Drove my car in, after they "serviced" it I picked it up and it died 5 miles down the rd. Claim…read morethey did nothing but run a computer scan, that then turned into a scan and doing something with the plugs...they claim no fault, I call bs, you've been warned and so has the bbb

I went to Roberts for an oil change for my BMW. Staff were friendly and even replaced my key…read morebattery at cost (I told them my key wasn't working and gave permission to fix it). It's not always easy to find quality mechanics, especially ones who know BMWs, so I'll be going there again when I need to. The mechanic also looked over my car and let me know about any concerns. They originally asked if I could drop my car off for the day but when I asked for a specific time and said I'd like to wait, they gave me a time and called me as soon as it was ready about an hour and a half later (just as they had estimated).

I just recently changed my mechanic to Ken Doll's and I could not be happier…read more 1. The dogs on premise are amazing. 2. A female mechanic??! Yes!!! 3. Solid work at a reasonable price point. 4. Did I mention the dogs?? Seriously though...we have had two positive car service appointment and we will definitely be going back.

My Young grandchildren who were new parents forgot to re-register their vehicle. Driving around to…read moresoothe colicky baby. Pulled over, given a citation, as was warranted. Car towed to this garage. after many attempt to deal with the owner/operating, to get vehicle back. The garage will not in writing give total of charges, denied access to car to remove baby items to keep the infant safe. now just wants the title to the car, clearly taking advantage if young new parents, and unrealistic. i wound think twice before trusting someone so dishearten, cold and money hungry.

Ginger's is a One-stop auto-repair shop for services such as body work, inspections, and collision…read morerepair.

I had them put Amsoil in my second generation Prius and it was able to drive 15k miles before…read moregetting it changed again. Excellent service!

I had a great experience here. I'm new to the area and called for an appointment. They got me in as…read morequickly as they could even though they were scheduled out a bit. The lady in the office was so kind and helpful. When I arrived they were ready for me. I came for my inspections and I was quoted 1-2 hours when I called. It took slightly over an hour. They also offer drop offs which seem to be the preferred method. The

Would give them no stars if possible owner is a complete a**hole, called my truck a rust bucket…read more Quoted an enormous amount for a little bit of work. Would Not recommend

I was out of town and in a bind with a broken rim in Lancaster. These gentlemen were professional,…read morefriendly, knowledgeable and very accommodating and went over and above to make sure I was taken care of. I'm not sure about the previous reviews - maybe it was a different owner, but this is a place to go to get more people's feedback about the service they received. Which looks to me to be very very positive. https://conestoga-valley-automotive-llc.business.site

I highly recommend Conestoga, if I could give more than 5 stars I would. Here's my story: on…read morevacation, left Lynchburg VA and arrived in Lancaster on a Sunday, battery indicator light on, suspected that alternator needed replacement. Early on Monday at about 7:30am called to leave a message thinking no one would be there, but they answered. He said bring it in, said he would try to fix it that morning. I expected to have to wait, extend my hotel stay or even worse rent a car to return to work in NEPA and come back for the car when it was finished. So, went out to the car to head on over to the shop and discovered a flat tire- seriously! Changed the flat, got to the shop, discussed the issue and they took it right in. I returned to the hotel via Uber. Three hours later they called and said it was all ready, I told them I'd Uber right over to pick it up. They said, don't Uber, we'll come get you! I was shocked. They picked me up, we settled the bill and I was on my way back home. The price was extremely fair, they didn't take advantage of an "out of towner" and they mounted and installed the new tire placing the spare and the tools right where they belonged when they could have just chucked the stuff in the trunk. They showed pride in their work, care for the customer, and went above and beyond all for a reasonable price. I couldn't have found a better place. Thanks guys!!!

great garage great people same day inspection can't beat the service and the turn around timeread more

I called and asked him about a vehicle he worked on he became belligerent, ignorant, disrespectful…read moreall from asking him questions. He then yelled and said to me come down to my shop and see me !!!! Wow that's good customer service. If you go there and expect good service I wish you the best of luck

Great place! My tires were installed and I was given a great price. No issues at all. The staff is…read morevery friendly. The waiting room is very nice and you can bring your dog.

Had 4 new tires put on my Cadillac CTS4 back in the later part of 2021. The service was scheduled…read moreby my boyfriend who also works in the automotive industry. A discount was given due to his job's afflication with them. I was the one who took my car in and waited for it to be done. Their waiting room was decent for a repair shop and I enjoyed sitting by their big picture window watching birds come and go from the feeder they installed. The front parking lot is tight, and I'm not exactly sure where they take the cars while they're working on them, but it was done quickly. I don't think I was there for more than an hour. Immediately when I got inside I noticed one of the indicator lights were on. After my boyfriend, a mechanic, ran the codes it was determined to be a tire sensor. It was obviously damaged when the tires were replaced. He dealt with them after that, and it was a good bit of an ordeal getting them to pay for the replacement. However it was more than one, as the light was still on after they did the repair. They refused to pay for any more and claimed they were going bad before the tires were put on. I will say I had no problems prior to the tires, and even after I paid to have the others replaced we continued to have problems. I gave the car to my daughter several months back, a good year past when the tires were replaced and to this day she still has problems with the monitors. Three stars because the service I was there for was good, pricing was fair. However as far as admitting they caused the problem and resolving it I was dissatisfied.

i've been to the South 16th St Garage several times and each time i was pleased with the service i…read morereceived, especially the price and honesty of the owner, dave. i don't know anything about cars, but i usually call and ask my dad before deciding anything about car repairs. they never try to upsell you here or ask for the unnecessary repairs and maintenance options that the chains (beware: Cloister) do. you can usually get an appointment within a day or two, or sometimes on the same day. this past time i needed an oil change they came and picked up my car and dropped it off because i was sick. they are so nice! can't really ask more in a garage!!