Beautiful office, very tech forward, and super lovely staff. From the start, I had a pretty great…read moreexperience at this office. I had to switch from an office I already really loved due to moving so I was nervous. The checkin person was incredibly friendly, the initial person I worked with during my exam was as well, and the doctor was engaging and thorough. I had zero complaints and was ready to leave the office to write this as a five star review.... So why 3 stars? I work in the insurance field. I understand the importance of taking ownership of your own benefits and not relying on a medical office to provide you with the information about what coverage you have. For this reason, I checked my vision benefits before my appointment and knew that I had a $10 co pay for the exam and a $0 copay for my contact lens fit/follow up. I've had the same plan for several years and that's always been what I pay but it's still good to check in case coverage changes. At check in I was offered a $39 photo of my eye in lieu of traditional dilation and I agreed as I hate the idea of getting my eyes dilated. For those doing the math, I'm now up to $49 due for my appointment. At checkout, I was told my total was $153. That's a difference of $104. I paid it and then went to my car to make sure I didn't misread something on my coverage. Nope, $0 exam copay, $10 lens copay.... I go back in to ask the person at check out. She explained to me that I had a "premium" contact lens fitting which is only discounted at 10% per my plan. I did see this on my benefits but have never been charged for a premium fitting so didn't think it applied to me. I'll say this, if I wasn't one to know things about insurance coverage I may have just accepted that as "just the way it is." I could have easily accepted that I got a "premium" fitting because they used extra technology that felt high end. But that's not what premium means. When I asked what the difference is, the person at check out said she's been asked before but doesn't really know. She offered to find out from another person in the back. She was very kind about the whole thing and happily went to ask and brought back a print out explaining the difference. I was told someone would call me because the person she tried to ask wasn't available. There was a lot of vision jargon on the printout that I didn't understand so I had to go home to look up the meanings. Basically it means this.... If you have regular bad vision like not being able to read a street sign far away, you don't need a premium exam. Premium is for premium lenses: astigmatism, multifocal or monovision lenses, post-surgical lenses, etc. I was called the next morning and told that they'd made an error in coding and was overcharged by mistake. They had already initiated the refund to my card for the additional $104 that wasn't truly due. Great! Glad that's squared away. However, my 3 stars still stand. It's 1000% possible that it was an honest mistake. These things happen. It's also possible that it wasn't a mistake and they're up charging for the reasons I stated above. Because if I wasn't me and heard premium exam I might have just agreed to paying it because I could see how the extra technology might make it "premium." Ultimately, I couldn't confidently refer my grandparents to this office without feeling like I needed to check their receipts after every visit.

Omaha Primary EyeCare is top notch. Dr. Johnson was so professional and easy to talk to during the…read moreeye exam. I was fortunate to have Stephanie help me. She was friendly and knowledgable. The front desk staff was attentive and friendly. Great place to go for eye care. Jan L.

Dr. Bergstrom and her staff were incredible! Excellent eye…read moreexam--thorough, professional, and I felt like every detail of my vision and eye health was carefully explained. The staff was incredibly friendly and knowledgeable.

I thought I could trust my eye doctor with an ongoing problem, and he sends me to Omaha Eye Laser…read moreInstitute and does not have a conversation with them. I trusted that they had talked to Dr. Klute, and I thought it was strange that they put me through the whole testing process that I have every year with Dr. Klute. After receiving a bill from Omaha Eye and Laser I was told they don't take eye insurance and they run everything through medical insurance. So, $700 later I'm stuck with this bill because of Dr. Klute's methods of taking care of his patients. I felt he passed me on to others because he didn't have time for me.

I love it here! The entire staff is friendly and make you feel welcomed. I didn't feel rushed…read morethrough my appointment and they care about explaining everything throughly so you understand what's going on. I've taken myself, my daughter, and now my son here and it all went smoothly and my kids felt comfortable and happy. The after care while getting fitted for glasses and when you need to call with any questions is awesome too. My family loves this office. Dr. Keith is the best!

Another year and another great visit in the books. From the staff to the doctors, everyone is very…read morefriendly. Overall great customer service just like last year. I highly recommend Dr. Jordan Keith!

Great location and easy to find. The only confusing thing is that it was semi-recently rebranded…read more(ownership shuffle) resulting in a name change to See Family Eyecare. Still a very clean & tidy office with a nice variety of frames for the family. They will also swap lenses for an existing frame. The turnaround time is typical 7-10 business days. The staff is great! Definitely a great choice!

I'd like to repost my review from google:…read more IN-CREDIBLE. Dr. Connor was calm guy, professional, kind and thorough. GREAT personality. I had ordered a new pair that the lenses weren't quite right on my distance bifocal. Within 6 days, I had the new pair exchanged. WOW. I'm 66, and I think it's the best eyesight I've had in at least 13 years!! I'll be back next year for a 2nd pair, too! To be able to see as I drive, and yet have the ability to read print in the same eyeglass pair has been a true gift for me! I went to Costco and could see the aisles and read expiration dates on the jars for once! Melissa, BobbiJo, Helen and Jesus were so kind and caring, great personalities and really wanted only the best results for me! Thanks isn't much guys and gals, but I'm so blessed to have had your help!! MUCH thanks!! Scott

Great experience from start to finish of exam. Technicians very friendly and knowledgeable in…read moretheir job. Dr. Simone explained everything clearly about the health of my eyes, cataract surgery and what my options were. I have been with this office for over 30 years and highly trust and recommend them for all my family's eyecare.

