We had a very positive experience with front of house. We came here during the Handel's grand opening weekend so it was obviously busier than usual. However, the restaurant was still only half full the entire time we were there. Food came out very slow but the service staff was very apologetic and provided above and beyond service to make up for the slow service! It was greatly appreciated! Kitchen staff dropped the ball on multiple fronts tonight but I still have them 4 stars, here's why. I ordered a double smokey burger. This took the longest to arrive, probably 20-25 mins after ordering. It's suppose to come with BBQ ranch sauce but when I bit into the burger, I didn't taste any sweetness as expected of BBQ sauce. Took a second and confirmed, yup no sauce was included. I got in line and waited patiently for the cashier to ask for the sauce. She was very apologetic again and quickly brought a helping of the BBQ ranch sauce to our table. With the sauce this burger is perfection!!! The bacon was perfectly crispy! I mean like crispy chips without being hard. The patty was still piping hot even after we ate half way thru!! Buns were nicely toasted. The rocket, well according to the receipt we ordered the original although we had asked for the rocket. Guess we'll just have to go back another day to try that secret sauce! The original burger comes with mustard, relish, and pickles. Overall I loved it but I think there was too much mustard that made the burger eat very acidic, too acidic for me. Still a banger! Tots were delicious!! With grilled onions added really elevated the dish!!! The kitchen originally forgot the grilled onions (which was an extra $1.19) service staff again was very apologetic and brought the grilled onions on a separate plate after. We got a chocolate chip cookie on the house too make up for the inconveniences tonight. If I wasn't going to Handel's right after I would've opted for a complimentary shake instead. The cookie is more under baked, tasted like cookie dough but had an unpleasant taste. I took two nibbles and left the rest. I love the ambience! This place is nostalgic for us adults who grew up in the 90's!! No more chicken strips, instead they now offer chicken wings and chicken sandwiches! Fountain drinks self service with Pepsi products. There's also brewed tea available. I ran into a kitchen staff when I went to the restroom and found out that the other kitchen cook had actually burned her face somehow today. I don't know if it was earlier or while we were there but that could explain why the heavy delays with our food. They just weren't prepared to accommodate the higher foot traffic with Handel's grand opening. I'm rooting for them!! Excellent front of house service and excellent quality food!! Just chill and enjoy the vibes while you wait for your food. read more

See all

OMG! Is all I can say!!! I did some research to find this place because I wanted to share the experience with my nephew and the quality of food, well let me tell you this... I have never walked into a place and not only was the cook in the dining area on his phone and the cashier sleeping on the counter with what I can only assume her boy/girlfriend. They finally acknowledged us and 5-10 min food was ready? And guess who served us lol ? I can't make this stuff up!!! The boy/girlfriend brought us our food lol doesn't even work here just hanging out. I would shut this place down especially after receiving cold food and under cooked,very sad that we still have to pay for high gas to get here and on top get Sh*% service and food in a place that use to be an amazing experience. read more

Johnny Rockets - Burgers Near Me - Alhambra, California

See all

Oho boy, this was one of my favorite to go places to eat since I'm vegan I would get the impossible burger and my husband would get the regular burger however we went in today to have lunch and to our surprise they spilled the oil or something and they were cleaning with a dirty filthy rags placing them on top of the grill this is going on while the cook was making the hamburgers for other people, the young lady with the long eyelashes was spraying and spraying and spraying some chemicals wiping off the mess and it was right next to the hamburgers eeeeiiiiii could not believe it !!!!! that was disgusting I am sorry, but I am very conscientious of what I eat and how they prepare it I don't like chemicals being sprayed while the food is being cooked and have to eat it after the spray mist is going every where ‍who the hell knows what's in that spray We walked out immediately!!!!!!! They definitely lost a customer. I will never be back again. I'm gonna look for another place that is more conscientious on how they clean and spray chemicals making sure it not around the food a while customers are there read more

We came here wanting a shake and they were out of ice cream .. it was still day light , so we were very disappointed. The kid who took and gave the order this day wasn't at his most attentive as we asked for it a specific way, noted on the receipt.. but he was eager to have the cook remake it. That was good but it slowed down the time it took to get my friends food. Later while eating, an off the clock employee came in, kinda rowdy and went behind the counter basically to the cook. I wasn't a fan of that as I didn't see him wash hands but I did see him touch things at the cooking station .. There are restrooms and it was just my party inside.. but I don't think I'd be back to this location PS : I ordered my food from the Ramen spot next door : SUPER DELICIOUS read more

