MOST HORRIBLE PLACE!! AVOID AT ALL COSTS!!! Came to this…read morestore for bridesmaids dresses after searching high and low. I thought wow, finally some good luck that I found a great place for dresses. BUT my 3 bridesmaids didn't get their dresses until 1 week before my wedding!!! The dresses were ordered in APRIL and kelly wrote on the receipts that I would get the dresses by NOVEMBER! Wedding is in DECEMBER! I started calling in November to check on the status and was told that they'll be in any day soon. Days passed...weeks passed...I was very nice and patient with waiting for them. However, December came and I still didn't get the dresses. Every single time, it was a different excuse!! Oh, delivery takes time. production takes time. When I so nicely reminded kelly that the wedding was a month away, all she said was "you can build a house in a month." When I finally lost it and asked why it took so long, kelly simply stated "oh, no reason" When my bridesmaids called, kelly would give the same excuses to them too. And then when the dresses finally arrived, they were all too big. Is this another way for them to make money off of you?? I think so! You would have no choice but to do alterations with them. This was the most stressful "vendor" I had to deal with. Save yourself the trouble and avoid these crooks.

Awful, rude place, horrible, they made it seem like they did me and the rest of the bridal party a…read morefavor when they just did everything wrong they ordered every dress in the wrong size so they could do alterations. The alterations we got were horrible and didn't suit our body because the sizing was wrong. They at likeCrooks that smile and feed you bs lines

This place deserves 10 stars!!! What an amazing customer service and great selection of gowns at…read moreall different prices. Special thanks to Polina for making for me my dream dress. I highly recommend!

Terrible place. It's very cheap looking clothes and designs and the service is terrible. Don't go…read morethere.

WOWOWOW! Natalia is a total gem! My friend recommended I go to her for alterations to my wedding…read moredress. She was personable, professional and an extremely talented seamstress. Her price for altering my dress were half of what I was quoted in Manhattan and the alterations were turned around in a two weeks. Two other things I appreciated about Natalia were: 1) She made suggestions about how to alter my dress, but wasn't pushy at all and let me come to my own decision on train alteration. 2) She is extremely detail oriented. The top of my dress was a bit baggy. Instead of the easier alteration of adding darts, she instead did the more challenging alteration of taking in the bust in via the arm holes, which maintained the clean lines of my dress. Highly recommend Natalia for your wedding dress alterations OR just get your wedding dress there! I only found her after already purchasing my dress.

I absolutely LOVED working with Natalia on my dream custom dress! From the moment I stepped into…read moreher shop, I felt so much calmer about the daunting process of finding the perfect dress. Natalia is extremely talented and a pleasure to work with. She brought my vision to life, making a custom dress with every detail made exactly to my liking and to fit me perfectly. For this level of service and customization, her pricing is incredible. I love my dress so much and am so happy with how it turned out. People kept commenting on how much they loved it as well. It's so special to have been able to wear a one-of-a-kind dress made just for me for such a momentous occasion. And it was so great to support such a wonderful small business and get to work with Natalia in the process. I highly recommend getting your dress at Nazarela!

Susan and her team were amazing! Two weeks before her wedding, my daughter sobbed in the fitting…read moreroom of a tailor's shop. Her beautiful dress looked all wrong. Some of the problems were obvious and others were hard to pinpoint, but the effect was a mishmash. My daughter called Susan and after several reassuring texts, made an appointment to come into The Wedding Dresser. From the get-go Susan understood what was wrong & how to fix it. Her team went to work. The dress was how it should have been - masterful work, a talented team, and able to pull it all off in record time!

