I had them fix my front bumper after I had stricken an animal on the highway. After I had already paid $1000 for the parts, they said this job would take 1-2 weeks once the parts arrived. Once the parts arrived they called and I dropped the car off. That same week they tell me they didn't receive all the parts which was fine for week one. By week 2 they were able to start painting the front bumper though and still hadn't gotten all the parts. Once the bumper was painted the car sat for about a week while they waited on the last part then they realized they had messed up painting the front bumper. But they were able to get another pretty quick and they got the last part by the middle the week 4. Keep in mind I had to call them to get updates most of the time. They did call me a couple time. So at the start of week 4 they said they would have the car done and ready by Friday. But come Thursday I receive a call saying they lost one of the parts (an under belly panel that isn't small) and would have to order a new one. Which did arrive until Monday of week 5. This is when I called them at about 10am asking for an update. They said they just received the part and would have the car ready. Keep in mind this is the underbelly panel in which I've removed and put back on before and it's take roughly 30 minutes. But come 6 hours later I called them for an update and they said they would be done in 30 minutes. Overall just a really frustrating experience. A lot of false hopes. And this isn't the first time it's happened to me with them. Not great at communicating. Other than that the car came out looking good. It was just a very frustrating situation. read more

I absolutely love this place and won't go anywhere else! The shop is clean, organized, and filled with thoughtful touches that make you feel welcome right away--a true reflection of how they run their business. They treat people with kindness. I was so impressed with how quickly the right solution was found to fix my car--and all within my budget. It was such a great experience I tried to buy the owner lunch! I left thinking, "Wow, it's so nice to find good people you can trust" I'll be recommending Perry and Terry Auto to everyone I know. Thank you! read more

Great repair job to my front hood, my car looks better than before the wreck! Very helpful staff who explained how to drop off my car right after the accident (they have a night drop) and they worked seamlessly with my car insurance even though my insurance didn't officially list them as a preferred provider. Even my tow truck driver gave his approval for picking Perry & Terry. I couldn't have asked for an easier experience. read more

I've unfortunately had many encounters with body shops over the years--all of them unpleasant until now. Perry & Terry is in an entirely different category. They are a pleasure to deal with and they provide exceptional service. Every single person I've encountered at this company has been extremely pleasant, helpful, and knowledgeable. I frankly found this shocking after some experiences with competitors. All of my questions were happily and completely answered at once. All of the issues with the vehicle and every part of the process were clearly explained. This company provides twice a week status reports via text as a matter of course. This is a win-win for everyone. The company receives far fewer customer inquiries and the customers are always fully informed. A large construction truck had backed into us. What seemed like minor damage became far more complex once the front end of the car was taken apart. Fortunately the other party's insuror was very responsive, but Perry & Terry was extremely efficient in submitting the information for two supplemental repair requests so that the work was not delayed. I was also very surprised when they went to Toyota Parts before we brought the vehicle to their shop to ensure there would be no delays while they waited for parts. I've never found another shop willing to do this. Perry & Terry estimated the work would take five weeks. This was very tight for us because we needed the car for guests arriving at that time from overseas. They actually completed the work in just over four weeks, despite the additional issues that were found. The finished work is immaculate and the vehicle operates perfectly. Most body shops act like the insurance company is their customer and treat the owner of the car as an annoyance. Perry & Terry understands who their customer really is and treats them with respect. I would never even consider another body shop after this experience. These guys are terrific. read more

Took my Mini to Perry and Terry for hail damage and dealt with Rick in the front office. He handled all of the communication with the insurance company for the additional costs to repair. Rick sent out updates every Tuesday and Thursday on how the job was progressing. Car was ready to roll in about half the time they said it would take. Excellent work, very friendly and professional. Highly recommend! read more

PROS at what they do! If you need auto body repair work, I recommend this shop because they are professionals and know their business. The time it took was very minimal. I was pleased with the results. My car is an older SUV that needed some proprietary bodywork, and these guys didn't hesitate to take care of it. They knew what to do to fix it. Thank you for the estimate; the price was a bargain. I was happy to pay PERRY & TERRY Auto Body for their services. Their location was convenient for work and shopping. Thank you, gentlemen; I'm grateful for the OUTSTANDING job to make my vehicle look brand new again. EXCELLENCE IN ACTION! read more

Overpriced and inaccurate assessment. Waited 20 minutes for scheduled appt and his comment was things come up. Only used this location as the 6 th ave location is closed. Much more professional at 6 th location. read more

