Andres Gomez, the manager there, was very helpful and professional. His crew was very nice,…read moreknowledgeable about the cars, and showed me everything what they did to the oil change I highly recommend them. and a lot of people should go there.

If I could give 0 I would. ALMOST 4 HOURS LATER!! Initially got quoted 1.5-2 hours wait time to be…read moresitting in the lobby for 4 hours..

Customer service was awesome Service technicians explain…read moreeverything to you as well as make recommendations. Quick service and reasonable prices.

I went to the valvoline store in Bakersfield on white lane , I have a vehicle that uses 8 quarts of…read moresynthetic oil , valvoline prices are based on 5 quarts they charged me an extra 45$ for 3 quarts of oil . Then told me I was low on antifreeze and if I wanted them to fill the 1/4 cup of antifreeze needed I need to pay an extra 4$ what is going on here ? I am never going to valvoline again , newer vehicles have everything sealed do they don't even grease anything anymore. It's become a real scam All this store does is try to upsell you on unnecessary service,,

I am writing to express my dissatisfaction regarding my recent visit to your store. Upon departure,…read moreI discovered that the incorrect tire size was installed; although the staff claimed it matched my previous set, those tires were specifically selected years ago. Furthermore, I was informed that the original size is no longer manufactured, which contradicts the information I previously received. This experience has been highly unsatisfactory.

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My family has been coming here since I was little. I took my car in for a deluxe detailing this…read moreweekend. They did such a great job (and my car was an absolute mess when I brought it in!). They even got scratches out that my car dealer didn't get out when I bought my car used. While I was running errands this today, I overheard someone compliment how good my (older) Subaru looked - they even said it made them wish they had kept theirs! Thanks for making my car feel good again

Extremely disappointed with the customer service here. We pulled up and the assistant manager…read morecompletely ignored us, so we backed up and moved to the next stall where another employee was actually assisting customers. When we approached her, we overheard the assistant manager and the employee talking about us, saying, "I don't know why he moved." My husband explained that we moved because we had been ignored. Instead of apologizing or trying to help, the employee responded with an attitude as well. At that point, we decided to leave. To make matters worse, the assistant manager was vaping on the property in front of customers, which I found extremely unprofessional--especially for someone in a management position. I've been a customer here several times in the past and even had a membership, so this experience was incredibly disappointing. We left without receiving service, and after the way we were treated, I will not be returning or recommending this business to anyone. Management should be setting the standard for customer service, not making customers feel unwelcome.

Quality and service unmatched. Got in and out at a reasonable time. Manager Angel and crew member…read moreDavid both worked together and were very helpful with what our commercial truck needed. Diesel oil change, air filter and fluids got done under $200. Competitive against our normal spots we take them too. We appreciate and recommend highly this place!

The staff is always prompt and friendly, but I do get tired of all the upselling. I have mostly had…read moregood car washes here. Usually even if there are lines you can get in and out in a timely manner. If something isn't quite right all you have to do is ask politely and they will fix it. The facility is always clean and well maintained. But sadly the cheapest car wash is now $29. I miss the $15 car wash.

Great customer service! Decent prices and talk about fast! I appreciate the fact that they showed…read moreme how filthy my filters were. My daily work commute is to Arvin. There is a ton a dust and dirt out there so it makes sense. They also showed me the new filters going in. I don't recall anyone ever doing that before. I'll be back that's for sure and it's near our home too. Thank you, Rafael and Jose.

The worker over tightened my oil pain. Cross threaded the bolt. And now I have to spend 3500 to get…read moremy oil pan removed. I have been contacting them and have had zero call backs.

Had to leave a review because honest mechanics are hard to find. I drive an 07 FJ Cruiser a heavily…read moremodified, lifted truck and a discontinued vehicle that's become harder to work on. I was getting quoted around $11k for an engine swap and he got it done for $6,500, easily the best price I found. He didn't just swap the engine either replaced my radiator, fuel pump, gaskets, coolant, spark plugs and took care of everything the right way. Super fair, reliable, and never felt like I was getting overcharged. Even after the work was done, he's still helping me check engine codes from AutoZone and making sure everything is running right. Definitely earned my trust and I'll keep recommending him to family and friends.

Only took an hour and wasn't to bad on the price Definitely…read morewould come by for more car issues

Fast and friendly service. And you get a free car wash with your oil change. Will be coming back…read morehere for sure. Thanks, Bernie and crew!

This place is a joke DO NOT TAKE YOUR CAR HERE. A representative messaged me about getting a…read moreproblem resolved and then ghosted me. Completely unprofessional and terrible service.

Came in today to have my parents car brakes checked. My dad had come maybe a week ago & they said…read morenothing was wrong with them. After driving their car, I felt a little concerned since I'll be heading up to the Bay Area and I just don't want to get into a car. They checked the car again, all complimentary. Everything was fine & they explained that bigger cars have softer brakes so it might feel like you're having to press hard to stop the car. I've gone to Pep Boys in the past with my previous car & they have always had great customer service. I would recommend!

Never Ever will recommend Pep Boys for any services on my Chevy Camaro. Last year in August my ac…read morewas only blowing hot air suddenly so I made a stupid mistake by going there and they told me it was my compressor so I trusted and let them change it out but still was blowing hot air. Took the car back next day and and not sure what they did to my car and they left problems even still today am not able to use my ac and it keeps rattling and making bad noises since they operated on My car