I had the pleasure of working with Joann to purchase my first home, and I couldn't have asked for a better experience. A good friend referred me to her, and as a first-time homebuyer, I was completely clueless about the process. From our very first phone call, I knew I could trust her. She took the time to explain every detail of the home-buying process and even connected me with a real estate agent who turned out to be one of the best I've ever spoken to.
To start, my funds for the down payment and escrow were scattered everywhere--I had money in savings, stocks, and even a small gift from my parents. I wasn't even sure if I could qualify for a loan, but Joann made it work. She secured an incredible interest rate and deal for me. She carefully went over each option, breaking down the pros and cons, and helped me understand all the necessary paperwork. Most importantly, she found me the best deal and value--not just throwing out numbers but walking me through each interest rate and monthly payment in detail.
At one point, I was short on funds for escrow, and Joann went above and beyond to help me. She thought outside the box, played with the numbers, and even managed to get me a larger loan credit to cover the gap. She didn't have to do that since I had already accepted the loan, but she genuinely wanted to help me, and I truly appreciate her kindness and dedication.
On top of everything, I had to leave for a trip, which put my escrow on an extremely tight timeline. I don't know how she did it, but she managed to close my loan in just 14 days--it was incredible! I wouldn't be a homeowner today if I hadn't met Joann. From start to finish, she was someone I could trust, and I'm beyond grateful for all the help she provided. read more