Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

Had service on a Sunday evening to clean out my main sewer line…read moreWould not give me a price over the phone Guy came out and told me $684 to clean out the sewer line plus tax Told me that he would also put a camera down the line to see what the problem was At that point I had no other choice which is why they don't tell you what it is over the phone I paid him for the service he cleaned out the line and I got a six month warranty And then he said he didn't have a camera with him. Someone would call me the next day to schedule the camera. I waited three days and finally called them Someone called me back and told me that if they come out with the camera, and they found the problem and I did not want to have it fixed by Roto-Rooter. It would void the six-month warranty. This is a friggin rip off it's a scam stay away

I needed bathroom plumbing. Their price was ok, but your technican is the key to the job. Ask…read morefor Brendan #2503 - he is the best and worth waiting for if you can. If not and it's urgent, ask for Jamil #6372. You know these guys will be around in a year.

We reached out for service in the morning because our thermostat dropped working. They were able…read moreto provide service the same day. It was during a heat wave so to have a same day call was fantastic. Add to that, they were courteous and the communication was ongoing throughout the day. Highly recommended!!!

I was completely satisfied with the service Andrei provided. He was very professional, honest and…read moreforthright. He was able to diagnose and fix the issues we had with our ac units when the company who installed them would not. I highly recommend his services.

Jimmy and his team did a great job replacing our old hot water heater. His response was quick and…read moreattentive and all of our questions were answered before he even arrived. I arranged for the new water heater to be installed during my lunch hour after Jimmy told me the remove/replace would take an hour and a half. His replacement estimate for the work was right on the mark and I was back to work in no time. He also recommended a better brand of water heater than we previously had. Made in the USA and the high rating made us choose this water heater as our replacement. It works great and we couldn't be happier with the unit and mostly with Jimmy and Titan! Give Jimmy a call if you want the best and reliable contractor! We will be using him going forward for all our pluming and heating issues.

Jimmy and his team did an excellent job replacing a broken stop valve toilet line and flow valve…read more They where very professional Extremely clean and left the work area spotless. I can give this company my complete endorsement and we will definitely use them again when we have a plumber job that is above my pay grade. They where also very reasonably priced. A+

My new go to Plumbing company. On time, fast, great communication, offered multiple pricing…read moresolutions. Hourly rate very reasonable. Most and rarest part they were honest. I highly recommend them.

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

STAR PLUMBING - Guy and Dino (father and son) installed a new smart toilet for us today. We are…read morevery pleased that we selected this Company. We were originally told that they would be here either Monday or Tuesday. They called on Monday to let us know that they will be here on Tuesday and arrived exactly when he said they would be here. They installed a new smart toilet for us. They did a great job! Took the old toilet, and carton from the new toilet so we didn't even have to worry about taking these to Fort Grumpy. They were quick, clean and very reasonable. We will use them for all our plumbing needs in the future. Great Job! So happy we found them. We highly recommend them.

Star plumbing had installed a new water heater in my house a couple of years ago which broke down…read morelast Sat morning. I called them immediately multiple times and finally got hold of them. Guy told me he was at the beach and couldn't help me until Mon. Anyways they took my info and confirmed I was under warranty and my heater will be replaced but I ll have to pay $450 labor. I had no choice but agree to it. Mon morning they called and told me they had a flat tire but will be there and eventually they did arrive later that morning. Since my basement has a new carpet and my young children play there, I requested them to put shoe coverings on. This is where the problem started with their attitude. They said, they didn't have any shoe covering and their shoes were 'clean'. Many Asian/South Asians don't bring outdoor shoes inside the house. I offered them new plastic bags to put on their shoes but they refused to do so and angrily left the house saying you should get it done from someone else. At that time, my wife intervened and requested them to come back inside with their shoes and said we ll get it clean later. living in NJ, they should know not everyone wears outside shoes on inside carpet. They should have shoe coverings as contractors and refusing to help work with the customer was just bizarre. My wife put whatever sheets she could find to cover the way but it's a large area and didn't cover everything besides they didn't seem to want to wait. I worked with them and waited a couple of days without hot water. I didn't push them to send a backup plumber or didn't negotiate the labor cost but their uncooperative and frankly grumpy attitude left a bad taste.

We recently had Archer Plumbing install our new Toto toilet. Micheal T. Arrived right on time, and…read morewas sure to wear shoe covers and brought in tarps to protect our floors. He gave us a very reasonable fixed price and worked quickly to remove the old and install the new. We have used Archer for all our plumbing needs for almost 40 years. We highly recommend them.

Everything about the service was excellent, professional, knowledgeable, and the work was done…read moreproperly. However, the pricing is extremely high. I was initially quoted $1,100 for hydro‑jetting a kitchen line and $425 for snaking. After the technician spoke with the owner, the price was slightly reduced, but it was still far above typical rates in New Jersey.There was also an additional $50 service charge that wasn't included in the job cost, which is not standard practice. All companies I have dealt with include that fee as part of the job if you approve the work.They also charged $225 to replace the sink cup (basket strainer), a simple part that normally runs $90-$180 total with installation in NJ. Again, the work was good, but the pricing is consistently on the very high side. If money is not an issue, I recommend this company for their professionalism and quality of work. I would have given more stars if not for the pricing. In my opinion, the overall cost structure feels like a rip‑off.

The service was impeccable, the price was reasonable and I recommend this plumbing company! I was…read morecontacted before the plumbers came and I was informed throughout the process ( trap removed, toilet and shower snaked on another day). I also appreciated that they cleaned up afterwards! Highly recommend!

Once again, we had a plumbing issue in our home. We have used John Burton Plumbing before, for a…read moregarbage disposal install, so we decided to call them again on Friday. The answering service took the call and John called us back to get the details right away. It was not an emergency. He scheduled us for Monday. Dan and Miguel came out. Very professional, knowledgeable plumbers. As they progressed with the repair, they came and told us what they were finding and how they would repair it. They completed the task in about an hour. Also they noticed a possible other situation we may need to address and gave us the information we will need to move forward with that later. It concerns the Middlesex Water main valve. A Middlesex Water representative came out right away, to assist and let us know what he saw. That night, there was a new issue with a different bathroom that may have been related to the work they were doing. I called up, sent them a video and they came back today and fixed it. No charge for this repair. The first repair was very fairly priced. I recommend Jim Burton Plumbing for your home plumbing needs. Great communication with the office, owner and service plumbers.

We've been customers of Arctic Air Conditioning since 2017 and have always enjoyed excellent…read moreservice. We have our HVAC systems serviced every 6 months, and various services during the past 9years. Yesterday's technician, Victoria R, was extremely thorough and gave a detailed explanation of the items noted on the Home Health Report. She was respectful of my home (wore booties & cleaned up debris), friendly & courteous. Also, my husband & I were impressed that Arctic Air hired a female technician; more companies should follow your lead!

New AC unit out in 2024 Dec. Could not turn on unit when we…read morewent to use it 1st time in summer once we finally got an apt for them to come the unit barely called the house. This year same thing went to use unit today nothing... After 3 calls the earliest they can get here is Sunday! This is a brand new unit. I'm so sorry we used this company and do not recommend to anyone