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Joelles Chihuahuas

5.0 (2 reviews)

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Susan's Bed and Biscuit - Remy on Susan's lap.

Susan's Bed and Biscuit

(30 reviews)

Words cant express my gratitude towards Susan. New to area I was taken back by the high cost for…read moreDog care. Good gawd man most places are charging $45 minimum a day. Ummm, for $225 a week that better include training! Obviously folks in the area are willing to pay high prices for their baby!?!?!? Susan doesn't take advantage of those who require her services. Before even bringing Bella she sort of interviewed me over the phone. Wanted to know our dogs needs, current shot status and temperament. Also, ask to see proof of shots. Located close to the heart of Paso Robles its very convenient for our needs. Bella truly loves Susan and her home. I swear Bella is depressed when she doesn't go to Susan's house! Hahah Give Susan a call if you need dog daycare. She is willing to work with her customers needs. We are beyond thankful!

This review is very difficult for me to write. We boarded our 1 year old yellow lab with Susan once…read morebefore and that stay had gone well. He came home filthy, but that is to be expected. We decided to board him again for the weekend we were moving from Paso to SLO to avoid having him underfoot with the movers. When I picked him up on Sunday he was standing at the gate with a sad look in his eyes. He jumped into the back of the car as fast as he could and immediately began crying. He was caked in mud so we took him directly to Lemo's pet store for a bath. He cried the whole way there. I was shocked because I have never heard him cry like that before. Susan mentioned that 2 of the bigger dogs had been obsessed with our dog and they "played" a lot so I thought he must just be really tired. During his bath he cried the entire time. As the mud washed away I was sickened to see mud crusted/bloody sores all over him, along with a bite mark on his neck. Then I noticed the bottom of his paws were blistered, swollen and raw. My poor baby. When we got home, my fiancé called Susan to find out what had happened. She played dumb and said the two dogs were chasing him around and trying to bite his collar. She separated them for a bit and then let them at it again. My poor dog was bullied for 3 days and she did nothing to keep him safe. As for his paws... it was 108 in Paso that weekend and the vet said his paws were burned from running around on the hot concrete. Her response was that she has shade for the dogs. Well apparently, her little shade tarp is not sufficient. I imagine my poor dog doing anything he can to get away from the other dogs and sacrificing his poor paws in the act of trying to get away. Our poor dog has been so traumatized that for the first 3 days he was home he would startle and start barking aggressively at any small noise. I know Susan means well and would never intentionally let a dog be hurt, but it has been heartbreaking to see our dog suffer from staying at her kennel. It seems like maybe she should charge more and have fewer dogs so that she is able to manager them better. All I know is that my dog will never be left there, or at any kennel again.

Joelles Chihuahuas - petservices - Updated October 2026

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