Rick took great care of my Chevy Tahoe to bring it back to its pre accident condition. Communication through the entire process kept me at ease. I highly recomment Perry & Terry for your automotive needs. read more

So I scheduled an appointment here at Perry and Terry to get an estimate on my vehicle. Rick took care of me and the conversation was misunderstood at first on my part as well as Ricks. We spoke further and I stated what my situation was and Rick explained the process of how it works with insurance as well as the repairs. He did an excellent job moving forward and I'm looking forward to getting my repairs done here. Thanks Perry and Terry keep up the great work and communication! read more

After having a horrible experience elsewhere at one of the big chain shops, I brought my car to Perry and Terry Auto Body. What a breath of fresh air! The staff was professional and went out of their way to make me feel valued as a customer. They got me in within a matter of days for my consultation, and then took my car to begin work within a few days after (other shops were backed up 4-6 weeks for comparison). They quoted me a repair timeline, texted updates every few days, my car was ready exactly on schedule, and the repair was perfect--paint match and all. Highly recommend! read more

I had used Perry and Terry on 8th Avenue (which was close to where I live) and was very pleased, so when I needed auto body work again and realized the 8th Avenue location was closed, I decided to go to the Lakewood location even though not as convenient. Rick answered the phone and was very patient and took time with me answering questions. He was able to get my car in the next day. Throughout the repair, Perry and Terry was proactive with communication, pricing, etc. They did a great job. I will definitely use them again, without hesitation, for any future auto body needs. And I will recommend them to anyone who asks! read more

DO NOT USE THIS BODY SHOP!!! We brought our vehicle to them for repairs after a hit-and-run rear end accident. They did an estimate, lost the estimate, lost our scheduled repair day/ time and were non-communicative throughout the entire process. In the end they TRIPLE CHARGED us for work they did by running an old claim on a different vehicle in addition to the current claim and WOULD NOT CORRECT THEIR ERROR. WE DO NOT RECOMMEND THIS SHOP. They are disorganized and LIARS. They quoted us $500, then $1000 (deductible x2) and then ended up charging us $1500 by basically holding our vehicle for ransom, threatening to charge storage after they would not answer our calls or questions for WEEKS. I would give them NO STARS, but that is not an option. read more

Totally forgot to make a review until now. Over the summer my car had quite a bit of hail damage and I came here based on family recommendation. I ended up having an amazing experience. The entire staff is extremely friendly and helpful. Emmett worked seamlessly along with me and my insurance company to have everything squared away. My car ended up being ready earlier than originally anticipated and looking as good as new. I am actually heading there again seeing as I have front end damage on my car. I'll forever be a customer as long as I live in Denver! read more

They did a great job! It looks better now than it ever looked before the fender bender. They worked with our insurance well and they had our car done quickly and even had it cleaned. They are my first choice for and bodywork read more

Outstanding piece of work. Emmett the manager handled things quickly & very professionally. The guys in back were thorough & very detail oriented. My vehicle was hit & run, causing a good bit of damage to the bumper cover, grille, hood, braces behind the bumper. The condenser for the a/c was damaged as well. It was replaced correctly & neatly painted. The work that was done was well done & looks as good as new or better. Thank You Perry & Terry read more

If you have zero regard for the cost of your repairs, this is probably the place for you. If you're like the rest of us, be wary: they gave a quote of $1,282.68 to repair a scratch about the size of a dollar bill (see photo). Neither reasonable nor fair. read more

Perry & Terry Auto Body - The scrape shown here measures approximately 4" x 3". Their estimate: $1,282.68. Highway robbery any way you slice it. Ridiculous. - Body Shops Near Me - Denver, Colorado

I dont do this kinda thing but felt I had to on this one and this business!!! Let's be honest it sucks when your car gets damaged for any reason. Especially when it is from another's negligence or criminal behavior. I have brought my car here twice, once another's negligence, a neighbor that thought her passenger door was made of cotton and unicorn fluff and GOUGED a portion of my front side bumper when opening said door. The other, a scumbag took a random shot in a drugged out stolen car road rage and fired a 45 mag into my passenger door! In both instances PERRY AND TERRY WENT ABOVE AND BEYOND!!! Not only did they work turn out PERFECT, LIKE BRAND NEW! They made it easy and did so like someone in your family had a body shop!!! Friendly...professional...clean...took the load off of my back with my insurance company and rental car facilitation picking me up when I dropped off and the ride back when I dropped off and it was done thus picking up my car. Incompetence runs rampant know when dealing with businesses and people!!! These folks are simply the best!!! I hope you never have to deal with it....BUT IF YOU DO...TAKE YOUR CAR HERE!!! They are honest, friendly, hardworking....and my car was fixed beyond my expectation...and fully detailed twice on pick up....even the engine compartment!!! ...They just do that!!! Best!!! read more

