Being new to the area, I've found that most Drycleaners are subpar - stain removal non existent and really poor pressing. A co-worker referred me to Joe May Cleaners. They did a great job stain removal- they removed a stain that other Drycleaners ( even my favorite Dry cleaner) could not. Impressive... No disappointments - nice to find a new drycleaners.. read more

Friendly people, efficient and quality work. Highly recommend. I started coming here when my other cleaner closed and was happy to find a worthy replacement! read more

Horrible place to work for. They hired me on for a day and let me go without reasoning. On my only day the person training ran multiple red lights and we home while delivering. And worst of all I wasn't paid for the 9 hours I'm owed for that day. read more

Very kind people who always do a great job with my suits. Quick turn around and very delicate care taken.

Never again. Joe May is the closest cleaners to me, as in I can walk across the Peachtree Battle shopping center to it, but NO. Why? Today, I paid $91.85 (yes, you read that right) for a dress and eight "blouses" - are you kidding me??? Oh, and I got a phone call a few minutes after I got home with the lady telling me they'd forgotten to tell me one of my items wasn't done yet because a stain on it made them need to re-do it. But she assured me I'd already paid for it. You think? (Oh, and I took my stuff on Tues and "standard" turnaround was Fri after 6pm - most places will do it- WITHOUT an extra charge as JM does- in one or two days - good thing I didn't go for the quicker version - who knows how much that would've cost me?!) #fail read more

By far the worst service of any dry cleaner I have experienced in Atlanta. Dropped clothes off at 5:30 on a Wed. Earliest pick up after 6 on Monday? Went back on Monday after 6 half of it was not done. Wanted me to come back after 6 the next day. Had to complain to get it next AM. Witnessed them tell a customer in front of me who was dropping clothes off after 6PM on Monday that first pick up would be after 6 on Friday. She had to ask to pick them up Thursday? 4 days? They claim that is 48 hr service. It is a shame that me new neighborhood has the worst Cleaners. read more

Best of Buckhead. Joe Valet is super dependable and very customer service oriented. I go there in the morning to drop off my clothes and get a ticket. In the evening, I come and pick up my clothes, am greeted with a smile and pay for my clothes and wished well. The people who run the business are very friendly and best at giving the top notch customer service deserved. Drop off the clothes before 9 am and get the clothes all nice and fresh neatly pressed in the evening on the same day. I would not trust going anywhere else. Keep up the awesome work Joe May Valet! I went here for the year I lived in Buckhead and everytime I went there, I was greeted with a good morning hello how is everything going and in the evening, was greeted with a good evening how is everything going your total is this. Paid and left with clean clothes. read more

This is by far the worst customer service and clean job I have ever experienced in dry cleaning. Not only did my ties not get cleaned, but they were burnt. The "manager" there said that there was nothing they could do but try to re-clean it. When I said I am not going to pay for them, that's when things got out of control. Why would I pay for something that is worse than when I brought it there, not to mention ruined? Long story short, we agreed on half price. Once I paid they gave them back to me and said they were not going to re-send them out. I couldn't believe it. I told them I would have paid nothing if I knew they were just going to give them right back to me. Would you pay for a haircut if they butchered it? No. Even after speaking with the OWNER of the company, he refused to do anything. Over $7!! The money is not even the issue, it is principle. There are so many dry cleaning companies everywhere, and to lose business like that is pure stupidity. They have lost a customer forever, and hopefully many more after I email blast every person I am connected to in the Buckhead area to never use their store, ever. SAY NO TO JOE! read more

Joe May cleaners are the WORST. Totally unfriendly, charge extremely high prices, and about half the time (I'm being generous here...) are late. It's unfortunate that I live within walking distance of such a poorly operated dry cleaner when the rest of Ptree Battle shopping center is excellent. Ill be going out of my way to give my business back to Sig Samuels where I can trust the prices and friendly faces. read more

First of all, I was not thrill that the dry clean cost for a coat is $15.99 which is expensive and it is also $2 more than other Joe May locations. Secondly, my dry cleans did not come back on the date that was promised to me. This place looks very disorganized, workers didn't even know that some of my items did not come back. I will not go back again. read more

Never EVER again!!! Not only do they offer some of the worst customer service I've ever encountered, the prices are outrageous.... I just picked up 11 items (mix of men's women shirts slacks etc) and was charged over $100. The lady working the cash register was extremely curt and rude, I felt extremely insulted by her demeanor and tone. Like many of the other reviews, it is such a shame to live across the street from a cleaners you don't want to do business with. I would not recommend this place to my worst enemy. read more

Absolutely the worst dry cleaning experience I've ever had. Dropped off a dress to get a white wine stain out. Sabrina in the buckhead location is incredibly unprofessional and made me pay 13 dollars for an un-cleaned dress! When I said I wasn't paying as I did not receive any services she threatened to keep my dress. Will NEVER go back. Would give zero stars if I could. read more

I tried to use a groupon and they gave me a very hard time about not showing beforehand. So I left and next time I took the clothes I showed them the group on ahead on my mobile device. This time they said they couldn't take it until I brought the hard copy in. I left once again and came back with the paper copy. I took the exact same clothes to be cleaned and they gave me an estimate of the cost. It was around $30 which was the amount of the groupon. When I picked up the clothes the cost jumped to $45! I inquired about this with the employee and another employee came out of nowhere and starting yelling at me saying the amount she gave me was just an estimate and she knew she told me that when I dropped the items off. The employees were rude every time I went in there and they have zero customer service skills. I will NEVER use them again! read more

