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John Raines, MD

3.0 (4 reviews)

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14 years ago

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14 years ago

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Arizona Sinus Center A Division of Valley ENT - Ryan Rehl M.D.

Arizona Sinus Center A Division of Valley ENT

(19 reviews)

One of the best doctors experiences I've ever had. Thorough, explained things clearly…read more Dr Rehn found a major issue that many other doctors and dentists had missed. - a sinus mixed with tooth abscess that no one could find. Thank you for your thoroughness Dr Rehn!! Dr Rehn was excellent!

My husband went to Dr. Haegen as a referral after our dentist saw what might be a pocket of…read moreinfection in the sinus from an old root canal. We were hopeful that we might gain insight into a few recent health issues, so we were grateful for the referral. Dr. Haegen's office got approval for the CT scan through our insurance and we felt like we had all the info we needed. Dr. Haegen performed the CT scan and a nasal endoscopy during the visit. The information we received at the end of the visit was that my husband had a slightly deviated septum and a nasal polyp, neither of which was causing him any problems. Dr. Haegan said that doing repairs to either could cause more damage than surgery would probably fix. Two weeks later, we got a bill for almost $500!!! My husband initially called and spoke with someone who went over everything and apologized that the office hadn't communicated what the copays were. She said the way the office gets around this is by having people sign a blanket form accepting financial responsibility when they come in. When I called to ask additional questions, I was told that the form my husband signed in the waiting room "clearly explained" that there were procedures that might not be fully covered by insurance for which he would be responsible, and if he didn't want the nasal endoscopy or CT scan, he should have said no. All of this was said with a lot of attitude and no desire to help in any way...other than the doctor and the office. If you choose to go to this office, I would ask A LOT of questions about the exact costs, if there are any procedures they can skip, and I wouldn't count on them looking out for your best interests in any way. They won't.

John Raines, MD - earnosethroat - Updated May 2026

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