The great people that work here is what makes the difference. I've been here twice and everyone I interacted with are so good at their jobs and provide excellent customer service. Shout out to Will and Henry who go above and beyond to help you out! read more

Just took my brand new car over to John starks Kia cause unfortunately the proper pdi inspection wasn't done to my vehicle. My canister was dragging half my drive home. Henry D the service manager took my car in and handled in immediately to my great pleasure. This is not my first time there and wont be my last they do amazing work thank you fellas! read more

Huge thanks to Henry and the whole team at John Starks Kia Service Center! Our engine died and Henry helped us through the whole warranty process with Kia to have it covered under our warranty. He was so wonderful and easy to work with and really made this tough time better for us, helping us all along and keeping us updated as things went along. We are SO thankful for Henry and John Starks Kia and highly recommend Kia vehicles with their excellent warranty and also highly recommend John Starks Kia service center! read more

All I can say is this is THE best service I've gotten in a long time when it comes to my car. Henry (the manager) was so attentive & as a student I really appreciated the extra time they took to make sure my car was assessed properly. I was going to another Kia dealership to get serviced, and they kept telling me my rotors were warped because I drive "aggressive" but when I came here, I was assured that my rotors were NOT warped & it was solely just a tire issue. Great environment, the mechanics were so funny. 10/10 experience. Def worth taking time to leave a review. Thank you so much!!!! read more

I recently had the pleasure of bringing my car to Kia service center in Jamaica for some much-needed repairs, and I must say, the experience exceeded all my expectations. From start to finish, Henry at Kia service center demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. Upon entering the facility, I was greeted warmly by the staff who took the time to listen to my concerns and thoroughly explain the repair process. Their transparency and willingness to answer all my questions put me at ease and instilled confidence in their abilities. The technicians at Kia service center showcased their exceptional skills by diagnosing and fixing the issues with my car promptly and accurately. Not only was the work completed in a timely manner, but the quality of craftsmanship was evident in the improved performance of my vehicle post-repair. What truly set Kia service center apart was their attention to detail and commitment to going above and beyond for their customers. The entire team went out of their way to ensure that I was satisfied with the service, making the overall experience truly seamless and stress-free. I am thrilled with the results of the repair and grateful for the outstanding service I received at Kia service center in Jamaica I wholeheartedly recommend this establishment to anyone in need of professional and reliable car repair services. Thank you, Kia service center in Jamaica, for your dedication to excellence and for taking such good care of my vehicle! Thank you Henry and your team! Sincerely, Angel M read more

My daughter went to JOHN STARKS KIA to purchase a car and they told her she would have to leave a $500 deposit. The contract clearly states the deposit is refundable. When the car came in she decided to get another car and now they are not refunding her money even though the agreement says the deposit is refundable. I spoke to the manager "Michael Imperiale" who was not a very nice person. First said he might and then said he would not refund her $500. My daughter is a NYC school teacher who works very hard for her money and now she will have to take time off work to go to small claims court. She also filed a dispute with the credit card company. This is no way to do business, shame on you JOHN STARKS KIA. read more

John Stark's Kia is an excellent dealership.Damian is a hands on Manager. I sent him an email of the car that I want. Kia K5 2024 GT with GT1 package. And I know it will take time for this model to be delivered. But, Damian went out of his way to get the car. Maria who took in charge of the us when we picked up the car is very knowledgeable in explaining every function of the car. And the finance manager Vadim explained everything in details. If I can give them 10 star I will...KUDOS to Damian and his team!!! read more

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My experience with the John Starks Kia service center was excellent. They were very efficient and thorough. I was particularly pleased with the personal service I received from Henry the manager who handled my case he made everything run smoothly from the time I dropped off the car until the time it was ready. Henry kept me fully in the loop and was very professional and kind. I have medical issues that make dealing with car problems difficult and Henry made everything so easy and less stressful I am so grateful to him. The gentleman who did the work on my car I think his name is Eduardo he too did their very best to give me great customer service. Both went above and beyond I would definitely recommend this dealership to anyone. read more

I highly recommend John Starks Kia... Manager Damian, and salesman Sam got my daughter the she had asked for at a great price. They have an amazing friendly staff that welcomes you with open arms.. you will be seeing again us in the future read more

same-day service repair! Henry D, the service manager, was kind, communicative, and gracious. car was cleaned, washed, and charged prior to my pickup. I would give 6 stars if I could! read more

I will never buy another car from them. There service area is a disgrace. And they tried to sell me things I did not really need. Will never go back there, read more

I spoke to Henry, he's very understanding. Had to get my Kia optima towed to the service center for issues and he was very attentive and explained everything well. Based on the reviews, this may be the best KIA service center in NYC read more

had to bring my car in due to recall, and was helped by Will every second of the way. He was extremely helpful, transparent and straightforward. In regards to everything that was being done today he was super helpful not to mention time sensitive, which is always great when you're dropping your car off, super appreciative that I got the chance to work with Will and grateful for all his help . read more

Glowing 5 stars right here. If you have a Kia and want to have a stress free professional service, go here I scheduled an appointment for an oil change, maintenance inspection and to check a warning light on my 2021 Kia Forte GT. Henry and his service team were absolutely fantastic, made the whole process smooth, friendly and extremely professional. I've been to a lot of mechanics and I've never left any appointment feeling so respected and relieved. I'm very glad I found Henry to take care of my Kia and highly recommend them to anyone else. A+ service and most importantly, they explained the issue with the warning light with pictures and fixed it! Thanks Henry and crew! read more

Excellent Service. I brought my Kia Telluride in to address a problem with the warning lights. The team was quick to find the issue and resolved it within a few hours. Henry was beyond helpful and even had one of his team members, Alex, drop me off, so I didn't have to wait there. The waiting area was very nice though. Overall they were very thorough, reasonably priced, very professional and went above and beyond to make sure my Telluride looked spectacular when I picked it up. Will be using them for our auto needs read more

honest mechanics, great service. have had alternator and battery done here as well as minor service.