Hi, I was towed by Dick's and the driver's name is 'Jerimiah'! He is fantastic driver! I am a 81 year old guy and I live in a seclude place down a 1/4 mile gravel road almost like 'off the grid'. When we started this journey, I was thankful that Jerimiah agreed to deliver my vehicle at least to the end of the 'flat part' of my gravel road which is before it started down a steep hill with a twist and sudden uphill turn at the bottom. But, when Jerimiah saw the tricky part, he said "no problem" and continued on! Wow I was 'really' feeling thankful that my vehicle was at least going to be near the 5th wheel trailer I live in! But then, get this!, when we was at least near my trailer more less in my yard, Jerimiah could tell that I was trying to figure out if I had a better spot closer to my 5th wheel trailer, but really 'i' was not wanting to 'ask' Jerimiah to spot it even closer to my trailer because of all the obstructions. Then he just popped up and said, "are you sure you don't want it closer to your trailer, because he said, "i can turn around and back in and place it where you 'normally park'! This meant he had to turn around in the narrow gravel road and miss all my other vehicles and big steel shipping containers and trees!! Well, I said, "if you can do 'that' then I will close my eyes and say 'yes', and that I would be 'so Grateful'! Jerimiah said, "no problem!" Dang!, he turned that big truck around so fast I could not believe it and then he backed it into 'absolutely' into the perfect position where I always park and thus where I will have good access for working on it!! I said to myself, "thank you Jesus" and I tried to give him a tip! Jerimiah being 'upstanding' young man would not accept my tip and just said to "call Dick's again If need a tow in the future!" I shook his hand with both of my hands, and I watch his truck drive away until he was out of site because I was so appreciative. By the way Jerimiah was so 'upbeat' and 'jovial', and we found common ground for good conversation as he drove to my place. What a great experience it was at midnight in the rain and cold, considering the fact that I broke down on the freeway and 'did' have to call for a tow! Dicks service is the 'best'!!, but I knew that 'firsthand' from the past! THANK YOU, JERIMIAH! GO DICK'S TOWING!!! Sidney Treherne, Arlington, Wa. read more

Needed a tow on Camano island. Driver was quick to respond and attentive, and careful in handling my car. read more

I called Dick's Towing today for assistance in towing my car. I knew they had been busy because of a call I had made yesterday to inquire about my need for a tow. The two women who answered the phone were calm, respectful and answered my questions (both days). When I called back today to schedule I was told the current lead time was about 3 hours. I was happy, as it was less time then quoted the day before. THEY ARE BUSY!! Much to my surprise I received a call from Nick within the hour of my phone call, letting me know he was on his way to pick up my car. Nick is a young man (to me), who was efficient, patient, and with an attention to detail. He was courteous, respectful and completed the job in a timely yet thorough manner. He definitely checked all the boxes with how he handled himself, my vehicle, the Company vehicle and his polite respectfulness. I will always call Dick's because of my experience with their employees. Hope you read this Nick, "You Rock!!" And the women behind the phones - as first contacts for people who are mostly in some distress, you manage to ride the wave and stay calm "in the storm". The best kind of employees. I guess you could say "I can't say enough about Dick's Towing." Thank you! read more

My insurance company contacted another towing company for lockout assistance, 911 vehicle rescue, and they cancelled after their eta had passed. Then they contacted Dicks Towing who had an hour eta. I called Dicks Towing and let them know that my truck was running in the driveway. They said they would note that and see what they could do. 5 minutes later the phone rang and the driver said he was on his way. Turns out that he was just getting off a long shift and still made time to come to our rescue. Thanks to Dicks Towing Stanwood, Washington and the considerate driver. read more

Dicks towing is located in Stanwood. Car was in Camano Island. Needed to go 8 miles in Camano. Got charged 140 dollars. Now I know why they're called "Dicks" I wont ever use them again. Id rather push my car before i call them. read more

Today we had one of our kids lock their keys in their car while it was running so I called AAA. Within minutes I got a call from the driver who was very nice and courteous. He got all the information he needed and was at our home fairly quickly. He got the car open with no problem, we got excellent customer service. It was a great experience and we'll be using them from here on out when needed read more

I had to have my truck towed from Mt. Vernon to Stanwood tonight, Dicks Towing did a great, professional job. My Driver, Michael (Driver 457) did a great job, was friendly and enjoyable. He really helped make a difficult situation more tolerable. Thank you! read more

Flat motorcycle tire in the middle of nowhere on I-5 on a Sunday evening. Service was prompt, efficient and friendly. Made a crappy situation much better. read more

Don't pay any attention to their 1hr or less rap. Called them back after an hr and 20 mins and they put me on hold while an automated voice "guaranteed it would be an hr or less if I used Dick's towing" when I asked the receptionist about it she simply said it wasn't always possible and it was busy I ask why they had told me within the hr the first time I called if she knew they were busy she repeated they were busy and would be here in 15 mins. 20 mins later no truck...... read more

Dicks Towing is always professional, have great customer service and really quick. I have been using their services for about 14 years and have recommend them to friends and family. read more

Yep...there that good. Quick qithin 30 minutes and off to the dealer