I really enjoy this place! All the techs are so great, helpful and personable. Dr. Dozon always…read moreseems to remember me, and I trust he cares for my eye health. When I was contemplating Lasik, he answered all my questions, even about lasik providers he hadn't initially recommended. They also have a good selection of glasses and they're helpful in determining how to max your vision benefits. I've recommended this place to many friends who also live in the area!

After trying three other optometrists, I began visiting Aksarben Eye Care about ten years ago. I've…read morebeen recommending them to my friends and co-workers ever since. There's just one optometrist here: Dr. Dozon. I've found Dr. Dozon to be extraordinarily good at listening, good at explaining what I don't understand, and competent and thorough in his exams. He's always contributing his services to the community, so by supporting his business, I feel like I'm also supporting a good cause. Despite the relatively small size, the office stays up-to-date with equipment and best practices. The vibe here is far different from most optometrists. The office is comfortable, unhurried, and personal. I always get the sense of being served, not "processed." The office has soft lighting and soft, comfortable furniture. The biggest downside is when selecting frames. The selection of frames is pretty good, but they are generally reluctant to special order if what you want isn't in stock. To achieve the best vision, it is vitally important that frames fit perfectly; unfortunately, the staff always encourage me to look at style first, and they're often unable to answer specific questions about sizing and fitting. To be honest, you shouldn't shop for glasses here unless you already know your bridge width, temple length, and lens width. If you do visit, be sure to ask for directions the first time. You have to go around back of the building then up to the second floor.

Love getting my eyecare here. The ladies up front were friendly and hilarious my last visit. They…read morealso know what my insurance paid for. Pre screening work was quick and efficient. Eye screening was done and explained in a very patient manner. Great selection and very talented help when picking out frames. My whole family like coming here.

Great doctor and the place is nice. Could use a bit of a makeover (the office - not the doc) but…read morethe friendly staff more than makes up for it. Good high-quality optical care.

I am 68 years old and have been to many offices for my eyes. This was absolutely a fantastic…read moreexperience. From the staff to the examination it was all excellent. I would recommend them to anyone.

Dr Tim noticed I had a change in my eye. He sent me to a retinal specialist who did laser surgery…read more on my eye. I had suffered a partial detachment of my retina and did not even know it. I have gone to Dr Volcheck for more than 25 years. I have always said he could take care of me and would know when to send me to a specialist, and he did

Stylist eyewear to choose from! My Aunt has eye trouble & the care she receives here is top notch…read more She always finds the cutest glasses here. Her last pair was Kate Spade. They have so many name brands: Ray Bran, Oakley, Maui Jim, Nike, Boss, Champions, Coach, Gucci, Jimmy Choo the list goes on! They have an area for kids styles & I noticed Ray-Ban is in stock. Office staff are helpful & friendly! I plan to make my next eye appointment here.

What a wonderfully run practice. I was long overdue for an eye exam and found this practice through…read moremy own bit of research. I'm very happy I did, as Dr. Michaels and his team were great. From start to finish, the whole experience was much more enjoyable than the average doctor's office. The doctor answered all of my questions without hesitation and overall genuinely appeared to enjoy his job. Rare gem in the medical feed - thankful to have found them

