Great towing company. Son was involved in an accident and this company actually cared. They were…read moreempathetic and understand how traumatizing an automobile accident is. A very reasonable price to tow and store during the insurance process. Best tow company in the valley.

Larry and his team are the best, towed everything I've ever needed. Flat bed towing or wrecker I…read morewould recommend anytime

Awesome service! We needed a tow to a tire repair appointment with one day notice and Trevor was…read moregreat! On-time and communicative, highly recommend!

Great availability, communication, and service. Highly recommend based on my experience.read more

Wow they were fast!! Very happy with their service, he put it right back in my parking spot…read moreperfectly, so happy, i will always call them!!!

Dan is the MAN! My BMW alternator went out right on I-5 Northbound in Seattle. He was on his way…read morewithin ten minutes and got to me as fast as he can! Very grateful! Hooked my car up fast and we were on our way! Great guy and service! Highly recommend!

Was happy not to spend $600 at Costco, only to have my alternator go out on the way back to Whidbey…read moreIsland. The dispatcher (Brittney?) was very friendly and communicated things very well. Cody came out and got my car on the flatbed and family inside the truck, safe and sound to Oak Harbor. Cody was a blast to talk with on the drive and was very courteous and professional. Thanks!

I had a pop-up ad from this company that blocked my phone content. I tried to close it and it took…read moreme to their Yelp page. Let me be clear, I have never used this service. I have left a mediocre neutral number of stars. I have no desire to harm this business. But again, I have never used this service.

I HIGHLY recommend A&A Towing. Seriously. Great service and genuine people. Especially Ahmed! I…read morecame to this page expecting dozens of 5-star reviews, but I'm hoping that this review puts them on the radar, as they so deserve. I called AAA, and the first tow turned down my call realizing that I needed to be towed 75 miles--after I already had to wait 90 min. After multiple other attempts, Ahmed from A&A decided to take the call and go 45 min out of his way, since he remembered hearing my service request 4 hours prior while he was completing another tow. He literally went out of his way knowing how far I was stranded and didn't want me to have to suffer on a Sunday. Welcomed reminder that there's really good people in this world. The tow itself was also 5 stars - everything went smoothly. He had a truck with a truck-bed which my AWD vehicle required. Had great conversation the entire way, and calmed my nerves during an otherwise stressful day.

Mr. Raymond had an agreement with my son and me to transport a vehicle to Jacksonville, Florida, as…read morehe stated, "has a regularly scheduled pickup in South Florida and this would benefit him by not running empty to Florida." A good faith deposit was given to Mr. Raymond for the services. We were notified a few days before the pickup date by Mr. Raymond that his mother had passed away and he would not be able to provide the services we requested. I have contacted Mr. Raymond regarding the refund of the good faith $1000 deposit. He has since blocked my calls and refuses to discuss the return of the deposit. I am eager to resolve this issue and would hate to assume any ill intent. Mr. Raymond, you have my phone number; please call me to discuss this matter.

This company left me hanging! Driver came to fix flat on Interstate 5 but said he couldn't due to…read morefaulty spare tire. He couldn't tow my car but said he'd contact my insurance co. that had dispatchef him and tell them I needed a flatbed tow to. Bellingham. This was at 4:30. Apparently he never did as I sat there until 9:40 p.m. I told driver my phone was dead and had no way to be contacted. He waved, got in truck and left. Thank goodness for nice couple and state patrol who stopped. I was able to borrow phone and get a tow but it took until 11 p.m. until i got home.: Wish I could give no stars.

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

Superb service, excellent customer service ! We are…read morefrequent flyers at Burlington Automotive and trust their entire staff !

The other night my car battery died at around 2 AM. Called three different tow companies for the…read morebest price and went with Carl's. Within the 25 minute time frame I was given, Daniel was on the scene as promised. And a few more minutes after that, my car was up and running again. Thank you for the fair pricing and efficient late night assistance

From the owner: Carl's Towing has been a local, family-owned-and-operated towing company in Skagit County since…read more2006. Carl's Towing provides all manners of Towing Services, from roadside assistance and winching, to jump starts and lockouts - 24 hours a day. Our experts are friendly and professional and our vehicles are clean, comfortable, and air-conditioned. We guarantee a quick response time and expert customer service for any towing or roadside assistance you require. In addition, Carl's Towing is an official AAA Primary Contractor. For AAA services, call 800-AAA-HELP 24 hours a day for service.

These people are thieves. I contacted them through AAA, and they were authorized to charge me $75…read moreplus $6 per mile for a two mile tow, and charged me $175.

I was saddened to read the one prior review since my experience with Alger Towing could not have…read morebeen more different: when the Tow truck arrived after a breakdown (through AAA) the first thing Dan told us was :"Did AAA advise you about overage charges?" He went on to explain that since we had the Basic AAA membership we were only entitled to a 5-mile tow, and anything beyond 5 miles would cost us $6/mile. We agreed to the sum and he promptly gave us a discount. He also advised us to upgrade our membership, so we'd get more towing miles - something we will do. I really appreciated his upfront approach. Dan was friendly and efficient. He took our car all the way to our garage in Bellingham and chatted with the owner like he was an old friend, which he probably was, since he's been doing this job for many years. and seems to know all the garage owners around. We even got a ride in a Tow Truck!