I will 100% come back if i have any more issues with my pc. Julian took note of everything that was…read morewrong with my laptop and managed to get it working within 3 hours. The price was no problem at all and I highly recommend going here if you have a problem with your laptop/pc maybe even phones too. He seemed very knowledgable and happy to help 10/10 great place

Julian is very responsive to all my computer concerns. I really appreciate his professionalism and…read moreskill. He's a, knowledgeable, polite, kind helpful young man I highly recommend My Florida PC for all your needs.

I am an Information Technology professional with more than four decades in the business, My desktop…read morecomputer was old and needed to be replaced. I researched smaller independent companies in the Fort Lauderdale area. I hoped to receive more personalized service and created a short list. I made phone calls and inquired about computer replacement and configuration. When I called BBM Tech Computer Solutions the call was immediately answered by Brandon Mannie. I explained what I desired. He asked questions about the functions used on the computer. He listened and told me he would send me an eMail explaining hardware options in addition to options and suggestions. Immediately I made my decision to work with Brandon and BBM. We talked. I made a hardware decision. A acceptable bill of charges was presented to me. I agreed and the desktop replacement was initiated. I happily paid the deposit requested and Brandon acquired the new desktop computer. Off site he then preformed the necessary software loading and configurations. At the agreed upon date and time, Brandon arrived with the new hardware. He seriously worked moving the files from the old desktop to the new. He made sure the applications, profiles, related data and other necessary items were on the new computer and working properly. This computer exchange also included moving from Windows10 to Windows11. Brandon described some of the differences and was patience with the questions I had about this new operating system. I am most impressed by the professionalism and skills I experienced by BBM. I was encouraged to call them if I ever have questions. They are willing to do post installation support. Like I mentioned above, after more decades in the IT business, I am most impressed by BBM . If you have a computer issue or need to upgrade your system, contact this company and you will not be disappointed. I admit that I seldom recommend things from books to restaurants to motion pictures to anything, BUT I wholeheartedly will recommend BBM Tech Computer Solutions. Do yourself a favor and if you have a computer problem or issue, give them a call. You will be pleased with the results!

I developed a problem receiving emails from a certain company I do business with, which was an…read moreintolerable situation. I needed some professional help. I had previously used Pst Computers but they seem to have gone out of business. So, what to? The answer was Yelp to the rescue which quickly came up with BBM Tech Computer Solutions. I gave BBM Tech Computer Solutions a phone call telling them I wanted to erase Microsoft's Edge and be able to receive email from petrxinc.com. I was told their hourly rate for work at my home location was $198/hour and that it would take about an hour to fix the matter. I said OK, and we set up a time and date. BBM Tech Computer Solutions showed up exactly the time and date they said they would. Their computer solutions expert, Brandon was friendly, polite, and professional. He immediately discovered that the reason I was not receiving the email I wanted had nothing to do with my computer, but with the sender's server that blocked all emails going to gmail addresses. He then advised me not to remove Microsoft Edge as it was embedded and its removal could harm my other computer functions. He then did a PC Optimization maintenance covering: -Windows Updates - PC Updates - Microsoft Store Updates - Microsoft Office Apps - Misc Software Updates - Virus Scan/Clean - Webroot Check/Scan - Web Browser Update - Disk Cleanup - Disk Defrag - Driver Updates - BIOS Updates Overall, I was well pleased with BBM Tech Computer Solutions so it's five Yelp stars.

Brought in our computer to be fix. They sold us our old CPU…read moreas a new one. Computer was full of errors.

If all my problems could be solved this fast and painlessly…read more... I reached that point in my life that I no longer want to aggravate myself programming or solving computer/iphone/ipad/Mac issues. I don't even want to go to YouTube to figure how to do something. I am glad I found Computes IT Solutions. They sent me Angel, who has a name that describes him well. I had a long list of things I wanted to fix, change or improve, and not just limited to my 3 Apple devices, backups, sync, etc, but also restoring lost music, programming a new vacuum-robot cleaner, etc. Angel was quick, efficient, helpful and very kind. I plan to use them always from now on

Had the BEST customer service by Brittany in Sawgrass/Plantation store!…read moreShe really knew her stuff! I went in to return a digital picture frame i bought at Pemboke Pines BB on Pines Blvd.... (Worst customer service in that store) In Plantation store the experience was excellent. From time entering store i was greeted and directed to Brittany to help me purchasing a new TV. She knew and explainedeach one in words i could understand. She also text me the info so i would have it when ready to purchase( have to measure my wall) she went over details and also explained why getting protection and/or membership protection was beneficial. We then went over to computers in which she was also very knowledgable. Kudos to Brittany at Best Biy Plantation From now on ill go only here.