The owner of The Wedding Dresser, charges high prices for reasons I cannot comprehend. I brought my…read moredress to Susan and agreed to pay her $1600 for quite a few alterations. I asked to stop the alterations because I could not afford to move forward. Susan said no problem and that the hem was done. When I picked up my dress, the hem was not finished, only the inner layers of the dress had been hemmed and they'd been hemmed WRONG! They were ascending rather than descending. This incorrect hem cost me $750 (1/2 of the total which is very high pricing!) but because I did not have an itemized receipt (though I asked for one) that price shocked me. The top layer was the shortest and they got longer from there so they were ascending rather than descending which is not how I brought the dress in or how wedding dresses are supposed to be hemmed. I called Susan, assuming it had to be a mistake, but she refused to fix her mistake. I found a seamstress to complete all alterations for 1/8 of the price. Susan had google remove my review threatening to sue me for defamation and extortion but I don't want her money, nor did I ever threaten her or lie. I just don't want others to have the experience I had. Google is biased and sides with business often. Customer service is all I ever asked for and wanted, a simple apology, any kind of offer to adjust the incorrect hem would have been more than enough.

i said yes to the dress !! lotus is my local bridal shop a few blocks away from my house. i've…read morealways seen it but never went in. i've only gone to bigger named ones. it was my second time dress shopping. my first time was somewhere in jersey and i didn't find anything that i LOVED but was still also trying to find what style i wanted / fit me best. i legit had no intentions of buying anything but as soon as i walked in i saw the dress and was like oooh i really like that def wanna try it on. i fell in love and felt so beautiful!! and knew this was it. it's so cliche but i was shocked i found it when i wasn't even looking for it !! christine was amazing!! she was so nice, friendly and personable which i appreciate. she helped me really focus on what i was looking for and was just so helpful along the way. she was so welcoming and totally made me feel super comfortable. can't say enough nice things (:

Had the BEST experience at Lotus all thanks to Nina. Lotus was actually the first bridal store I…read morewent to with my grandmother, mom, and sister. Nina pulled all the options for me ahead of time and was able to read my vibe very quickly, and the 5th overall dress I tried on sincerely floored me!! I became obsessed. I went around to a few other places and kept trying to get the same vibe, and I never felt it. I ended up going back today to get that exact dress, and I'm so so so glad I said YESSSS at Lotus! Thank you for such a great experience. A once in a lifetime moment can feel scary but I'm glad I had Nina with me to walk me through it :)

Found my dream dress here! Really liked the personal…read moreexperience at this boutique bridal shop. Gulya and the girls were accomodating during my alteration appointments and allocated those time slots just for me. They have beautiful and unique pieces I did not find in larger bridal dress stores. Styles vary from trumpet/mermaid to A-line and ball gowns. It was also very conveniently located as I did not have to go far for appointments and to pick it up. They also offer dresses for purchase or rental which is a nice option to have. Recommend!

I'm giving 1 star because the dress itself was beautiful…read more Let's start with the service. They are very nice and helpful. Just know that when you find a dress you love they will charge you a deposit (totally fine and expected). You will get a bill that will tell you the balance. When you go to pick up the dress they will try to charge you more stating tax - even though this is on your receipt. They will tell you the balance is what you "would" owe if you paid cash on the day (or after) the wedding (the receipt does not say this). They will claim it is "the machine" that tells them the balance. Even when you show them the receipt - nope. It was a 40 minute ordeal to get them to charge the balance on the receipt. My friend who had picked up the dress for us and had to stand there for 40 minutes while I argued about wanting to pay the balance on the actual receipt. Also, when my daughter went for her final fitting they forgot about her appointment. she waiting for them to come and open the store and then to have the dress brought for her to try it on - this took over an hour! When I mentioned this to the owner/manager (not sure which she was) she said that was "her bad". Lets move on to the tailoring: The tailoring was horrible and didn't hold up. they did add a bustle which consisted of a metal piece that looked horrible on the back of the dress and it did not bring the dress up enough. The bottom of the dress hung lower than the bustle and looked really bad. the crinoline was tied so tightly (we paid for them the come and help her into her dress) that she had cuts. My daughter mentioned the beading was an issue at the top of the dress and was irritating her skin. She now has blisters across her upper chest and marks around her waist from the crinoline. My daughter wore the dress for the ceremony and had to change right after. Meaning: she couldn't even wear it for her entire wedding. I texted the owner/manager (again, I don't know which she is) the next morning, She apologized. basically said in 30 years in business she had heard of this happening, but hadn't heard theirs ever did that due to their premium quality underskirt. She thanked me for letting her know and said that despite the unfortunate issue with the dress she hoped my daughter was still able to enjoy the rest of her special day and the the wedding was filled with beautiful memories. I responded telling her that considering the dress is the actual main event for a bride - that ruined things for her as well as anticipated pictures and a much harder capture for the live painter who was supposed to use a picture from the reception. I did send her pictures. I did not hear back from her again. The woman who came to help my daughter into her gown was very nice. She did take pictures of my daughter in the dress and even a video that she posted on their instagram without permission. Keep in mind this was about 5 minutes after my daughter was in the gown. We only paid for her to be there just to help her in the gown. I was not about to pay $600 for her to stay all day. I actually wanted to cancel this service and asked for it to be taken off. When they finally decided to just charge me what was owed and not the additional BS money this service was still included. Since I paid for it I just rolled with it.

