Awesome service! We needed a tow to a tire repair appointment with one day notice and Trevor was…read moregreat! On-time and communicative, highly recommend!

Great availability, communication, and service. Highly recommend based on my experience.read more

It was after 7pm and my car wouldn't start. I called A-1 towing and he asked what was wrong with my…read morecar. I told him my car wouldn't start but all the lights come on and I can open and close the doors with my key fob. He told me he was finishing up a job and would be there in 30-45 minutes and then he quoted a price. He arrived l less than 45 minutes later and asked for my key. Logan was able to start my car with the key fob and explained he used the fob to push the start button. He explained that sometimes the fob battery is low and that's the best way to start the car. Logan also suggested I take the car in just it case it was something else. When I went to pay him, he said he didn't do anything; he just started my car so there was no charge. Logan was very kind. The things that impressed me most were: 1. Logan gave me a time frame and stuck to it. 2. He quoted a price before he hung up. 3. Logan checked my car out first to see if he could make it run without towing it 4. He didn't charge me for coming out to look at my car 5. He was very professional. 6. Logan had a great sense of humor. I would highly recommend Logan and A-1 Towing.

Don't trust these guys. Totally rude and disrespectful. Called me about an hour ago after Geico put…read morein the request for a tow and he claimed my vehicle needed collision work. I told him a few times this was not the case. He said he'll be over here in 15 minutes. I came downstairs and was waiting for him. He didn't even call me or ring my doorbell, he just briefly knocked. He didn't even give me 45 seconds to come to the door (I'm looking at the time stamp of the Ring video between when he knocked on the door, and when I answered. Literally less than 45 seconds). Me being cordial and kind and saying hello, stepping out, he saw me in my driveway and yet he pulled out and started driving away. I thought he didn't see me or something and went out in the middle of the street jumping up and down doing jumping jacks trying to flail this guy down. Totally embarrassed myself! Pioneer Auto is waiting for my vehicle to be dropped off by this guy. I called his number 2x and texted it. Both went unreturned. Called another one of A-1's numbers. Went unanswered as well. Called off a different number and they answered immediately! Said that I have to call Geico back because "they waited for me" and that they cancelled the order and tow and I'd have to call back Geico again to request another one. Ridiculous. Have been on the phone for the last 30 minutes with Geico and about 2 hours dealing with this today. A-1 is the only contracted tower with Geico in the Oak Harbor area. Geico said they shouldn't have been here til 315 pm and he came at 254 pm. They said he had to wait for me until 315, give me a call or Geico one. I'm telling you it's all documented on Ring video. Not even a full minute between him knocking on the door, me coming out, and him driving away from my driveway. Not ok. Beyond petty, I did nothing to these people. And Geico said I need to document all of this, because guess what? The guy cancelled the tow but STILL got paid by Geico. Now my car is broken in my driveway without a tow, and I can't find someone to tow my vehicle til Monday! I did absolutely nothing rude or mean to these people and for them to do this and treat someone like this - for what? I told him I could barely hear him on the phone today when he had a bunch of people talking around him? That's the reason to act and behave like this? And now I have to do 2 reviews with Geico and on here? Totally petty, and a waste of time. I don't know why people in the Oak Harbor area are so beyond rude, unaccommodating, and just plain mean but I'm so sick of it. Lived in 10 states and this area is probably one of the meanest/ rudest in the country. Not ok. Now I'm upset, Geico is upset, and for what reason? Was he trying to scam us or just try to make our lives more difficult? If he didn't want the job or to deal with me for whatever reason he shouldn't have accepted it. Geico just tried to get them to come back and do the tow and he refused because 1.) he said I didn't come to the door when he knocked (not true based off of the Ring video - literally 45 seconds between him knocking and me coming out), 2.) he called me earlier and because Geico said my car had collision work he is refusing to take it allegedly and he is refusing to take any future jobs from Geico or me. Ridiculous. Hope karma does justice. Update: looks like he's done this many times based off the reviews on Yelp and Google! So I know it's not just a "me" issue! The auto body shop said this is how he is too and they don't recommend him. Just a shame! And he allegedly destroyed people's bikes and threw things in their yard throwing a temper tantrum for whatever reason. I came outside and both my trash cans were slammed to the ground and damaged which they've NEVER been in the 2 years living here. Either he hit them with the tow truck or threw them down! Now they're damaged! The garbage people would've NEVER allowed this nor would my neighbors! Every other trash can on the street was standing up straight! Both my regular trash can and recycling were thrown down by this man and it's caught on my neighbor's Ring camera as well! I'd like to file a report on this man. There is NO REASON whatsoever to behave like this or treat another human being like this! Especially someone that was nothing but kind and respectful to him to begin with! Absurd! I'd like to call the cops and report him because this is a common problem with him judging from the reviews. You don't destroy another person's property! Maybe it's a blessing he didn't get in my car and drive my car. But man. I understand he mate hate his life but no reason to take it out on other good people just trying to get help!