Johnny Rockets - Outside seating - Burgers Near Me - Alhambra, California

It been so long since I had Johnny Rockets. The first time was dine in at another location. It was a good experience. I was hesitant to order wings here. Not sure why. However, I had a deal for wings so decided to order for pick up. The packaging was good. We were hoping the wings would be good. I had a disgusting face when I opened the box. Must be some cheap wings or old wings. I dunno. I tried some. The garlic parm tasted different from normal wings places. It wasn't bad but for sure ain't the best. The lemon pepper wings were not good at all. Wings were somewhat juicy and didn't taste old. Very little sauces in both boxes. We were only given one bag of blue cheese. We requested for ranch. Anyways...these wings looked very unappetizing. We didn't finish. I will definitely NOT return. read more

Johnny Rockets - Garlic parm wings - 10 pieces- very ugly looking - Burgers Near Me - Alhambra, California

See all

Ugh. I don't like to write negative posts. But this place was disappointing. I was randomly craving a shake and had gone next door to pick up ramen for lunch the next day. I came here and ordered a shake and a hotdog. The employee was glued to his phone, young kid. HE was so checked out, the cook noticed and came for my order. The cook was waaay friendlier than the actual dude running the register. I gave him my order and then the kid walked over to me after this. He rang me up while still watching something on his phone. He started my shake and halfway through, I noticed how dirty the shake area was and it was super gross. The cook brought over my chilly dog. When I got my shake I was too grossed out to even have it. The pots and blender top was filthy and stacked with ice cream messy all over the sink for people to see. I had already paid, and I didn't wanna make a scene or deal with a refund, I just won't go back. And by reading here I can see it's a big problem. Bummer. The chilly dog was good though and the cook was great. read more

Johnny Rockets - The chilly dog was made really well. The cook was super friendly and did a great job. - Burgers Near Me - Alhambra, California

I always get the Route 66 burger, always good and still the same every time I order it. Staff is friendly and attentive. Always feels like a classy place for a nice sit down to have something yummy to eat. read more

Let me start by saying the last time I'd been to a Johnny Rockets was somewhere near Montebello around 2017. I wanted to treat my mom and aunt to lunch for helping me out and seeing a Johnny Rockets that's really close to my house I jogged my memory and thought this would be a great way to say thanks. The staff were all very nice and helpful. But the old time diner feel was post mortem. It started almost immediately when I asked for a vanilla Diet Coke and they said they no longer use Coke products. And no longer made fountain drinks, at all. As the kids would say the saxophones started. they still made shakes but no longer made floats or other speciality fountain drinks. I told myself no worries I'll go with an old JR favorite I'll ask for an Arnold Palmer and when she handed me the cup I thought hmm okay maybe they've got their old fresh l lemonade and fresh brewed tea over at the drink station. Well it was there all right. The Lipton machine and the lemonade from the soda machine. I thought it odd that they actually had Arnold Palmer on the menu and it was more $$ than the iced tea alone. The service was prompt and although staggered they brought me a freshly cooked Route 66 burger. It was actually the one saving grace of having lunch here. It was good across the board. It wasn't quite the classic St. Louis burger that JR used to sell, but it hit the spot. I've never been an onion rings guy but my aunt ordered some so is had to give one a try. It was pretty good. The fries on the other hand had changed drastically . jR used to have nice thick chips for their fries and now they're just thin fries and not really note worthy. All in all an okay lunch but if you're a like me and you were hoping for a flash to the past for lunch it's not happening here. Maybe Ruby's diners are still in the nostalgia game. read more

Sign says they close at 7:30pm. It's 7:07. Why are they close. No one here. Already cleaned and closed for the night. So disappointed. Really wanted a burger read more

Johnny Rockets - Burgers Near Me - Alhambra, California

Good food!! Good service very clean !!! Will be back here again and again it's near my school read more

Johnny Rockets - Philly Cheese Steak - Burgers Near Me - Alhambra, California

See all

I came during lunch time and it was pretty empty so service was quick. The cashier was super occupied with her phone and didn't seem to want to be bothered though. I ordered a chicken sandwich and it was actually pretty solid. Tasted very fresh and served very hot! I was surprised that it was tasty lol. I would request sauce next time if they offer any options. read more

