Called them, scheduled for onsite repair. Nobody showed up, called them again, they claimed it…read morewasn't scheduled for onsite repair. Total waste of time. Just go to your local auto body shop, save time.

Instant response once I submitted request for estimate. Not sure if it's AI but gave a decent…read moreestimate with the info I gave them and one photo.

Friendly staff, timely repair. On quality, I have some…read moreconcerns... The pain match was amazing, no difference between the replaced door and the rest of the car. During the initial review of the car, before repair, I specifically pointed out everything I saw, and thought they were taking notes. When I received the car back, one are I had pointed out had not been repaired (alignment between two pieces), so had to go back for them to fix (didn't require paining, just adjustment, so done in few minutes). Not sure how they missed that as it was easy to see and I had specifically pointed it out. Wondering how they check the car before returning to the customer. The second issue was that they had to replace a wheel that had been scratched. when I received the car back, the steering wheel wasn't straight. From experience, that should be an easy fix (again, how did they miss that during quality check before returning the car??). They took the car to whoever did the alignment, and they couldn't fix it; they said that if they straghten the steering wheel, they lose alignment and if they align the steering wheel is not centered. Carstar simply gave up and said they couldn't fix it. I know a place where I take my cars for alignment, so I asked Carstar to pay foir it. They asked for an alignment quote first, but that means at least two trips, so I went ahead and aligned it (this place said it was easy and very standard, steering wheel is now good and the car aligned). Sent the invoice to Carstar and I don't really have high expectations on getting this reimbursed, after the slow communication we have seen after the car was return upon completing the repairs. My opinion only: it seems thet adertise a lot about the lifetime warranty and how great they are on that, but in reality they drag their feet, they lack a good quality control, and some of the shops they use for "other things" (like alignment in this case) are not the best at what they do.

I had a freak accident occur with my six week old Civic. An umbrella from a local restaurant blew…read moreinto the air and damaged my hood and roof (dents and paint removed). I took my car to CARSTAR where the work started on Tuesday morning when I dropped my car off. They completed the work by Friday afternoon. After inspection the paint matched perfectly, I couldn't even see where they started painting and the original paint stopped. The dent repair was immaculate, I couldn't even see where the original damage was. The staff was super friendly and accommodating even with me picking up my car late on Friday. They were in constant contact with me, notifying my when my car was progressing to the next "stage" in the repair. The only thing that I wished would have been different was the interior was kinda dirty, but maybe body repair shops do not consider cleanup as part of the work? If that is the case, no worries. Nothing was stained, just had to wipe some surfaces down and do some quick vacuuming. Overall I will take my car back to this body shop. Great work all!

Trey and Lori were amazing! Jade was knowledgeable about everything insurance. Quick, kind and to…read morethe point. I was taught everything possible to better understand my estimate and I can say no one has ever done that for me before. My car looks new again and they gave me a free detail.

RUN AWAY!!!! I…read moreattempted to bring a vehicle into this shop for repair for over a week. Caliber made it very DIFFICULT, claiming they needed information that I had already provided. After 4 attempts, in-person visit and phone calls, I expressed my frustration to the GM. She told me to go find another shop to do the repairs and hung up on me. Very unprofessional and incompetent employees.

DentWorks is a fantastic shop for several things…read more From PDR (paint less dent repair) to window tint and clear bra DentWorks is a shop that you can trust. Rolando, Matt and the rest of the team are experienced, professional and answer any questions clients have. They do work with insurance companies on hail claims. They are honest and will let you know if hail repairs need to be done at a body shop. I have used them for personal and client vehicles on many occasionas and will continue to recommend DentWorks.

In addition to paintless dent removal, they also do window tint and clear bras. David and Rolando…read morehave years of experience and I've had work done on multiple cars in the past with excellent results. They've been in business since 1991 and repair a lot of hail damage for new dealerships so they can make your car look new again without any paintwork. Give them a call and set up an estimate appointment.

Mike and his team supported me during my car process of cleaning it up and making a 10 yr old car…read morelike new!

These guys are awesome for auto detailing high-quality work & great prices highly recommend great…read morecustomer service to you had the car done in about an hour and a half

I cannot recommend these guys enough. Great communication through the entire process!!…read more Couldn't be happier !!!!

Brian was so helpful - I walked in to have him take a look and he got to me immediately. Can't even…read moretell my car had a scratch! customer service via text and email was timely and warm and the service was A+.

I got rear ended and went to Caliber Collision for my repair. Cesar was very helpful and…read moreknowledgeable. His professionalism made my experience less stressful. When I picked up my truck you couldn't even see where it had been damaged. Thank you so much for all your help! I will definitely be referring my friends and family to your shop!

Every shop was full but they took us in anyway, took great care of my vehicle and inspected it…read morefast. Kyle is the best.