I did not have a good experience. I started shopping around to get my truck completely repainted and have all the dings and dents removed. I asked them at Perry and Terry if they work well with slight perfectionists and they said yes. I never felt like I was getting a straight answer from anybody. Joe would use his brother Sam as an excuse to not having answers, Sam would be out of the picture and one hand was never connected to any other hands in this business. I found a 1/4" hole that was drilled into the fender of my truck and was covered up with an aftermarket fender flare. I was pissed. I found drips all over the truck and they were not corrected when they took it back in to correct the hole drilled through my fender. I had a list of things for them to correct and none of them were corrected. When I picked my truck up the second time, Joe had zero idea what had been done and what had not been done. It was the biggest let down to be treated like this. From a distance the truck looks great, up close, and for a perfectionist with my truck, it is a cheaply done job with lots of excuses. I still have all kinds of little dings under my new paint and I will never take my truck back to them. Joe told me to tell people that it was a $10K job, why, I do not know because if I got a $10K paint job, I wonder if the customer service would have been better. I paid around $6500 for this sub par job. Never a straight answer about anything. If you want to be lost in the sauce and full of wonderment, go ahead and use Perry and Terry. I'll just sand it myself next time and use a spray can. Not happy at all. Duane MCDowell read more

Top notch, genuine, helpful business. Oklahoma family was in a bind after being in a wreck during spring break snowstorm. We called them from an hour away and they gave helpful info. We pulled in and they immediate got our bumper out from the tire, which allowed us to get back home. These gentlemen were very helpful in a time of need. I would recommend this business to anyone and wished we had more first rate examples of integrity like the business to follow. read more

They are great! I needed the housing replaced on my side mirror, and they completed it in about 15 minutes, and didn't charge much at all. Though a small job, I will definitely go there for any auto body needs! read more

Just plain rude. I called about a paint job for my rear passenger door. They refused the work because I bought and installed the door myself. They were looking to price gouge me. Completely dismissive. I would never offer them my business. read more

I felt like part of the family as soon as I walked in the front door. Joe was fair, and didn't make me feel like they were just out after my money. Even made suggestions to make it a bit cheaper for me. They went above and beyond what I have come to expect from a shop. They have made a customer for life. I would highly recommend them to anyone and everyone needing work done. read more

These guys do phenomenal work. They only do repairs the proper way. I won't let anyone else touch my cars.

By far the best body shop anywhere. Joe and the guys hooked me up. I trashed my truck and was In a time crunch cause I was moving and needed my truck back. Tony the body man took care of me the only thing that took time was dealing with my insurance. I highly recommend them over anyone else. read more

I'm the anniversary of the hail storm I am reminded how awesome Joe and the team at Perry and Terry are. They were honest, professional and did an amazing job working with my less than easy insurance company. My poor car has been there three times in the last few years and I always know I will be treated with respect and can trust their word and their work. Thank you!!! read more

These guys work for themselves and for the insurance companies, not for you the car owner. Brought my car in after being involved in a low speed collision less than 15 mph. The estimator did an 'evaluation' for the insurance company and I got a letter from insurance the next day saying my car was a total loss. Was told that the shop "didn't have a good feeling" about repairing damage on my car. Unbelievable. Do yourself a favor and take your business elsewhere. read more

Great work and great service. They worked with my insurance to get OEM parts and repaired my Tacoma to looking like new in a timely manner. Communication was top notch, as they would call me and let me know what stage of progress my truck was in. Everyone I dealt with was great. read more

Last night some kids tagged my car with spray paint. I had heard good things about Perry & Terry, so I dropped in to see if there was anything they could do. The receptionist was charming and, within ten minutes, I was talking to Joe Bergman, the Lakewood office manager. He could not have been more professional. Joe took my car and came back within 20 minutes. He had completely removed the offending spray paint, and would not think of letting me pay him. Gracious service is next to impossible to find these days. Perry & Terry has a new customer for life! read more

I wish they had a -star option. The absolute WORST place you could ever take your vehicle. They will give you a quote THEN when the work is "done" you will find that the actual is pretty much DOUBLED!. I have NEVER heard of "hidden costs" until they presented my dad with his "Bill". $800 worth of "Hidden costs" !!!! Not only that, but the 2 brother owners are sooo rude & belligerent! where they were to the point of pointing their fingers in an elderly mans chest & getting in his face. Honestly.. take your service/money elsewhere.. how these people get away with their actions.. is beyond me. Keep a 2nd set of keys on you, they like to hold your vehicle until THEY feel you are ready to take it. :( Horrible Horrible service... read more