So thankful for Deception towing. Came out on Easter Sunday and helped us get a car that was stuck…read morein our yard. They did it quickly and were very courteous and patient. Highly recommend them.

Kevin showed up within 15 minutes of my call. He was very professional and courteous. I can not…read moredescribe how friendly and helpful he was. I have dealt with towing companies before and have never had such a delightful experience in my life and I am 71 years old.

Made an appointment, they never called, never showed up, poor customer service, not recommendedread more

I spoke to an old man (Richard) who took my information on Saturday to tow my wife's vehicle on…read moreSunday, from my house to a service shop. On Sunday, the pickup time came and went with no contact. 30 minutes after, I called to ask what the status was and he told me that he forgot about it. When I asked what he plans to do about it, he began yelling at me like this was my fault for his inability to run a business in a professional manner. If anyone is looking for a towing service, stay away from this extremely unprofessional service provider.

Excellent service at a great price! Earl was a pleasure to work with...down to earth and really…read morewanting to help. Really thought I would be paying a lot more. Recommended!

Not only was he super quick to respond and come out when I called him with an "sos" on Memorial Day…read moremind you, Earl saved me the time, money, and stress of towing my dead vehicle to a repair shop. He actually popped my hood and had a look at what was going on, gave my car a good jump, and the rest is history. He's an honest and good man, and I can tell his heart is in his work. I won't use another tow company ever. Thank you Earl for being so awesome!

I HIGHLY recommend A&A Towing. Seriously. Great service and genuine people. Especially Ahmed! I…read morecame to this page expecting dozens of 5-star reviews, but I'm hoping that this review puts them on the radar, as they so deserve. I called AAA, and the first tow turned down my call realizing that I needed to be towed 75 miles--after I already had to wait 90 min. After multiple other attempts, Ahmed from A&A decided to take the call and go 45 min out of his way, since he remembered hearing my service request 4 hours prior while he was completing another tow. He literally went out of his way knowing how far I was stranded and didn't want me to have to suffer on a Sunday. Welcomed reminder that there's really good people in this world. The tow itself was also 5 stars - everything went smoothly. He had a truck with a truck-bed which my AWD vehicle required. Had great conversation the entire way, and calmed my nerves during an otherwise stressful day.

Mr. Raymond had an agreement with my son and me to transport a vehicle to Jacksonville, Florida, as…read morehe stated, "has a regularly scheduled pickup in South Florida and this would benefit him by not running empty to Florida." A good faith deposit was given to Mr. Raymond for the services. We were notified a few days before the pickup date by Mr. Raymond that his mother had passed away and he would not be able to provide the services we requested. I have contacted Mr. Raymond regarding the refund of the good faith $1000 deposit. He has since blocked my calls and refuses to discuss the return of the deposit. I am eager to resolve this issue and would hate to assume any ill intent. Mr. Raymond, you have my phone number; please call me to discuss this matter.

For the first time I was referred to this business! I thought I would try them to see if they were…read morehonestly one of the top places! I needed my vehicle towed now. I called them and in five minutes. They're on the way to pick up my car! They responded to me immediately! I will definitely recommend them to my family and friends. I was truly impressed, you will be too!

Worked with Ben and he was amazing! He was able to coordinate a time to pick up my vehicle and I…read moredidn't have to miss work! He was very kind, patient, and accommodating. He communicated and gave etas throughout the entire process. He even sent me before and after photos to confirm drop off. Great and easy process!

Wow they were fast!! Very happy with their service, he put it right back in my parking spot…read moreperfectly, so happy, i will always call them!!!

Dan is the MAN! My BMW alternator went out right on I-5 Northbound in Seattle. He was on his way…read morewithin ten minutes and got to me as fast as he can! Very grateful! Hooked my car up fast and we were on our way! Great guy and service! Highly recommend!