I came at the end of the workday when the shop was about to close and needed an urgent repair…read more Moose stayed late and completed the job with great skill and care. I truly appreciate his professionalism and kindness -- Moose, thank you so much! You're an exceptional person and a master of your craft.

REALLY great people! I had a car that broke-down on the side of a busy road late the other night…read more Long story short but the jist was that I had abandoned the broken car until the next morning. I called Hi-Tech Auto when they opened, they responded very speedily. I also had no other car to meet them at the abandoned car location but they quickly offered to come to me and get the key to the abandoned car. I informed them the location and they went to retrieve it...unfortunately it was no longer at the place it had died. Hi-Tech Auto made a few phone calls and tracked the car's location to an impound. They patiently worked with me, I had to pick up cash at the bank for the impound. Hi-Tech Auto took care of the headache of retrieving the impounded car for me and brought it back to the destination I specified. Very PRO, very communicative throughout the entire process, super honest, generous with their time, all at a very reasonable price considering how much time they took to get this job resolved for me. A++ to Hi-Tech Auto! Highly recommend!

I had been using a different mechanic for the past few years who has always been extremely fair…read more(cheap actually!) and never did anything that wasn't necessary. He even gave my wife and I free service depending on what what it was! He came recommended from a good friend who works at a local small business used car lot as a salesman/mechanic; they utilize Critchlow's services nearly daily because of the low cost, reliability, and awesome service. I have been dealing with so much that I didn't even realize my car was 3 months past inspection, so I instinctively take it to my usual place only to find that it will cost me nearly $1,400 to make my car legal. I already owe this guy a little money leftover from him changing my timing belt back in September of 2011, so the last thing I wanted to do was to rack up even more debt. Luckily he said no charge before I took off (he must not have realized that the emissions test was completed and the sticker was replaced! woo-hoo!). So I decided to take a trip down to the used car lot at which my good friend works to see what he thought I should do. I was pretty much ready to trade it in for a car without problems. He took a glance at the quote and stated that the place he had recommended before had started to go by the wayside in terms of pricing and other things. He recommended a second opinion at Critchlow's. So I made a $30 appointment to have my car looked over (safety check). Critchlow's determined the same things needed work (they also caught a burnt out headlight that the other place didn't); they also determined that the most expensive part could actually be REPAIRED instead of REPLACED; he recommended slightly used tires to save on cost until fall/winter comes along again; he also recommended that my friend do the brakes because he knew he could get the parts for me at his cost and only charge me about half the labor charge. So my nearly $1,400 bill and near-certain new debt of taking on a "new" used vehicle was magically changed to, get this, a total estimate of $200.00 + $85.00 for the cost for my friend to do what he could do (he quoted $230, so HUGE savings there!), plus inspection costs, and minus the $30 safety check fee because it goes towards the inspection cost. So all in all I'm looking to save roughly $1,100 on a $1,400 bill. That is, at least for folks like me, life-changing. I've used Critchlow's once (they also came once when I called Triple A when I ran out of gas), and needless to say, my take is that they are extremely honest and good people who do everything they can to make their customers happy with the cost and the resultant work. They absolutely earn 5 stars in my book.

I got into an accident and they were the first one on site to tow it. When I called them to check…read moreabout it, they said they thought it was totaled and asked me to give them the title. Then they would "waive the fees" but take my car, which pretty much only had back bumper damage and flat tires. So they basically tried to steal my car. And the office lady was RUDE! Don't trust them with anything.

I have used Kendall towing three times over the last year, all through AAA. I would give them 6…read morestars if I could. One of the gigs was a battery replacement on a "special" car. They got the battery and installed it at my house at roughly 1/2 the price of a dealer. Highly efficient, convenient, professional, friendly and competent. As good as it gets.

why not tell the truth??? AAA said you took the call and…read moresaid 45-60munutes. We waited the 60 minutes and your excuse was there was one ahead and when I asked what the ETA would be you said another 45 -60 minutes and of course that wasn't true because i called again and you said another 30 minutes????? Really? Why take the call. You solve been honest where as we could have did what ever we needed to do and you could've called and said you were on your way. But no you lied! Terrible service and I will make sure that keep your information so I no who NOT to call.

I watched one of their drivers continually not use their turn signal when wanting in lanes of…read moretraffic on route 65 and route 28. The driver kept displaying horrible driving decisions and then had the nerve to scream and yell at people that he cut off. I called and spoke with his boss who stated that "he's one of their best drivers who probably worked all day and is tired" REALLY???

Hands Down, The BEST Tow In Town! Tony Is Kind, Quick, Caring and Personable. Weather and…read moreConditions Were Terrible But He Crawled Right Under The Vehicle. Hopefully You Never Need A Tow, But If You Do....Give Tony A Call.

I won't go into why I needed a tow truck ... dumb mistake…read more I called AAA explained the situation including I had children with me and the business where we were parked was closing. 1 hour wait. Considering the days are longer and evenings cooler, it wasn't a bad wait. The AAA app kept the kids entertained watching the tow truck's progress to us. Rus (tow truck driver) arrived and in less than 3 minutes we were on our way. Thank you for great service.

Towed my car and refused to let me get tools and clothes out of car until I payed them a $4000. I…read morecan't even work because of them. It's also illegal in the state of pa to hold tools, medication, and paperwork hostage for payment

Client of Dom's Auto Service,…read more I have been taking my car (Smart Car) to Dom's for a few years. Battery, DMV inspection... I wish it would have been longer! I was referred by a neighbor who has high regard for Dom's work. I usually sit with my small dog and wait for the completed service. This has allowed me to see who comes if for their service and to schedule appointment. They are regular people like me, seeking residual service. Each of his technicians are congenial; they even stop to say "hello" to my little dog. Mechanical problems? Call Dom's for an estimate and honest work completed - for those who seek value and on-schedule completion of task. ctk

Probably the ABSOLUTE WORST customer service ever! I walked in and was waved off. Told me can't do…read moreanything... No one even looked at my car