I learnt today that Joe Gray moved to Oregon. I have to find a new plumber because Rancho Water emailed me there is a leak somewhere. read more

Horrible ...Rip Off......Stay Away. He came to one of my rental properties to look at a water heater. My tenants told him to call me regarding the job and cost before proceeding. He never called me ...and did the work without my authorization..... then charged me $1,768 ....which included $850 in labor. According to my tenants he was there just 3 or 4 hours. Then without my knowledge or authorization of him doing any work up front he called me for payment. This is the exact opposite of being an honest business owner .....so please beware. read more

We are doing a full kitchen remodel and had to shut off the house water. Thats when we discovered the outside gate valve was bad. I had a recommendation for Joe Grays Plumbing. I called a left a message and Joe called me back. Joe came out and quoted me a very fair price to replace the gate valve and to finish plumbing the kitchen sink. Now we are back up and running. Nice to work with a fair and professional plumber. Thanks you. read more

We've had Joel over twice in the last year for help with toilet problems. Both times he was over at our house quicker than we thought; same day but quick! Both times the problem was resolved quickly and efficiently. As we all know the cleanup is a necessary part of the service call and each time the bathroom was left in a clean, no smell condition. Hats off to Joel Gray! Rich in Temecula. read more

This guy is the best. He cares and is very knowledgeable. He makes himself available very quickly when you have a problem. Pricing Is Fair and he gets the work done no fuss no muss. Highly recommend. read more

Can't say enough good about this guy, I called him and he came out right away and charged me a very fair price with a great job! thank you Joe grays plumbing read more

We had a pipe burst the day before moving out of a rental and my husband called Joe Gray's Plumbing and Joe came within 15 min. He fixed the pipe in 5 min and was all done! All very reasonably priced. The lowest quote out of every plumber we called. Joe was very prompt professional and courteous. He did the work on a moments notice happy to do it and smiling. What great customer service and a breath of fresh air. Thank you Joe! We will definitely recommend you in the future! read more

Turned off the valve by front door to the water that is designated for house while we were on a quick vacation in case a pipe were to bust in the house. Turned the outside valve on it back on and the valve broke so we didn't have water to the house. Called him today and within an hour he was here and replaced the valve. Such a nice guy read more

I had ventilation problem with my water heater and I called Joe Gray. He came and checked my water heater for less than a hour but he charged $165. Then he changed his mind and asked for $135 with a $3 discount because I only had large bills. Overall, I believed that he's overcharged for the work. I would recommend calling another plumber if I ever run into any plumbing issues. read more

Joe Gray whined the whole time he was here - he had some kid with him that knew nothing but we somehow ended up having to pay for him. He charged us over $300.00 for a half hour work. We had the parts. Then what he fixed started leaking (it wasn't a leak originally) so we called another plumber that actually fixed the problem and told us that what Joe Gray did caused the new problem. I wasn't going to say anything but 2 of my neighbors just had the same complaint about overcharging and whining. read more

Called on Labor Day weekend and Joe actually answered the phone. He had Adam call me, after the holiday per my request. Adam called and we made arrangements for the following day. Very professional, pleasant, and didn't mind me hanging over his shoulder and asking questions. I would definitely recommend them to others. read more

I would not use this plumber to install or repair a water heater. I had to get a new water heater which needed an adapter. This guy could not seem to understand how to install it with this adapter. I called the manufacture to get instructions,But he really messed it up! I had to call another plumber to get it fixed correctly and this new plumber said that what Joe Gray did was actually dangerous. What a waste of money! read more

Recently had a leak that needed to be repaired. The plumber show up within three hours. Fixed what was a pinhole leak a copper pipe 1/2". Under our manufactured home. He was here less than 2 hours charged nearly $ 700.00 . OUCH!!!!! I do not recommend this plumber for anyone. I called Joe's Plumbing and complained about the labor rate and I will report he offered a discount which was greatly appreciated. However it was no where near to being fair. read more

Called Joe for help. I replaced the hot water heater relief valve on my hot water heater . The water heater drainage tube continued to drip . Can you say "Rancho water tier 4 pricing? " Joe figured out the water reducer valve was not working, 150 psi on the pressure reading. Joe replaced the "BRASS " valve and the pressure read 75 psi, which is recommended for a residential home. Keep your old "BRASS" water reducer a new one cost $100.00 You can have your old one refurbished for your next replacement for a fraction of the cost of a new valve. read more

I recently had a plumbing issue with a leak in my main copper water line into my house. I called Joe Gray and they were very prompt in sending out a very courteous and very knowledgeable young plumber named Adam. He immediately diagnosed the problem and made the necessary repairs in a very timely and professional manner. We were up and had running water, (again) in no time. He did such a great job and I was so impressed with his level of knowledge and work ethic, I asked him to place a valve in my shower that I had been procrastinating about... Again a very fast and quality job was performed, and all at, ( what i felt to be) a very "reasonable" price... I just had another plumbing issue today, and again I called Joe Gray's Plumbing and again Adam arrived in a timely manner and resolved my issue very quickly... After two recent quality and satisfied encounters with this company, and especially Adam, I felt compelled to write this review... This is a very professional, family owned, "old school" company that i would encourage anyone in the Temecula, CA area requiring plumbing services to contact this company...:-) Regards, JH read more