Johnny Rockets - Chicken Club Sandwich - Burgers Near Me - Alhambra, California

See all

Solid place for burgers, fries and shakes! Cutely decorated as a 1950s themed diner. Current promotion is the Chocolate "Dirt" Milkshake. During September, Happy Hour for this spooky treat is 2PM-5PM, buy one, get one 50% off. -Friendly & Good Customer Service -Very Clean Indoor & Outdoor Seating -Plenty of free parking in the Kohl's shopping center. You don't want to miss this deal! Bring a friend, and don't forget to tell'em that Rosemary sent ya read more

Johnny Rockets - Main dining room - Burgers Near Me - Alhambra, California

I like Johnny Rockets -- it's one of the better budget-priced burger chains imo -- but I would be very surprised if this location is still here come summer. Has the vibe of a place where everyone who works there is just waiting to hear that it's being closed. Ordered takeout from here twice in the last two months, and both times were virtually identical experiences. Both times I was the only customer there, and when I came in the dude at the counter was on his phone and didn't look up or acknowledge me until I walked right up to him and said, "uh, hey?" Both times most of the sodas at the soda fountain were missing the syrups and just shooting out water. And both times when I got my food home I noticed my burgers were missing multiple toppings...and these weren't custom orders or anything. Maybe they just stopped ordering mustard, onions and pickles along with the soda fountain syrups? Anyway, giving it two stars because the burgers and fries were cooked just fine, but man, this place is on its last legs. read more

Haven't been to a Johnny Rockets for ages. Not sure why we decided to stop in to satisfy our craving for burgers. 2 burgers, 2 drinks, an order of fries and onion rings came out to be a whopping $53!! That's seems outrageous for fast food burgers. Furthermore, the burgers seemed much smaller than what I remembered. The quality of the food was also mediocre at best. A similar meal at In-and-Out costs about $20 with much better quality. I gave them an extra star for the outstanding service and attitude of the server, Francisco. I wish all restaurant staff are like him. read more

Johnny Rockets - Burgers Near Me - Alhambra, California

See all

Congratulations! Your store has managed to actually serve up non tasty food! I've eaten at many different Johnny Rockets and it's ALWAYS great. Well until today. I mean like 50+ times.. So this is impressively terrible. I cannot strongly enough urge others looking to dine to avoid this place. They make McDonald's look good. The owner of this location needs to fire the manager and the main chef. My order from delivery service: Rocket Single - ignored my notes about leaving off the sauce. Bun was the only really tasty item. French fries - dry, tasteless, maybe old grease was used? Not sure how you mess these up so bad. Chicken strips - these are normally a highlight of the meal. Texture was off. Tasted funny. Wasn't sure I was actually eating chicken vs fake chicken - seriously.. Onion rings - somehow tasted funny. Not even sure how you screw up onion rings. Chicken wings - I requested 2 different sauces. Instead of using 1 sauce of each. I received 1 with sauce and 1 order with NO sauce. Not even sauce on side. Chocolate Shake - literally the worst shake I've ever had. Was not vanilla or chocolate, ended up somewhere in between. So it was bland. Chocolate cookie - no idea they forgot to include it, but still charged me money. Dr Pepper - No idea they forgot it, but still charged me. Basically, the worst meal of the year, easily. Sad, since I was super excited to eat this. read more

The food here is good, but the service is bad cause he didn't give me the small plate with ketchup on it, but the ambiance here is good read more