My daughter see's Dr. Petska eye appt. Dr. petska is very patient and thorough. I have always been…read moreimpressed with ILUMIN and recommended it to the folks at my church (they have switched to ILUMIN) and my eldest daughter and her husband see Dr. Petska

I recently moved optometry offices due to administrative frustrations with my prior doc and LOVED…read moremy experience at EyeCare West! I love that they turned the old Village Inn next to Oakview into their office and they utilized the space well! Huge selection of frames, including Maui Jim sunglasses, friendly and competent staff and I found the exam to be very thorough. I definitely recommend!

EYECARE LESS! This place is a hotbed of immature staff who like to bully their patients. From the…read morejump, this place has treated me horribly. When I reacted to their bullying antics, that is when the gaslighting began. Dr. Lichtenburg is the owner and she is the leader to her minion staff. She allows her "top notch" front office girl, Candy, to get in patients faces with pre-mediated designs on possibly physically harming the patients, she instigates and promotes bullying and Dr Lichtenburg allows grossly over exaggerated situations to occur. I felt threatened in this office. I felt disregarded and there was ZERO accountability from this office or office manager for how their staff mistreats patients. Right, wrong, or indifferent, there has been reasons as to why I've had difficulties with this horrible practice and it all boils down to how staff are lead and their is ZERO positive moral and very poor leadership. The owner should feel ashamed for her behavior. The last time I spoke with the doctor, she called me acting concerned about what had happened the previous day, and then cut me off mid sentence and began bullying me herself. When I hung up on her, she kept calling me back. I finally had to tell her to stop calling because it was beginning to be harassment. I hate to say it but I think my unfair treatment was due to me being Hispanic. Sad but true.

I really enjoy this place! All the techs are so great, helpful and personable. Dr. Dozon always…read moreseems to remember me, and I trust he cares for my eye health. When I was contemplating Lasik, he answered all my questions, even about lasik providers he hadn't initially recommended. They also have a good selection of glasses and they're helpful in determining how to max your vision benefits. I've recommended this place to many friends who also live in the area!

After trying three other optometrists, I began visiting Aksarben Eye Care about ten years ago. I've…read morebeen recommending them to my friends and co-workers ever since. There's just one optometrist here: Dr. Dozon. I've found Dr. Dozon to be extraordinarily good at listening, good at explaining what I don't understand, and competent and thorough in his exams. He's always contributing his services to the community, so by supporting his business, I feel like I'm also supporting a good cause. Despite the relatively small size, the office stays up-to-date with equipment and best practices. The vibe here is far different from most optometrists. The office is comfortable, unhurried, and personal. I always get the sense of being served, not "processed." The office has soft lighting and soft, comfortable furniture. The biggest downside is when selecting frames. The selection of frames is pretty good, but they are generally reluctant to special order if what you want isn't in stock. To achieve the best vision, it is vitally important that frames fit perfectly; unfortunately, the staff always encourage me to look at style first, and they're often unable to answer specific questions about sizing and fitting. To be honest, you shouldn't shop for glasses here unless you already know your bridge width, temple length, and lens width. If you do visit, be sure to ask for directions the first time. You have to go around back of the building then up to the second floor.

New to the area and needed to find a place for an updated eye exam and some new contacts. The…read moreoffice staff was very helpful in walking me through the steps as a new patient and confirming the cost of the exam after insurance. The paperwork was minimal and the exam was easy peasy. They encouraged me to try out the new brand of contacts they prescribed before ordering -- it was nice to not be pressured into buying glasses or contacts on the spot. When I was ready to order, I called back and was very pleased with the gentleman helping me place my order. My new contacts shipped to my door within a week. Reasonable prices, friendly staff, and convenient location in Midtown.

I've been here the past 2 years for eye exams, previously at Vision Works, so this is definitely a…read moredifferent experience. I first came to definitive vision after pain in my eye led me to seek optometry care that was near my work. They were able to get me in right away in an emergency appointmen. When I met with Dr. Heiss, she was quick to tell me what was wrong with my eye and offered solutions to help. She gave me some eye wipes to trial which worked wonderfully. I then came back for my annual eye exam at a different location and everyone was helpful. I like that it's a smaller place, but it's certainly more expensive than anywhere I've been in the past, so that's kind of a bummer. I love the eyeglass selection, they're very stylish and unique. This year, I decided to take my favorite frames and put updated lenses in them, I love that that's an option. I'd recommend coming here, because it feels like a posh boutique and everyone is helpful and friendly, but the cost might be a bit prohibitive for people. Or maybe that's just my eye insurance!