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    Gujrathi Deven MD

    3.3 (6 reviews)

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    Pinnacle ENT and Allergy Consultants

    Pinnacle ENT and Allergy Consultants

    2.5(29 reviews)
    5.7 mi

    Run like the devil is at your heels. Dr.Rizzo is just…read moreliving off his ego from 20+ years ago. He quadruple books his appointments, your wait will be 1-2 hours, the staff are beyond rude, ineffective, unknowledgeable and just don't care about patients. He has admitted that it's all about the $s .... screwing you and your insurance company. He himself is nothing but cocky, speedy, can't backup any diagnosis he's made at the last appointment , can't remember his own recommendations, states that office staff will be in touch with you regarding further tests (which most are not necessary)..thankfully for me they didn't get in touch with me at all...woo hoo I got lucky. 15 yrs ago he tried to fix deviated septum (nasty op) but left me with a cave/ cavity inside and so every week a giant , dirty, bloody snot (seriously I used to name them and give them a burial) would go shooting out. And so I reconnected to see if he could fix it...all I got was him man spreading in a chair and asking me "what would be

    I do not recommend this place, there are better places to go. For starters all front desk staff is…read morerude and hate their job, they're not friendly at all and love to raise their voices at everyone and give attitude, in the whole 2 hours of waiting to see Dr.Rizzo his staff had problems with every single person who walked through that door. He needs new staff asap if he wants to get better reviews. I also gave the front desk a call to see what had happened to my referral, they sent it to the wrong place & when I said I wanted to go to a different location they just said "ok" and hung up on me!! They are disrespectful. And another thing is, the wait time. Too damn long. Waited two hours for a 10 minute consultation.. Do not come here and give them business, after all we are paying, it's not for free! And I'm posting this multiple times so it's known! And for the staff don't even try to look me up to reply with a snarky comment like you did the rest of the reviews because I'm using a pseudonym.

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    North Mountain Family Medicine

    North Mountain Family Medicine

    3.4(9 reviews)
    0.2 mi

    I too have been a patient of Dr Erbstoesser for nearly 20 years, and so has my family, my father,…read moremy husband, his mother. We trust Dr Erbstoesser and his staff completely, and we know that we will always get the care we need - before we need it. The current staff is incredible in every regard. In the past there have been some people who needed coaching... as they say about employees who are not top notch. But today every person and all the systems are perfection. 5 stars are not enough.

    Dr Erbstoesser is a wonderful physician. It is clear however that his staff (maybe Dr Erbstoesser…read moreas well, I don't know) is not interested in new patients. My wife and I were patients for several years, but due to our finances we could no longer afford the $1500/yr retainer. Eventually, our finances improved and so we decided to re-enroll my wife despite the fact we live in the boonies outside of Prescott. They promised to email an enrollment packet. It never happened. A few days later I called the office to find out what happened. I was told that the woman who handles new enrollments was not available to speak to me, but a note would be added to our request. Again, nothing happened. A week or so later I had to make a trip to Phoenix so I decided to visit the office and personally pick up the packet. When I arrived at their office I was told that the woman who who handles new enrollments was off that day, and they had no packets available. The receptionist I talked to said that she would add a note to our request. I asked her what assurances she could give me that the outcome would be different than the last two times. Her only response was "I apologize for your inconvenience." It was clear from her attitude that she really was not interested in following through. If this is the level of responsiveness toward someone who wants to become a client (and is about to hand over $1600), I shudder to think what it would be like as a actual client after they already have my money.

    Gujrathi Deven MD - earnosethroat - Updated May 2026

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