1 STAR CHECK THE BOX BEFORE YOU LEAVE THIS STORE BECAUSE MANAGEMENT WILL NOT HELP YOU…read more I purchased a very expensive Sony 35mm lens from Best Buy for store pickup. When I got home and opened the box, the Sony lens I paid for was NOT inside--instead, there was a completely different, inexpensive Sigma lens. I immediately drove back to the store, already shaken by what had happened, thinking surely they would be just as concerned as I was. I was wrong. The manager was rude and dismissive and initially tried to send me away, telling me I needed to call Best Buy's 800 number and that they would have to handle it and send me another lens. I was honestly in disbelief. I had just been handed the wrong product by THEIR store, and now I was being treated like I was the problem. I refused to leave and called Best Buy customer service myself while standing there. When I finally reached a live representative and explained what happened, he was appalled and told me the store absolutely needed to help me. Once the manager realized I had Best Buy customer service on the phone saying they wanted to speak with the manager, suddenly her attitude changed and she said, "Of course we're going to help you." You can hang up with them. I genuinely felt like I was in the Twilight Zone. I was never rude. I was visibly upset, and instead of showing even a little empathy, the manager looked me up and down from the minute I walked and treated me as though I had the audacity to come in asking for help. At one point I actually said, "If this happened to you, wouldn't you feel the same way?" She did ultimately give me the correct Sony lens, BUT even handed it to me with an attitude that made me feel like I shouldn't be getting it! I wasn't asking for a favor, a discount, or anything extra. I was asking for the product I had already paid for why is that an issue. Obviously mistakes happen. What matters is how a business responds when they do. Finding the wrong lens in the box was bad enough. Being treated this way by management when I came back for help is what earned this store one star. Someone needs to reach out to the store managers and retrain and/or explain how to handle such situations. After this experience, how am I supposed to trust buying another expensive piece of equipment from Best Buy? Absolutely unbelievable. Attention fellow photographers and anyone buying expensive electronics, think twice before going to Best Buy especially the sawgrass Florida location!! Management PLEASE DO BETTER! I hope the situation doesn't need to happen to you in order for you to understand that you are there to help customers, that is a big part of your job in the store, to help. Finally for the "customers" who apparently purchase expensive items and do the "swap & return" CAN'T BELIEVE HOW LATE IN LIFE I'M LEARNING THIS and don't know how you got away with this unless it was an inside job. I hope you get everything you deserve which is the same trash you put in the box and returned.

I was there a couple of months ago. I had a great experience getting my computer fixed. I would…read morehighly recommend.

I came here because of the 4.5 ratings. But it did not live up to the rating with my experience…read more (Dee) the guy who checks you in and tells you what's wrong with your computer was nice and seems like a good trusting character, I had a video card issue and got it back from a different place baked which temporarily fixed the problem but I wanted to never have to have to go through a tech baking the card again so I ask Dee to have his tech check it out and fix it once and for all. Which he sounded like he knows how to fix this problem so I was comfortable enough to leave my computer there over a couple days for them to send it out to their technicians to fix. However, the couple days turned into over the weekend and not sure if I will get it back by Monday. so I asked for the computer back, Dee said they find nothing really wrong with the video card but replacing the screen would be ideal since there's 2 lines there. I contemplated and agreed to let them fix the problem that didn't really bother me but since they suggested it, I guess it won't hurt. But, that's when it all go downhill from there. There's a wait for the part that's needed to fix the computer. Since I insist to keep the computer instead of leaving it at the store when they need to order the parts n wait for it to arrive to the store, they charged me $100 deposits in case I won't go back to let them fix the computer, but the part never came and they returned $60 to my credit card and kept the $40 for restocking fee or the tech to open my computer to check for issues? Also, they never call or notify me for returning the money or not able to fix my computer. I had to find that out through my credit card bill. Talk about unprofessionalism. So disappointed with them. I guess I will tell them how unhappy I'm with their service on Yelp would be the right thing to do since they don't want interaction with their customers. This is total scam to me. They open my computer saw nothing wrong but suggested I replace the screen yet the place they order parts from took forever n supposedly they never got the part, so they decided to charge me a fee because of what!? How is that on my tab? I would be aware of this place if you plan on using their service to fix computer. Btw, you walk in, there's no computer there, it feels super sketchy. If it's not for the past positive rating, I would have not given them any business. I do questions those reviews.