Johnny Rockets - The Original - Burgers Near Me - Alhambra, California

Background On Visit: Missed having Johnny Rockets food and had this craving for a milkshake. I decided to go on the day of their grand opening Floor Plan: Thought it was okay, but feels kinda uncomfortable sitting at the communal long table next to the line where you order. I get that there isn't much room so they had to maximize the space that they have. Credit Card: They're accepted Restroom: Yes, restroom is available. Parking: A shared parking lot with other business in the back. Ambiance/Decor: Ambiance was alright with 1940's vintage feel. Wasn't born in the 40's, but in the movies it does look kinda sorta like it. There aren't many tables and seats inside, but their are communal tables outside. It would be nice if they would a real jukebox to play some tunes and have the staffers dance like the old location at the Santa Anita mall (The mall is now called, The Shops of Santa Anita. Order Of Operation: 1) Get in line and pay at the register 2) Go to a table, place your number at the table, and wait for a staffer to bring you your food. As for to-go orders, just stand anywhere that has some space to wait for your order. Service: Service was alright for the most part. Felt a little off putting when the staffer behind the register asked if I would like to tip. Food came out at a decent time and the staffer (Jolene) provided more ketchup by drawing a smiley face on the plate. I realized after I finished my meal that they forgot to give me my chocolate milkshake I ordered. I had a hard time finding Jolene to tell her about it that I went to the counter instead and talked to the person at register. Eventually, I got the milkshake. Food Of Choice: I ordered the original double cheeseburger and fries. Thought it was okay. Milkshake was very good. Food For Thought: Wouldn't mind coming back for another chocolate shake when I have a craving for it. read more

See all

Firstly, the food was absolutely delicious. We received our burgers and they were cooked perfectly. You could squeeze the burger and fat was still oozing out of the patty. It tasted phenomenal and was not undercooked. The service was quick and efficient. Our food was brought to us promptly. There is a relaxed atmosphere to the restaurant with a sense like you're back in the 50's diner enjoying a burger. There was a QR code to vote for the soundtrack for the music playing in the restaurant. P.S. Our cashier made a Oreo Milkshake for some other customers and he decided to let us have it as a sample because the customers that bought the milkshake didn't want the excess.. It was awesome ! The shake was freaking delicious. read more

See all

Location and Parking- this resturant is CLEANNN. SQUEEKY clean and I loed it! I felt super comfortable dinning in and there's plenty of parking from the lot Service- best thing about this place! the staff was patient and gave good recommendations. they even drew cute ketchup art for us and urged us to scan the code to play music :) Food- my husband devoured his burger and can't wait to get it again. I think he got one with jalapenos? the fries were EXTREMELY fresh (never frozen_ and my favorite part of the meal. it was also a great size for the price we paid. I got the grilled chicken sandwich which was really small (was kinda sad) but at least it tasted good read more

See all

Plenty of PARKING! Sometimes parking is everything, especially when you are hungry and don't want to circle the block for a space to park. The location in Alhambra is great in terms of parking spaces. Burgers, fries, and shakes was the craving so Johnny Rockets made sense. Downside might be they don't offer combo meals. Mostly everything is "à la carte", (burgers, fries, drinks are charged separately - not a good value), the exception are the kids meals and special promotion meal. Overall, I would still would come back. Food was good and service was great. read more

See all

When I think of Johnny Rockets, I remember the old location on Main St. Back then, they always drew a ketchup smiley face. I really like their ranch, not sure if it's made in house. I was in the area and saw this location and had to stop by for a late lunch. I ordered The Rocket (single), Chicken Club, Onion Rings and Fries. I was surprised each burger is around $10 - $14 now. The ingredients are fresh. The employees are very nice and I noticed they are happy to be working there so they take care of their customers well. I do like the new decoration but the old red and white with the the counter will always be nostalgic! I parked in the back and they take credit cards. read more

See all

Happy that we don't have to drive out to Hollywood for a nostalgic taste of Johnny Rockets! The ketchup comes in a smile on a plate, iykyk. The jukebox of an app/website link now with different playlists of classic diner music, organized by era/genre (Motown, 60s, 50s, etc) The strawberry and Oreo milkshake is my fave. Philly cheesesteak was hearty and filling, good amount of cheese (would have liked more peppers, onions, mushrooms but still great). The grilled chicken sandwich was juicy with fresh ingredients. Chili cheese fries had melted and shredded cheese; chili wasn't greasy and flavorful (I'd rather get this than The Hat). Fries and onion rings were crunchy and crisp without being oily. read more