Originally recommended by Lakewood Fordland, (now, LH Miller Ford), this shop fixed my Ford Truck in 1988. The work was exceptional. Recently, I had my Cadillac Escalade repaired after hail damage, and again their work was amazing! Family owned and operated, they really know what they're doing. read more

Called this shop to set up appointment for estimate of hail damage and to get on their schedule for the repair, as advised by my insurance agent. I was told they charge $200 upfront for an estimate, which I learned is not reimbursable under my insurance claim. Feels like Perry & Terry is taking advantage of the current high demand situation, and I have moved on to another company which does not charge for an estimate. read more

wonderful!! i brought my car in because something was dragging, and they fixed it right on the spot-in 2 minutes and wouldn't take my money! you guy rock! read more

Take my recommendation and take your auto anywhere but here! You will be happy you listened. This is not so much about the quality of work, but complete lack of communication on their part. Where do I start. My insurance company told me to go get estimates, Perry & Terry was recommended by a friend who went to school with the owner Sam. I prefer mom & pop's places over larger ones to help out the "small man" . This was definitely not the case here! I got no customer service period! Here is my experience. I met Joe the owners brother to get an estimate as instructed, Joe told me he could NOT give me an estimate, but for me to contact my insurer to get an estimate before he could help me (red flag). WHAT? I told Joe the insurance company sent me to go get estimates. So I left and received other estimates from other shops. My friend told to go back to Perry & Terry that was not correct. So I did (my mistake), this time Joe was out that day, so Mitch gave me an estimate right away. Hurray! I compared it to the others, Perry & Terry was about $600 higher (every company uses the same software, so it is easy to compare) but could take me in 3 weeks (now I suspect why) as opposed to 2 months. So I made the appointment (my mistake again) and ask about the price discrepancy from the other quotes. I was told Mitch has 20 plus years experience and knew what he was doing, beside "we" do great work! I get a call saying that they discovered an additional $900 worth of damage that was "hidden". I said ok, because they had to remove the bumper, thought it was plausible, but thought to myself Mitch has 20 years experience. I note this because it was the ONLY call I ever initiated from Perry & Terry, until the day I picked the auto up. I asked would this cause a delay in having the car ready, and was told no, by Joe, that Wednesday August 26th it would be ready. I called on August 25th because I had not heard anything from Perry & Terry and I needed to let the rent-a-car place know about returning the car. I was told it was in the paint room. I asked why has no one notified me of they delay, and I was told we do good work (interesting-this is their go to phrase). I was told it would be ready now on August 28th. So I called on August 27th because I had not heard back from anyone and was told by "Louie" that the car was in paint. I told Louie that was what I was told on the 24th. He said both Sam and Joe were out and couldn't help me. I told Louie someone needs to keep me the "customer" in the loop because I have to make arrangements . Louie now said it would be ready on September 2nd. I told him I am now having to pay extra 7 days for a rent-a-car because they don't have their act together and cannot communicate with the "customer" with what is going on. I, the "customer" once again called on September 1st, because "gee" no one from Perry & Terry has or would call. I was told the car would be ready mid morning. I dropped the rent-a-car off the morning of the 2nd and headed to the shop. I received a call stating that I have a $1000 deductible and I needed a cashier check for at least $500 because the would NOT charge a credit card for more than $500. WTF!!!! I told it was a stupid policy and asked how come someone did not inform me of this before I dropped car off. I had no access to my bank (not one in the area and I'm on foot now). I told Louie to talked to Sam, because I was a personal friend of his high school buddy and he referred me to you. I also asked Louie that I would like to speak to Sam about my experience, because my buddy said that Sam would like to know what has happened and this was not typical service from Perry & Terry. Louie calls back and said that Sam said it was "company policy" and would not budge. HELLO SAM, YOU ARE THE COMPANY, DUH!!! Your employees have dropped the ball once again and left the "customer" in a bind!!! I was able to find an ATM and withdraw the $500 and charge the other $500 on the credit card. I picked my car up and left. I will NEVER return to this place and will NEVER refer this place to anyone I consider a friend. I also would like to state this the FIRST review of any kind I have ever left. So I do not make it a point to "bash" business's but I find reviews helpful and now figure I would be part of that process......Have a nice day! read more