts were fine. Every time after it was fixed, my car stopped doing whatever it was doing that brought me to the shop to begin with. I believe they correctly diagnosed my car each time and did only the repairs necessary. Also, I live out in valley center. Each time my car has been repaired, they have offered me courtesy rides to and from my house. I did not have to ask, it was offered to me. I trust this shop with my car and I recommend them to others. read more

Amazing costumer service!!!! Michael Reyes was very professional and nice, he helped me in many occasions. Thank you very much for your dedication and knowledge!!! Bruno, thank you for your assistance. I would definitely come back again the next time that I need from your services. read more

This is a good shop. They use quality parts. Not some O'Reilly or autozone stuff. The warranty is outstanding, and I'm glad to know this place stands behind their work. No place is perfect. Even the dealer messes up, but John will make it right. Keep up the great work! read more

We've been using John's as our go-to mechanic for years. John and Serby have always been thoughtful, accommodating, fair, and reasonably-priced. They are very hospitable in pick-ups/drop-offs, and make the process as painless as possible. They've been honest and upstanding in all of our dealings with them, which is a difficult quality to find in a mechanic. Would absolutely recommend their shop to anyone looking for a long-term family mechanic! read more

I needed to get my transmission serviced due to an upcoming cross country trip and drove by John's. I stopped in to get a quote and Michael was extremely friendly and helpful. Once I received the quote he informed me they could do it that day so they did. The service was great and fast. Definitely would come back again. read more

Took my truck here to get an oil change. Super friendly, so fast. You should check out the cool bathroom while your there!!!! read more

Johns Auto Pros - Auto Repair Near Me - Escondido, California

John's auto pros is awesome!!! I highly recommend this business ! I have a BMW X1 needed an oil change and a brake fluid flush, I call around and John's was the most fair priced. The place is super clean and great pics the service was top notch my car is driving great !!! Thank you so much for being a honest and professional business !! Job well done!!! =)) read more

About a year ago, my car started stalling out at stop lights whenever the AC was on. I've brought the car to John's Auto Pros I believe it's five times now over the past year. One time, they said they were able to replicate the problem, but most of the time they don't seem to be able to. I have a hard time understanding that. When they look at it, it seems to work for a few weeks or even a couple of months, and then it starts happening again. After the first work they did to resolve the problem, they didn't charge me for their labor. That was nice. But it's frightening being at a stoplight and having the care die. Thankfully, it seems to restart each time so far. But I won't be able to use the AC, which is horrible in this hot weather. Now, Javier, their service manager, is telling me he doesn't have time to look at it again and is sending me somewhere else. I'm very disappointed that they don't seem to be standing up to the guarantee they have on their work. I expected better. I guess there is a limit to their expertise. I can recommend them for regular service, but perhaps not for anything unusual or difficult. read more

So i came here to get my brakes checked since it was makeing a squeekie noise as i slowly stopped. I ended up having bad back breakes and a leakage got it fixed and I am very happy and feel better now that im driving save. Great customer service too, repairs were takeing longer than expected and instead of weiting for next day they diddnt atop till it was done. Thanks johs tire pros. I recommend this shop for your cars needs. read more