See all

WOW. They open Johnny's Rockets in Alhambra we enjoy Johnny's Rocket the look of 50's with twist of a modern look of today. The restaurant bring back the old classic of the 50's diner. The food is more modern but still have the classic comfort foods like burgers and shakes but now they serving chicken wings from a outlet called Hurricane wings. We decided to come to Johnny's Rockets and grab a burger and shakes. My wife order the Route 66 burger with Tater Tots and I order the Original double burger and onion rings. We waited for our food to come and hearing classic oldie music it was nice. They brought out our food especially a draw cat made by ketchup. The Route 66 burger that my wife order looks good it have Swiss cheese and caramelized onions. My Orginal double burger look delicious took a bite juicy and great flavors in the burger I really enjoy it and the onion rings were great also come ranch dipping sauce by the side they very crunchy that I really like. The Tater Tots were good and the service was good they were very friendly and helpful. Before we we order their well know shakes my wife got the Strawberry and I got the vanilla they were so good rice in flavors that we like. read more

See all

Haven't been here since it newly opened and wanted to give it a try. There's plenty of parking right outside the back entrance. I ordered the original well done with lettuce and tomato on the side, tater tots, and chicken tenders. The burgers are a bit expensive for it tasting below mediocre. I've had better burgers at airports. The buns were cold too. The chicken tenders were way too fried and super crunchy and not the good kind of crunchy. They don't have combos so everything is pretty much sold separately. You order and pay in the front and they'll give you a number, you choose a table to sit at and they'll bring you your food. The table we sat at smelled like sewers because it seems there was a leak by the fountain sodas. I can't get that smell out of my nose rn. The table behind us relocated to another table and so did we. Also, the food took forever to come when there's literally one other table who was already waiting for their food before us. read more

See all

Will not come here again. I ordered take out and they forgot the fries. They tape the To Go bags so you cannot check it. I called and asked for refund. The lady Mia that packed it and made the mistake said I needed to come back, which I didn't want to do. I said I would bitch and complain if they made me go back and she hung up. Called back and another guy took care of it. Bad franchise! Bad service! read more

Johnny Rockets - Missing fries!!! - Burgers Near Me - Alhambra, California

First timer at Johnny Rockets. I will honestly say the burger taste fresh and great for sure. Was I impressed? Not really I mean taste great but I wasn't left amazed. They do give you good amount of fries with a ketchup plate that they do a happy face w/ketchup, fun. The restaurant itself very clean! The cashiers here were nice good customer service. I came on a Friday at noon on my work lunch. Pretty cool art and set up. Also have outside patio for dining. Paid $17 or so for the meal. Overall good place just not for me. read more

See all

I stop by wasn't really in the mood for a burger I asked The cook Robert, what's you best burger he said Cheese burger boy was I surprised how delicious it was. I asked if they had jalapenos they said sure Robert through them in the grill I couldn't believe how grilling made them burst with flavor something I never thought of great experience here at Jonny Rockets Ill definitely be back. Thanks again Robert! Great service! read more

Pretty much what you'd expect. They've got burgers and fries and shakes. The people working there seem pretty cool. Prices have gone up since I was a kid. But I don't know what to do about money. If anybody has any extra meet me up. read more

I was not impressed with he food at the Johnny Rockets location in Alhambra. The husb and I thought we should try it since it is close to home. Service was great. The cashier was friendly and brought out our tater tots first because they were done first. That was considerate since we weren't left sitting there starving. The tots were good, I got the grilled chicken with bacon. I'm sorry, but no avocado makes it no bueno. The husb thought his original burger was ok. The restaurant is small, it felt a bit claustrophobic, but it wasn't busy when we went. Some customers ate outside. It's an ok place, but not one I'll be pushing people out of the way to get to. read more

See all

First time ordering from this location on Uber Eats and they just messed up the whole order. I order wings with sauce and they gave me both orders completely plain. They forgot an item in the order and did not follow the order notes that asked for no onions due to my allergy and put onions. Also they gave me a plain hotdog and forgot the pickles as requested. Very disappointed and Uber Eats will not do anything but refund $3 which is not even the amount for the missing item! read more

Tonight, the kids are requesting milkshakes. Where can you get the delicious treats? We absolutely must visit Johnny Rockets as they are located in the same plaza as Kohl's. Perhaps because it's a weekday, there aren't as many customers, so we can place our food and drink orders straight immediately. Although there weren't many customers, we had to wait a while for the food to arrive. I was given a complimentary hamburger when I joined the Rocket E-Club. The drinks and food are decent thus far, but the restroom is the one area where the restaurant has to improve. The men restroom sink leak left water all over the floor. The person using the restroom almost slipped and fell, and my kids and I also almost fell. There will be injuries that need to be fixed right away. read more

