Today Mr. John from Kelley Connections Masonry came out and did a phenomenal job building our…read morebricked in mailbox. He was so courtesy and responsive when I contacted him to get an estimate and then to do the work. He was on time actually earlier than he promised and got the job done. I would recommend him to anyone that needs masonry work.

Let me start by saying John was very polite, friendly and courteous. He started work quickly, but…read moreunfortunately the work performed was extremely problematic at best. The job to be performed was to demo and replace the 8'x8' concrete apron at the base of our driveway. From moment one I was a bit concerned when I was asked to put 60% down, but John was so cheerful my apprehensions were assuaged. Now on to the litany of problems that then took place: First during demo and framing, no masonry/cement saw cuts were used to prepare the junctions between the new apron and the existing sidewalks and driveway. Instead, a ragged line created by the jackhammer was left and was never further addressed. The framing was done with great haste and little attention to detail. The frame for the new apron was not paired symmetrically with the existing driveway, nor were the sides of the apron symmetrical to each other. When it was time to pour the concrete, no further site prep took place. There is concrete overage splashed on every surface surrounding the new construction with an abysmal attempt to clean afterwards. I wish that had been all the issues, but unfortunately the list continues. No straight edge was used to place the expansion joints troweled in to the concrete. This resulted in horribly skewed and wavering lines, further adding to the shoddy appearance of the new concrete. Then to even further exacerbate the inadequacy of the work performed, the surface of the concrete failed to cure appropriately. In an attempt leave as quickly as possible, John had intended to pull the forms minutes after finishing troweling (though luckily I was able to catch this and ask him not to do so). No attempts were made to account for the heat of the summer, and too much water was used when mixing the cement. This resulted in a perpetually sandy top, that was soft enough even after 7 days to gouge with a finger. When this was brought to John's attention this is when a bad experience turned even worse. John came out to inspect the poorly cured concrete and the appalling list of issues when I brought them to his attention. His only response was that he believed he had done good work, and that he would come and resurface the top of the concrete to stop the sandiness. I asked him to inform me in writing when he planned to do so, and to specify what steps he would perform mitigate the issues apparent in the concrete. To my shock and dismay, he did neither. Instead, when I came home from work that Friday, I found that he had come unannounced to "resurface" the concrete while no-one was home, and the workmanship that I came home to seemed spiteful and less than amateur at best. No regard for cleanliness or attention to detail, the new top layer was put on and spread over the existing edges, up on to the grass and surrounding areas with little care. The new surface was then haphazardly brushed with harsh askew strokes, and the pre-existing expansion joint between the apron and the curb was filled and smeared over. I cannot fully describe how dismayed and frustrated I have been with the level of workmanship and lack of professionalism John has shown. The repair looks akin to a hack DIY job at best, and in all honesty I believe if I had attempted an actual DIY job it would have come out with significant more attention to detail. Please don't let my experience happen to you.

Overall I had a rather poor experience with this company. Initially it went well. Tracey Taylor…read moretook down my info and set me up with a consultation. Con Shine came out looked at my project and was helpful and knowledgeable in what I needed. Initially I was looking to replace three specialty transom windows, but after a walk through with him and his clear advice, I added two more windows, a door and storm door to the project. Things started going downhill from this point. Con started taking forever to get back to me. He stated this was because the owner was going back and forth on whether he wanted to do this job due to logistics with the specialty windows. Finally he sent over a draft contract with a price point which I agreed to asking him to send over a final contract which I'd sign and provide 1st payment. I never got that contract. The next thing I heard was from another sales person John Poulos who called me and wanted me to email him all correspondence with Con and told me Con no longer worked there. After some back and forth, due to his email going into my spam folder, I sent all documentation, emails with quotes, and other email correspondence over to John. I sent him an email to coordinate a time he could come over as he wanted to see the windows himself. I never heard another word back. At this point, I cut my losses with all the time I spent trying to do business with them and have since gone elsewhere. The total time I spent from first contact to being ghosted by them was April 17, 2026 - July 6, 2026. So, if you have a project with specialty windows or you need to get a project done quickly, I'd look elsewhere. I'm giving a two star only because 1) initial contact went well and 2) the current company I'm using price matched the contract they sent over saving me about a thousand dollars.

Worst customer service I have ever experienced. Rep came out after 15 minutes told me that I'm…read more better off using a cheaper company. The 1 hour it would take him to give me a estimate wasn't worth his time. I wanted vinyl windows and he wanted to sell fiberglass ones or higher grad. The property has 20 windows and I needed a 120 inch custom glass sliding door. Looks like there competitors just got a sale. Horrible and unprofessional.

Alberto and his team were fantastic. He was able to meet me promptly to give a quote for my job…read more(replacing an older bathroom vanity and installing a 30 inch floating vanity) and was super easy to work with. His quote for the work was fair and the turnaround to complete the work was immediate. I would trust Alberto and his team to continue to do more home remodeling projects for me and would recommend him to other looking for a trusted general contractor.

Beautiful, neat job! My clients are very pleased. Will definitely use again in the future.read more

Installation and service were great! We hired Wallpaper Installation Solutions to put up mural…read morewallpaper on an accent wall. Communication was great. They called, asked pointed questions about the project to understand the scope, provided pictures of previous work, and texted tips to prepare for the work. They showed up promptly and left the house clean. I received several quotes and they were competitive. Would recommend using.

Great find. The company responded quickly. Showed up on time and knocked out the project very…read morequickly. Despite the price being a bit higher than I expected for one small wall, I do plan to use the company again. It was convenient and sometimes convenience is priceless.

I had services done with this company. The pricing was good but there seems to be a huge…read morecommunication problem. Even when booking for the free estimate. I had to call numerous times and was told I would be called back. Just to realize I had to call again. When Manuel came out for the estimate. He quoted me a good price. I needed to have my tree trimmed that was growing over on my neighbors property. They trimmed the tree safely and they cleaned up behind themselves. I also told him I wanted to have a tree stump removed from my property. He quoted the price for that as well. Which was reasonable. He didn't explain that someone different would be removing the stump. So I had to wait for that person to come which was at a different time on that day and he was an hour and a half late. Now he also did a good job but as I said my frustrations came in on getting return calls in ref to the jobs being done. First impressions are everything and even with me leaving voice messages. As well as texting. I felt it was being ignored. They finally got back to me and we got the job done but it was a challenge. This company provided a very thorough service but I went through a lot to get it. If they could improve on the customer communication this would have been five stars. So 3.5 is my overall rating.

We have been using this company for over 25 years. Super company for routine or emergency services.read more

Be very careful - did not contract properly, up charged and did not show up when I used.read more

I am extremely grateful to Cris and his team. They showed great kindness to my wife and I…read more My wife and I are expecting a baby. Late in the pregnancy, it dawned on us that we should probably get a pet door to ease the burden of opening and closing the yard door for our dog. We arranged a time for the team to install it. However, a little before the time of the installation, we learned the baby may arrive earlier than planned. Cris and his team flexed their schedule to accommodate us, and we are so incredibly grateful for it. He offered us kindness, gave us great service, and were perfectly professional during our time of need. Thank you to them for all of their help. Not many companies would have helped the way that they did--and we are grateful for it.

Excellent company for pressure washing services. very professional and detailed at their craft…read more The job was commercial quality. I would recommend them for all residential and commercial jobs! I am now a yearly customer! appreciate the work!