Very expensive, horrible service, and they ruin your clothing! DO NOT PATRONIZE THIS BUSINESS. Yes, they've been in business 70+ years but apparently they are stuck in time. They destroyed several of my items and then didn't even have the decency to pay for them. The owner insisted he did what the label specified but apparently a little more TLC was required. He is also very rude and nasty! There are so many options when it comes to quality and reasonably priced cleaners in Atlanta but this is not one of them. Don't be another victim!!! read more

The employees in here are clueless and only make a move AFTER they call the BOSS @ the plant aka the "slave master". The prices are ridiculous! After reading other reviews I agree this place is terrible. They severely ruined a shirt and then sent a note blaming the manufacturer only. In other words, this place takes absolutely no responsibility for their mistakes. Oh, they don't pay for damaged items either. On another note, they still use the chemical Perc which is very toxic therefore most cleaners have stopped using the solvent all together! Please think twice before trusting this cleaners with your clothing. read more

I was in the market for a dependable and honest dry cleaner for more than a decade after moving to Atlanta, and finally came upon Joe May Valet in the last couple of years. The bottom line is they are outstanding. They get tough jobs done, they are honest, pleasant, fair, reasonably priced, and don't lose or ruin items. If you are looking for a dry cleaner that cares about all facets of the customer experience, these guys are the easy choice. Nikita, an associate in the Buckhead office, is always very friendly and full of energy. She makes what is typically a mundane chore of dropping off or picking up dry cleaning an enjoyable one as hard as that may sound. You should check them out as you are most certain to become a loyal and satisfied customer like myself! read more

Joe May is a very dependable dry cleaner with a friendly, efficient staff. They offer a few perks that I have never seen at other dry cleaners, like Delta SkyMiles and they generally get your order turned around in a reasonable amount of time. There are plenty of cleaners in Buckhead that are faster and probably cheaper, but Joe May is dependable and honest. read more

This is a letter I wrote to them back on 02/2013: Dear Sirs, I picked up my clothes today Tuesday, February 12, 2013 at 12:10pm. I had 17 pieces of clothes. When the attendant rung me up she said that the total was $108.90! I asked her if she was sure that this was the correct price. It was $108.90 for just 17 pieces of clothes? She said yes, that it was because I had 12 pieces that were dry clean and 5 shirts. I told her that this was a considerably high amount to charge because even the dry clean pieces were just other shirts and dress slacks. I asked if I could speak with the manager or the owner about it, and she said that she was the manager. I didn't realize she was the manager because when I get there, she was just sitting on a stool and playing with her cell phone. She told me that it was because this cleaners does some things that other cleaners do not. What exactly is that? Clean and press them like the rest? She said that it was also because I had them in hangers. I told her that the cleaners next door to me only charges $1.99 per piece, whether it's dry clean or pressed and I get them in hangers all the time. She said that the area we were in was high. Well the area that we were in is Buckhead, which is where I live, and the cleaners next door to me that I was referring to is also in Buckhead, no different area. She said that the only thing she could do for me was to remove special handling charges. So I asked what kind of handling charges? She said that it was because they were scheduled for pick up on a Monday and placed in hangers. I told her that I had not asked for any special handling and that I just wanted them whenever they were ready, but never expected to pay extra for "special handling" that I was not informed about and that I never requested. In addition, the lady that took the clothes in the first place, seemed to be annoyed with the fact that I was there dropping off clothes, as if I was bothering her from what she was doing before I got there. Instead, she should have explained what the charges were going to be. The only time she was nice, was when I left and she told me to have a good day, but during the time that I was there, she kept moving everything around, and kept moving out of the way for the other attendant to help another customer, as if the other customers had priority before me, making me continue to wait as she would get out of the way for the other attendant to help others. This very rude, but I never said anything, other than just wait patiently. She seemed to be extremely distracted because she counted my clothes 4 different times! I couldn't believe she had to re-start counting them so many times. I also know that I may be at fault for not asking how much it was going to cost in the first place, but the attendants should also let the customer know if items are going to cost different prices and/or if any "special handling" is going to be required/charged. I felt comfortable not asking because the first time I had been there, I had taken 20 pieces of clothes and the cost was about $60.00. That seemed very reasonable to me which was about $3.00 per piece. That first time that I was there with more pieces was even lesser of a cost then this 2nd time around! I had 3 pieces less, but yet it was now a higher price! The manager noticed that I had a $5.00 coupon in my hand, so she said that since I had a coupon, that it was going to bring the total down to $103.90, like if that was a really big discount. So she said that she would remove the special handling charges and when she was done, she said that it was a total of $97.90. That was still a very high price to pay for just 17 pieces of clothes. I could have practically gone out and just bought new clothes. I was tempted to leave them there because I was so sickened from the cost. However, I went ahead and paid the $97.90. The manager said that I could contact the owner who is out of a different location and she gave me the number. I called the owner, Mr. J. C. Strickland at 404-292-8440, but a lady who answered said that he was not in and took my name and phone number, and said that she would let him know to call me back. My call was not returned. I hope that I am credited a reasonable amount back onto my credit card because this was just way too high of a price to pay. I know this is a business, and rent for that location has to be paid and staff and bills have to be paid, but I must tell you that this was an outrageous amount of money to pay for just a few clothes. Overall, I'm sorry to say that this was just a horrible experience for me, to say the least. I will certainly not be returning to this business again. If I could give them a quarter of a star, I would, this place does not even deserve 1 star. read more