See all

Went on December 2 have been waiting to go for three years as I drive on my way to college stopped in and the place was empty not one single customer they were open but said they had no burger items. I purchased a shake, which was pretty good, but didn't feel valued as a customer. It seems really creepy to be open and not have any burgers nor customers if you serve other food Was very sad and disappointed will not be back. read more

We went to the Santa Ana location, the food was really good but the service was a little slow and our waitress wasn't so friendly. Although, we really enjoyed the juicy cheeseburger and steak sandwich with onion rings and fries. read more

Where are the owners??? 80% of the ketchup bottles were empty, if cream was out again...even had issues with a few of the food items. Luckily the workers were very nice a the cook was super apologetic and accommodating, but things like this fall on the owner and lack of care for their business read more

This restaurant has replaced the Pick Up Stix which was located here for many years. The new interior has the vibe of a 50's diner with a few stools at the counter. I wanted to try a cheeseburger and I ordered the single patty Rocket. It took almost 30 minutes to get this single burger and they weren't that busy, that's a slow rocket. The burger was pretty good but being priced at 12 bucks is way too much. read more

Johnny Rockets - Rocket burger FEB2024 - Burgers Near Me - Alhambra, California

Went in at around 11 and right when I walked in, the cashier informed me that they RAN out of food. Bruh..you just opened. What do you mean you ran out of food? Ridiculous. read more

On a Monday afternoon in January, hubby and I arrived and waited in line at 12:45 pm. Finally, we reached the cashier at 12:54pm to order our food. I ordered original single burger and onion rings. The kitchen was slow and I understand they opened last Wednesday. If you are a big group, you would need to eat outside. There are tables for 4 people or 2 people. It took 20min for our food to arrived at our table. The burger and onion rings were fine. Kinda pricey $10.99 for burger, onion rings $7.99, and soda $4.99. No combos. Nice atmosphere listening to 50's music. read more

See all

This place just opened up so I know they probably have a few (or a lot) of kinks to work out. Space is small and doesn't look like a regular Johnny Rockets... slightly different or maybe smaller menu than normal. Over all clean... BUT THE SMELL. It smelled like urinal cakes... Like it was pretty bad. I'm seeing from other reviews this doesn't seem like it's a one time thing. Something needs to get fixed. Staff was very young and it seemed like no one had guidance or direction. Maybe a little overwhelmed or unorganized??? Wondering if there was a manager around? Staff was nice though. Food was taking FOREVER. We waited at least 30 minutes. It wasn't like it was crazy packed or anything. The table across from us had been there way before us and theirs barely came out right before ours. Food was fine but kinda meh, especially for the price. The bun on my burger in particular just looked burnt and sad. I was so excited for this place to open but I think I'll make the trek to the west side to go to a real one whenever I get the random urge for JR. read more

This isn't like that old-school Johnny Rockets that you might remember from your younger days. It's been modernised, ironically, to give it more of fast-food vibe. If you're a fan of Fatburger, you might recognise the layout, which shouldn't be surprising, since the same corporation owns that chain, too. I came here for the plant-based Impossible Burger, which, to my surprise, was pretty much an exact dupe of the Impossible Fatburger, i.e., delicious, with that fantastically redundant combination of pickles and relish. Like Fatburger, they also have a selection of vegan shakes (in addition to the ones that use real ice cream), and you have the option of adding some vegan cheese to your burger. The fries were kind of meh, possibly because they were steaming in a clamshell container for about 10 minutes. If only they had those Fatburger Skinny Fries. As for service, well, that's not like the old-school Johnny Rockets either. My order wasn't ready when i was told to pick it up, but not because they had too many orders ahead of mine. They simply hadn't even started it yet. The manager at the counter lied and said it was almost ready, but i literally watched them place the patty on the grill. So why the four stars? I'm not going to be petty about a bit of chaos in the kitchen. The fact is, my burger was delicious and I've been needing a Fatburger fix for a while. Johnny Rockets is the next best thing. Might do better business rebranded as a Fatburger though. read more

I wish I took a picture but I really wasn't excited to eat my food. I ordered the chili cheese tots. They were eh okay. My boyfriend ordered the rocket burger and he wasn't excited either. I am giving 3 stars because place was clean and service was good. read more