Beautiful office, very tech forward, and super lovely staff. From the start, I had a pretty great…read moreexperience at this office. I had to switch from an office I already really loved due to moving so I was nervous. The checkin person was incredibly friendly, the initial person I worked with during my exam was as well, and the doctor was engaging and thorough. I had zero complaints and was ready to leave the office to write this as a five star review.... So why 3 stars? I work in the insurance field. I understand the importance of taking ownership of your own benefits and not relying on a medical office to provide you with the information about what coverage you have. For this reason, I checked my vision benefits before my appointment and knew that I had a $10 co pay for the exam and a $0 copay for my contact lens fit/follow up. I've had the same plan for several years and that's always been what I pay but it's still good to check in case coverage changes. At check in I was offered a $39 photo of my eye in lieu of traditional dilation and I agreed as I hate the idea of getting my eyes dilated. For those doing the math, I'm now up to $49 due for my appointment. At checkout, I was told my total was $153. That's a difference of $104. I paid it and then went to my car to make sure I didn't misread something on my coverage. Nope, $0 exam copay, $10 lens copay.... I go back in to ask the person at check out. She explained to me that I had a "premium" contact lens fitting which is only discounted at 10% per my plan. I did see this on my benefits but have never been charged for a premium fitting so didn't think it applied to me. I'll say this, if I wasn't one to know things about insurance coverage I may have just accepted that as "just the way it is." I could have easily accepted that I got a "premium" fitting because they used extra technology that felt high end. But that's not what premium means. When I asked what the difference is, the person at check out said she's been asked before but doesn't really know. She offered to find out from another person in the back. She was very kind about the whole thing and happily went to ask and brought back a print out explaining the difference. I was told someone would call me because the person she tried to ask wasn't available. There was a lot of vision jargon on the printout that I didn't understand so I had to go home to look up the meanings. Basically it means this.... If you have regular bad vision like not being able to read a street sign far away, you don't need a premium exam. Premium is for premium lenses: astigmatism, multifocal or monovision lenses, post-surgical lenses, etc. I was called the next morning and told that they'd made an error in coding and was overcharged by mistake. They had already initiated the refund to my card for the additional $104 that wasn't truly due. Great! Glad that's squared away. However, my 3 stars still stand. It's 1000% possible that it was an honest mistake. These things happen. It's also possible that it wasn't a mistake and they're up charging for the reasons I stated above. Because if I wasn't me and heard premium exam I might have just agreed to paying it because I could see how the extra technology might make it "premium." Ultimately, I couldn't confidently refer my grandparents to this office without feeling like I needed to check their receipts after every visit.

Omaha Primary EyeCare is top notch. Dr. Johnson was so professional and easy to talk to during the…read moreeye exam. I was fortunate to have Stephanie help me. She was friendly and knowledgable. The front desk staff was attentive and friendly. Great place to go for eye care. Jan L.

New to the area and needed to find a place for an updated eye exam and some new contacts. The…read moreoffice staff was very helpful in walking me through the steps as a new patient and confirming the cost of the exam after insurance. The paperwork was minimal and the exam was easy peasy. They encouraged me to try out the new brand of contacts they prescribed before ordering -- it was nice to not be pressured into buying glasses or contacts on the spot. When I was ready to order, I called back and was very pleased with the gentleman helping me place my order. My new contacts shipped to my door within a week. Reasonable prices, friendly staff, and convenient location in Midtown.

I've been here the past 2 years for eye exams, previously at Vision Works, so this is definitely a…read moredifferent experience. I first came to definitive vision after pain in my eye led me to seek optometry care that was near my work. They were able to get me in right away in an emergency appointmen. When I met with Dr. Heiss, she was quick to tell me what was wrong with my eye and offered solutions to help. She gave me some eye wipes to trial which worked wonderfully. I then came back for my annual eye exam at a different location and everyone was helpful. I like that it's a smaller place, but it's certainly more expensive than anywhere I've been in the past, so that's kind of a bummer. I love the eyeglass selection, they're very stylish and unique. This year, I decided to take my favorite frames and put updated lenses in them, I love that that's an option. I'd recommend coming here, because it feels like a posh boutique and everyone is helpful and friendly, but the cost might be a bit prohibitive for people. Or maybe that's just my eye insurance!

My family and I established care with Dr. Gerdes when SHOPKO was still open over a decade ago. His…read morestaff was very knowledgeable, well trained, and courteous. I have seen many optometrists and ophthalmologists in the 10 years since moving from Omaha, yet none have been able to match the quality and precision of him and his staff. Staff measure ones face and mark the center of the eye to ensure that the lenses are made correctly and the fit is good. No other place I have visited has done this though it is the standard I expect since not doing so has led to dissatisfaction with the corrective lenses and the need to return them to be remade. Staff also give feedback and help assist with finding the right pair of glasses making the process easy and efficient. I have decided to drive 6.5 hrs for my eye exams and glasses again after being disappointed by other places.

I would love to recommend Dr Kruger and staff for the professional and caring way they treated our…read moreout of town guest in an emergency situation. They are the best and we will always appreciate their kindness and expert care!

Very caring dr and the staff in the front office were so helpful. It's a beautiful office and…read moreclose to my job, so I will be back.