Thanks so much! Adam is the only plumber to actually look at the water heater and figured out the pilot light had gone out because of the venting. I now have hot water and didn't have to replace the whole thing. I will be going to on-demand tankless soon, and Joe Gray's Plumbing is going to do the work for me. Very trustworthy. read more

Joe came to reconnect all of our kitchen sink guts after we installed Corian Countertops. We thought this was something we could attempt ourselves and began the work but we soon realized with the difference in sink depth we needed to call in a professional. Joe and his apprentice were kind, hard working and affordable. Thank you Joe for fixing my sink! I actually enjoy washing dishes now that the sink works again. :D read more

We recently had a problem -- at the worst possible time! Our home is on the market, and yesterday we noticed the upstairs toilet was leaking with water coming down on the living room ceiling. We had a potential buyer scheduled for the next day and needed to get this fixed. We called Joe Gray since we had used him on another problem a few years ago. Apparently Joe is semi-retired and Adam is taking his calls. We were a little concerned since we had always dealt with Joe in the past. Not to worry, Adam is just great! He said he'd be at our place by 5pm, and was right on time. He had already picked up a replacement toilet. Within an hour, the job was done perfectly. Getting same-day service, quality work and a reasonable price all scored big marks with us. In addition, Adam has a great personality and seems like the kind of guy you'd want to hang out with. I just hope he gets home once in awhile to enjoy his family :) read more

Had to call him out to replace a faucet after I had tried to do it myself to "do it yourself" - sometimes old houses just don't want to agree with the homeowner and things go awry. (Seems like more often than not for me). I called around and Joe was the only one that could make it out on a Friday afternoon before 5. He fixed my problem in less than 45 minutes, making me feel like _ _ _ _! But, he did an excellent job, nice guy with super service. read more

I was going to give them 5 stars, but then I had to call them out again for THE SAME PROBLEM, which was a clogged kitchen drain. Granted, this was 60 days after the first visit, but i was careful not to even use the disposal or put anything down the drain. this was probably my fault as I didnt want anything to clog it again. when I dumped a pot of water down, it clogged and backed up the same as before, so I called Joes AGAIN and he sent Adam out again to re snake it. It seems better now, but he still charged me full price. So I paid $250 total to unclog my drain. Fair? maybe, maybe not, but at least they could have charged me half, which would have been fair to me, since it wasnt really cleared the first time. obviously, no tip this time, even tho Adam was courteous and polite about it. read more

Had a toilet problem at 9pm (pretty ugly). Called Joe Gray's number expecting to leave a message....but someone answered the phone and offered to have Joe call me at 0730. And he did! He came over by 0800 and fixed the problem. VERY reasonable rate too. I highly reccomend Joe for any plumbing problem if you want a guy treats you like neighbor. read more

Left message for four plumber only Joe Gray's call back... in need to fix 3 faucet and a toilet, Got everything fix the small day and his price was reasonable...Thank you Joe read more

We were very pleased with the service. He was on time, efficient, and the price was very reasonable. Our two new toilets were installed in about two hours, and we are very satisfied. We will certainly use him again, if the need arises. read more

I called Joe Gray's Plumbing on a Tuesday afternoon to replace a hose bib on our rental property. Joe promptly called me back and the hose bib was replaced the next afternoon. Great service!! read more

Following knee replacement surgery, my wife used the rest room at her physician's office in Temecula after a physical therapy session: the commode was slightly raised (elevated 2") and quite comfortable for m wife aging with mobility issues. I was unable to find the item on Amazon.com or other sites. I had made 3 other alternative item purchases that afforded some comfort but fell short in meeting her satisfaction. So, I asked the office manager where they had acquired their toilet seat, and she happily referred me to Joe Gray's Plumbing. I contacted the plumber, and he quickly returned my call, asked if my toilet was oval or round; I checked and replied "oval", and he said he'd get back to me soon for installation. He quickly recalled, gave me, I believe a quoted, installed price of $182 with a tentative installation date predicated upon product receipt. The installation was subsequently changed and upon providing my home address (a rural community 26 miles from the doctor's office), the plumber replied that he thought I lived in Menifee. He later suggested that the seat be dropped off at the doctor's office with a total invoice price of $181 (material: $131, Labor:$50). Concerned about an installation problem for me, I questioned the complexity and was advised it was simply using hardware like the existing toilet seat. During a subsequent call after pickup, it was revealed the product was found on Amazon.com, and upon request, a part number 2L2150T was provided. Researching the P/N on Amazon revealed a product I had previously previewed but as I recall, the picture did not clearly show the elevation points. In my subsequent conversation with the plumber regarding his labor computation he revealed, included in his time of labor was the revisit to he physician's office to take pictures of the commode he had previously installed (rather than using the invoice for the previous order). When queried, the labor charge of $50 also included internet research, and his final drop-off to the physician's office for my pick up. I reviewed the price based on the info the plumber's office provided & arrived at normal shipping & tax total cost of $114.80 as opposed to $131 provided by the plumber, and I thought the $50 for labor was excessive. When asked by the plumber how much of a discount I believed was appropriate, frustrated and dissatisfied, I hastily answered $50 which prompted a response by the plumber that ended the conversation. read more