My laptop stopped holding its charge & I needed the battery ordered and installed. I Prime Tech was…read moreavailable during the weekend & was able to from the laptop off before Monday. I thought the service was excellent & really appreciate the effort to get my device back quickly. TY!

Got the pleasure of meeting Brandon on an issue I had with my computer starting but showing a black…read morescreen. Brandon was very nice and professional. He told me he would do a diagnostic and let me know whatever problem the computer had which took no time for him to message me about. Very affordable he fixed my computer the same day I brought it in and I picked it up the very next day. Now my computer is fixed and I can go back to playing Monster Hunter lol

The service was excellent with rapides and professionalism, Fidel was very friendly and helpful…read moreclarifying all my concerns I am very satisfied with the service

From the owner: In today’s digital landscape, efficient IT management is crucial for maintaining productivity and…read moreensuring your operations run smoothly. At Get IT Help, we offer a range of services to support your technology needs, including: Proactive Monitoring and Management: We keep an eye on your systems 24/7, identifying and resolving issues before they affect your business. Remote IT Support: Our team is just a call away, ready to assist with any IT challenges you face—no matter where you are. Enhanced Security Solutions: Protect your data with our comprehensive cybersecurity measures, including regular updates and patch management. Efficient Backup and Recovery: Safeguard your critical information with reliable backup solutions designed to ensure business continuity. Scalable IT Services: We understand that every business is different, so we tailor our services to fit your specific needs and growth plans.

We needed a home printer that could also copy and scan. We found one on display that was perfect…read morefor what we needed. The Asst. Store Manager, Kathy, came over to us and asked if we needed any help. It was perfect timing because we were just checking the shelves but didn't see any boxes containing the printer that we wanted. We told Kathy about it and she said that they had one and would get it for us. We had them hold the printer at the register while we looked around. Kathy came to find us to ask if we had an old printer. She told us that they had a promo where you could get an additional $30 off if you traded in your old printer. We ended up paying about $70 (plus tax) for the printer. The original price was $200, on sale for $100. What great customer service from Kathy! She's a valuable asset to the company.

I came in here for a quick stop so I can do TSA Precheck for some upcoming travels. The staff here…read morewas super friendly and when I needed to know where to go, this one woman was more than happy to point me in the right direction. While I was waiting for the person before me to be finished with what they were doing, other staff members would come up and ask if I needed help, all of which were super friendly. Looking around, there was a ton of cool stuff I saw, from some nice computer monitors to some comfy looking chairs. They also had a huge rack of coffee/K-cup pods to purchase and at some really nice prices! They also had a good deal going on, with getting two packs for $30 which is a great deal, those pods are expensive! The pricing here was reasonable for the precheck and being able to skip lines at the airport or make them considerably shorter with the help of the staff here definitely will have me come back when I need to renew again!

Very helpful customers service. Ive had the same ipad since 2017..still worked great but ive…read morerealized that i now need something more powerful for my line of work. That said... I needed to upgrade my tablet and was looking for one that would fit my needs. The associate was great and helped me figure out which model to get. She made the process smooth and easy.

Shameful customer service. Have been here on five (5) different occasions (right when they've…read moreopened, midday, and even during the evening), and each time is like the last. There's consistently about 25 employees simply scrolling social media on their personal phones and quite literally IGNORING customers who are willing and ready to purchase products or get help with products, and very few employees actually helping, or showing a mere willingness to help customers. Understand that not every employee is a technician who can help with technical Issues, but again - the obvious failure to even acknowledge customers who are there to buy products, interact with new products, or those who are simply browsing, is quite abysmal. Aside from this, be prepared to wait a minimum of a complete hour before even being acknowledged/helped, no matter the time of day, nor what you came there to do. The service and experience here does not compare to the selection nor value of the products they sell here. I'd go to another location, even if you have to drive to Boca Raton or Aventura.