After I had a BAD (fu*k'd up job) experience with my dresses at another dress alteration shop…read more A friend told me about Galila. She bragged about how amazing she is at her job. WHERE HAS THIS WOMAN BEEN! This women is a seriously PHENOMENAL and def a PROFESSIONAL! She does an amazing job. She does everything from making custom dresses to making alterations. She is very precise and detailed. She is now bringing in brand name such as jovani dresses. I'm so excited! What I love about her shop is she makes these rare designs your rarely seen in the USA. I had a great experience with her. She fulfilled all my needs. Overall, if you want a professionally well done job go to her.

I was very lucky to find this spot for my wedding needs. This store was recommended to me by my…read moreco-worker and I decided to check it out. After trying out some major retailers in the city, Crystal Bridal exceeded my expectations. First, the owner Marina has so much experience in choosing the right dress. I know, that I have issues with styles and rely on my sister for regular clothing shopping. But luckily Marina was amazing in suggesting me different brands and styles that fit me most. After few dresses I realized I can trust her. Second, she assisted me throughout all the fittings until my wedding day, and my amazing dress was ready on time with no stress and worry. Also, I was able to shop for dress for my mom. I am very grateful for great experience at Crystal Bridal and thus, I am recommending it to all the brides to be.

Maryna is the absolute sweetest and best person I can ask for to take me on this bridal dress…read morejourney. She was so patient and kind this entire journey. She seamlessly worked with me from BOTH Manhattan and Brooklyn locations and never complained once about transporting dresses back and forth for me. I can admit I'm a difficult person to shop for because I don't know how to express my words and vision but Maryna never made me feel rushed. She kindly took all the time to explain everything that would work with my dress and what wouldn't work with my dress. She never tried to upsell me on anything and honestly I would do this experience with her over and over and over again. Honestly one of my favorite people on earth. I almost cried getting my dress in for the first time. Everything she was so patient for made my dream wedding dress come to fruition! She carries such a wonderful selection of gowns. You will definitely find what you are looking for here.

Jenny, Tiffany and team were AMAZING! Great communication- always there to support and answer any…read morequestions you may have and did their best to make the wedding planning as seamless and stressful as much as possible. Danny our decorator also did an amazing job with putting our vision into reality on our big night. Me and my family 10000000% recommend!!!!

Reviewing as Bridesmaid. The service is very quick and they're good at tailoring all dresses to the…read morebrides size if needed except if the dress is way too small. Although there's limited options for bridesmaid colors and styles so if you have a lot (more than 3) of bridesmaids I don't recommend this place. They don't expect tips every time you come. Also they're pretty good on time as well as having someone serve only us and not have other customers there. The makeup artist that did the bride's makeup had amazing skills and also followed the bride throughout her wedding ceremony to touch up as well as change makeup style with the different outfits she rented. The photographer from thus studio really helped us loosen up and have fun while taking pictures together. My dress was too tight on the day of the wedding and they allowed me to switch out to a looser dress last minute. I don't know what the price was but the bride told me it was a more budget friendly option and it included everything in the package. Just need to book appointments to come in every time and no walk-ins allowed. Also they didn't all speak Cantonese which made it a little harder to communicate. Only one person spoke English well enough to communicate with. It's best to speak mandarin which I and 1 other bridesmaid couldn't really.