You want an auto glass service to get it right on the first whack. The Glassman does just that…read more The windshield on my weathered old Accord had a top-to-bottom crack (I think from the weather), so I needed the whole thing replaced. Achin's Garage in North Attleboro gave me Corey's info, so I called him. He picked up, I told him what I needed, and he pencilled me in for a few days later. Though I mentioned I'd be paying out of pocket, he told me a dedicated number I could call at my insurance carrier to get a claim processed and his work covered if I chose to go the claim route. I appreciated that. He's a friendly and thoughtful guy. We planned the windshield replacement for a Tuesday, but had to push it to the following day, for a very good reason: it was snowing. It's a mobile service, I park my car outside, and the moisture would have ruined the adhesion. I'd rather wait a day than drive around with a windshield that isn't 100% sealed. Corey let me know morning-of, as early as it was clear what the weather was like. Another good call. Anyway, Corey and his wingman showed up on-time the following day (Wednesday). They got right into it within about 2 minutes. The ETA was about 45 minutes, and the whole thing took 45 minutes or maybe a little less. There were no plot twists of any kind, and didn't need to come back out until the new windshield was in. The whole thing cost $253, parts & labor (again, I decided to pay out-of-pocket). That was at the low end of Corey's estimate over the phone, that's for a mobile windshield replacement, where they come to you. I expected to pay more, and I'd have paid more without grumbling. The new windshield is nice and invisible. Unlike the stready old one, I forget it's there. Corey & associate just did an excellent job, with old-school professionalism and zero hassle. I'd definitely hire The Glassman again.

Super reasonable flat rate to fix a ding in windshield from a stone. Quality work. Very…read moreprofessional. Will use again!

Broke my windshield and needed a new one immediately. I called around for quotes and skeptically…read morewent with the cheapest place. Spoke with Jimmy and he explained everything I had questions about. Very professional and knowledgeable. He came right out to where I was and I had a brand new windshield installed in a half hour. Zero issues 10/10 recommend. Thanks again.

Problem with scheduling... this is really a review of the corporate scheduling not the local…read morebranch. They failed to schedule my car properly. I wasted over an hour bringing my car to the business only to find out it wouldn't be ready when promised. No solution was offered that could accommodate my needs or make up for my wasted time.

the worst customer service. The customer is an inconvenience. If I could give zero stars I would.read more

Attn: Store Manager - Norton, MA Location (92 E Main St)…read more I wanted to take a moment to let you know how wonderful Paul was when he replaced my windshield today. Paul went above and beyond with his service. I have an autistic child who was very interested in watching the windshield replacement and wanted to understand exactly how everything was done. Paul was incredibly patient and kind. He took the time to explain what he was doing and showed him how the process worked, rather than making him feel like he was in the way or asking too many questions. That meant so much to us. What may have seemed like a small gesture to Paul was actually a very meaningful experience for my son. He was excited, engaged, and genuinely happy to be included. Paul did an excellent job with my windshield, but what stood out even more was his patience, kindness, and willingness to go the extra mile. Employees like him deserve to be recognized, and I wanted to make sure you knew what a great representative he was of your company. Please let Paul know how much we appreciated him today. He truly made what could have been an ordinary appointment into a really positive experience for my son and I. Thank you, Christine Gaffney

They came to my home address to replace a windshield on a Toyota Highlander. Technician was…read morecourteous and quick getting the work done. He left without replacing the inspection sticker He took the sticker with the old glass never to be seen again. Called the office and was told that replacing the sticker was not required it is only a courtesy sometimes provided.

I just picked up my vehicle from Safelite after having the windshield replaced. The inside of my…read morevehicle is covered in a black dust, along with small pieces of the previous windshield molding. They did not clean up after their installation. I was also not advised I was not getting an OEM windshield, I paid out of pocket for my windshield and for $1300 I expected a factory windshield, no one there was helpful and once I got the I voice $750 was for calibration for a front camera... even though my vehicle does not have one. I am beyond annoyed and think they could do better...

I would NEVER recommend this company! I waited over 6 hours for a technician to come out for…read morewindshield replacement and they never showed up and never returned my calls. At 2.20 P.M. when I called again, they told me they never got the glass in. Next day got a call to reschedule my appointment because I cancelled. I NEVER cancelled, THEY NEVER SHOWED UP. I went to Window Glass Now, they are excellent!

Walked into the store for my expirence…read more.. The total was $260 to replace the windshield on my 2005 Mercury Mariner. Extreamly friendly and efficient. It took a while (1hr and 45 min) for the windshield to be replaced but at least it was done the right way the first time. The specialist told me that there was a problem with rust and it could leak in the future which was nice to know... They also washed the windows and vaccumed the car which was the cherry on top to the high 4 star /low 5 star expirence for Very good expirence!

The worst service I have ever experienced. My insurance…read morecompany recommended them. I scheduled an appointment through the app, and about 15 minutes later, they charged the deductible. Then, on the final summary page, they said, "Sorry, the system is not working. Call us at ..8xxx.". I called them and scheduled an appointment for them to come to my home on Saturday at noon. I waited, but no one came. I called them, they said we found the appointment on the system, but it is cancelled!! By whom? she said. It is not written, but we can schedule another appointment in 3 days. It was a very unprofessional, rude, and disappointing experience.

As I was driving to the inspection station, my Class A RV suddenly developed a stress crack in the…read moredriver's side window and OF COURSE the sticker expired in a few days. Take it to Doug Lothrop at Auto Glass Centre in Middle bro the RV repair shop said. Boy that was one of the best recommendations I've ever had. Doug took care of everything. My insurance company was slow to react, but Doug thought ahead and ordered ahead. The sticker ran out while the RV was at the repair shop, so Doug drove over there to replace the glass, saving me from driving to the repair place and then back to his place, etc, etc. He saved me a half day of driving and did a first-rate job replacing the glass. Now I have a beautiful new windshield and I can pick up the newly-inspected RV on my own schedule. For competence, flexibility, and pleasure to deal with just go to see Doug in Middleboro. Of course, he does cars, too.

Fast service. Quality work and customer service you won't find at any giant corporate glass…read morecompany. It's nice to keep business local.

Squeezed me in his busy schedule and was able to get it done nice. Takes his time and if paying…read moreattention to detail is important then, this is your guy!

Called to get tints on my car dave made an appointment for 10 at a garage on killingsly st and then…read moremessaged me at 630 am stating he had an emergency .wont make it to rhe shop till 1 .he said i could drop my car off at 10am with key and when he gets their at 1 hell wrk i told him im not leavin my car unattended for 4 hours .when 1 pm came i got their its some sketchy garages that says johnston auto sales not appollo tints first thing and sec i called and messaged him i never got a response all day yesterday .this seems sketchy and dont do service here .what if i would have just left my car.it seems like ue tried to come up on a free car

Couldn't have been more pleased with the whole process of getting my windshield replaced.From…read morecustomer service to the tech who installed it. Called at 8am installed by 1pm.Truly professional all around.

Allstate Glass did a great job! I called to set up an appointment to replace my windshield some…read moretime within the next week. They were at my house within two hours. Scott, the serviceman, was incredibly friendly and finished the job in less than an hour. Highly recommended!