1. Joe Hughes Roofing

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Westerville, OH

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Joe Hughes Roofing

1.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Joe Hughes Roofing

Gutter cleaning

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7 months ago

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Professional Gutter & Drain - Gutter Guard

Professional Gutter & Drain

(31 reviews)

I contacted Professional Gutter & Drain after noticing an elbow on one of my gutters was leaking…read more The team quickly called me back and explained their pricing, which I feel is fair. They were pretty backed up due to the weather but were at my house within the time quoted which was two to three weeks. The crew arrived as scheduled and were very professional. Not only did they fix the issue I called about, but went above and beyond to make sure everything was in working order. They actually fixed some additional issues and were done within an hour! They were very honest and explained what needed fixed now and what could wait. I highly recommend Professional Gutter & Drain.

Updated 10-05-2026:…read more Was the work completed? No. Did that stop them from filing a lien? Also no. The workers were great - they got in, they did most of the work. But then they missed the higher up gutter and didn't connect it to the lower gutter (something specifically called out on their FIRST VISIT and discussion of work to be done, and a FOLLOW UP EMAIL where they said "yes, we will do that work.") Plain and simple, it's a gamble that you'll get what you paid for, but at this price, I had bigger gutters/downspouts and leaf guards added for less than other companies wanted for just a leaf guard. But the inability to complete the contract and then demand payment when I can't afford a lawyer? Does NOT leave a favorable feeling. Update: so they were paid in full - after the lien was filed, before their work was completed. Now they're demanding $200 extra to remove the lien, saying "it's in the attached invoice" - which it is not. So they filed a lien BEFORE work was completed, they were paid IN FULL before work was completed, and now are hassling me over $200 that they claim is in the "attached invoice" (hint: it is NOT in the invoice!) So - I'm going to say "not worth the hassle" and seek someone else. Maybe I'll get it resolved this year, who knows.

Joe the Gutter Guy

Joe the Gutter Guy

(4 reviews)

I asked Joe for an estimate for cleaning out my gutters and putting on gutter toppers. He brought…read moreout his product and he gave me a price for both jobs. He was half the price of the big national companies. No hard pressure to buy. I had him do the job and he did it well. No mess on the ground. Now, I will wait for the next big rain to see how they hold up. Very easy to work with Joe! Quality service!

Well... A bunch of kids showed up, splashed water around and squirted the hose at the neighborhood…read moreurchins (kids of neighborhood dope dealers). When they saw the look on my face they cut it out and got back to the job. I guess. Hard to say because two weeks later, when a hard rain came the gutters overflowed massively in the same places they'd BEEN overflowing. But the brats had such a great time in my yard one returned a week later with the longest garden hose I've ever seen, connected it to my outdoor spigot (which I stupidly neglected to shut off from INSIDE) and dragged the hose through my fence and down the sidewalk, water spewing everywhere. It's just dumb luck I happened to be doing laundry in the basement and HEARD the water start up in the pipe. I immediately shut off the spigot at the indoor valve, went outside, and let the kid know I was not PAYING for his party. His father was sitting on the porch watching. Lord knows what my water bill would have been had I not happened to be home. Yeah, when you're working on a customer's house it's not good to use their water to squirt someone else's kids in the customer's yard. Nice kids (the kids on the job) but I'd recommend hiring grown-ups with some focus.

Russell & Sons Gutter Services

Russell & Sons Gutter Services

(3 reviews)

Update: he never apologized to me but will do so on a public forum. $400 is not a sufficient amount…read moreof compensation when I need to buy and install all new gutters again. The preference comment, one side was actually done correctly, but the other three were not, so the preference statement doesn't make any sense. Also, I'm the customer, it should be done by customer preference. States it was done to code but Knox County doesn't actually have any building codes. I don't feel safe having you back to my home after the way you spoke to me on the phone and I don't trust you as far as I can throw you given your treatment of me. How does someone run a business and yell and be disrespectful to a client when calling about an issue, then turn around and act differently online. Any issues that were encountered given I have an older home should have been addressed in the very beginning when you came out and gave an estimate. This is no way to run a business. Again, you only responded to my complaint after I posted publicly. I don't trust you to do any work on my home. We were going to hire you for the gutters for the lower part of the house and we were going to hire you yearly to clean out our gutters. You have lost repeat business due to how unprofessional and aggressive you were to me and how disagreeable you were to even hearing that there was an issue. You definitely hung up on me because you were angry and didn't make an attempt to call back. It took us years to save up the money for new gutters. You have no respect for other people's time, money, or property. I have been in tears over the whole ordeal. You also refused to send me the warranty but again, since I mentioned it in public, you decided to finally share it with my husband. I shouldn't have to go public in order for you to do the right thing by your customers.

Don't trust this company. They don't know how to properly install gutter clips and they installed…read moremy gutters above the roof line so water was pouring down behind the gutter when it rained

Joe Hughes Roofing - roofing - Updated October 2026

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